Les clients peuvent surfer sur le Web grĂące Ă l'accĂšs gratuit Ă Internet sans fil (vitesse : 250 Mbit/s ou plus (pour 3 Ă 5 pers. ou jusquâĂ 10 appareils)).Des espaces bureaux et des bureaux sont fournis.
Great place definitely coming back great communication great location and definitely over piced the only thing that wasnt the best was the pool table and air hockey table wasnt in the best shape but over all great place
This cabin was amazing! Perfect place to celebrate my motherâs 70th birthday. The space for the 9 guests we had was a plenty. Amazing views while relaxing in the hot tub and the kitchen was a great size for cooking as a family. Very relaxing vibe and we all had a wonderful time! Would definitely recommend this cabin for family fun and relaxation. We will definitely stay here again.
We had a great stay over Thanksgiving. There were 12 of us so we loved the abundance of space and bathrooms!! The beds are extremely comfortable. However the couches have seen better days. The cushions have zero support. The place was well equipped snd clean. There were a number of dead yellow jackets that we discovered when my son stepped on one and had a sting on the bottom of his foot. The video racing games were not working but someone showed up to fix them before we even notified anyone. the heat on the bottom floor was not working on the last night. We never got the temperature to adjust much the entire stay but it was not a big deal until the last night when the temps outaide dropped. We did not get in until late so there was no way to have it fixed before we left. I messaged the owner but did not hear back (again, it was late). Im sure they would have taken care of it quickly if we were not leaving the next morning. They were very responsive. I would for sure stay here again
The view's are amazing! Just know its is a long ride up and down the mountain and a fair distance from everything. 30 min minimum.Just factor that into tour schedule. min)tim. one
Property manager knew water was not working three days prior to our arrival and NEVER communicated with us! My family drove 9 hours from Ohio and we drove 4âŠjust to arrive between 4 and 5 to no water! Mind you this was a very special reunion vacation that had been planned for a year and we had 9 people in our cabin! We were told after many back and forth phone callsâŠin which we were all very patient and cordialâŠthat they would give us a refund but we had to immediately vacate the cabin or âbe charged additional money.â I had to repeatedly explain to her that the refund would take 5-10 days to post to my account so we could not afford another cabin. We had no choice but to stay there and âwait for the water to come back onâ which never happened till late at night on our second to last night there. We were very clear we expected a very hefty refundâŠyet they still refuse to make it right to this day! No one bothered to bring water out to us so we spent tons of vacation money on water and basic survival items! Never got to enjoy the hot tub since we required that water to flush our toilets! Tons of yellow jackets inside and outside cabinâŠwith no spray available or anything. Two members of our family were stungâŠmore money spent on first aide as well as additional stress. Game and ping pong table brokenâŠas was pull out bed on one side. Notified manager and have pictures! The only good thing was the gorgeous view. Whereâs our refund??
basic survival items! We could
Absolutely a beautiful place to stay!!!
Loved the open concept had a great time with the family.
Did have an issue with the hot tub, called and it was IMMEDIATELY taken care of.
The ONLY NEGATIVE: The pool table/ping pong table was broken and unable to be used. Other than that no complaints would definitely recommend!!
My family and I had a 9 night stay here. The property was exactly as described. Plenty of room for 7 adults. The common area was perfect to be all together but not on top of each other. The beds were very comfortable. Very clean. We had an issue with the hot tub the first day. Communication was very good with the property owner. Someone was out the next day. Ceasar who they sent was awesome! He actually came 2 times on a Sunday to make sure everything was working as it should. The views from this cabin are so amazing. The road up to the cabin is windy and steep, but so worth it to see that view every morning! Not too far out from Gatlinburg or Pigeon Forge, but still secluded so we never felt like we bothering anyone. The cabin sits back by itself so there are no direct neighbors and the sky is full of stars because there are not houses around you.We will definitely be back again!
The cabin was wonderful and fit all our needs. As a group with 6 adults and 6 children the space was absolutely perfect! We will have recommended your location to many friends already!
My husband and I took our family to Gatlinburg as their Christmas gift. The cabin was big enough and comfortable for all 13 of us. The view of the Smokey mountains was absolutely breathtaking . The drive up the mountain to the cabin was a little scary for me, but totally worth it. Upon our arrival the bunk room ceiling was leaking from the air conditioner, maintenance was there promptly to fix it. The main level air conditioner went out our first day there, due to ordering of parts we had no air the remainder of our stay. Beds were comfortable. The cabin could have been cleaned better from the last visitors. Overall we would stay here again.
Overall loved the property. Things to improve on.. ants in the kitchen, water bug and moldy shower curtain in downstairs bath. Tried early on after booking to communicate with property manager but never got a response until reached out for a 3rd time a week or so before check in. There was a discrepancy in the online listing in regard to how far property was from Gatlinburg. Skillet in kitchen with non-stick coating is scratched and needs to be retired.
Overall this rental was absolutely breathtaking!! The road leading up the cabin is not for the faint of heart that is for sure but once you get up to the cabin the view is incredable! We loved our stay!
This was an amazing property! The views were wondeful! The cabin is spacious and was perfect for all of us in our group. Checkin and checkout were simple! Will definitely stay here again!
This property is gorgeous and secluded giving you much needed privacy if you have a large/loud crowd like we did. The property also provides plenty of parking for vehicles (we had 4) and space to easily leave/park without disrupting the whole parking regimen. The large space allows for everyone to be in the same vicinity and still do their own activities! We did have some issues with one of the bedrooms not being properly cleaned (trash found around the room) and the air conditioning took a bit to cool the entire space due to the hot temperatures! Owners/management were easily accessible and checked in frequently. When we had the housekeeping issues and air they immediately offered to send maintenance and housekeeping over. Initially, when we booked this property, we believed we were going to be within walking distance to downtown Gatlinburgâhowever this was not the case. It is about a 20 minute drive and Pigeon Forge is 30-40 pending traffic. We realized this before leaving but it did not interfere with the time we had! The description currently is accurate and again, you cannot beat the views!
Lovely cabin, clean and comfortable. NO complaints. Beautiful scenery from back deck, and plenty of good seating. Great kitchen! A little out of town, but perfect for group of older adults.
The property and accommodation is excellent with âsensational viewsâ. I loved the openness of the great room and the layout of the house.
However, the kitchen needs more supplies such as potholders, extra linens, additional silverware, plates, wine glasses, etc. I was very disappointed in communication with property owners. The hot tub was not working and it took 3 phone calls and a text message and 2 days to get someone out to fix it. Even then, the jets were still not working properly so we didnât get to enjoy that.
We enjoyed the pool table, air hockey and ping pong table combination and had a very enjoyable stay.
The cleaning crew was still working after our check in time so that was a little inconvenient.
Overall, I loved the location and the facility and with a little more effort it could really be a wonderful 5 star getaway.
The location was great. Quiet and peaceful, yet easy to get to the touristy spots. The cabin was so spacious and the kids always had something to do with the entertainment provided by the property owner.
An absolutely perfect place to hang out, play games, and relax. The layout of the house makes it all too easy. It's located at the end of the road and kinda tucked away so you don't ever see passing cars or other people. Id definitely stay here again.
Had an amazing time and didnât feel the need to go anywhere to eat! Had plenty of space for cooking and having large family meals. Everyone had plenty of space to hang out and the kids loved all the games! Already planning our next trip and will be staying here again!
Booking process was smooth and simple. The text you received if you reply to them you get no response and if you bring up the number they don't know anything about it. There was a drip under the sink I placed a bowl there to protect it, there's large gaps in the hardwood floors, one arcade game has a messed up screen and the other we kept having to reset because it would just go to a window xo screen, hide a bed in couch was broke, there's small spots of mold on shower curtain liner in room downstairs with bathtub, the jets on the lay down part of the hot tub the jets don't work, fireplace didn't work or we couldn't figure out how to turn on. The number that was texting asking how are stay was going I replied to asking how to turn on never get a response. The view was breath taking and we have been to the Smokies a hundred times in last 20 years, We've stayed with Westgate, Blue Green, Wyndham, mt Laurel chalets, patriot, even have stayed at the microtel, never had an issue, communication with almost heaven is awful you look them up and they have multiple different numbers and different email addresses. Oh and there was a lot of dryer lint in between the dryer and washer. We actually left the place cleaner than what it was when we found it other than the shower curtain. Hope we get a valid response from this.
Pros: The views were indeed amazing and very clean and new. Beds were comfortable.
Cons: listing was removed from VRBO.com after I reserved and paid and no one notified me. I went to website 2 days prior and listing was no longer there. I had to call VRBO and was told owners removed the listing. I was given a different number to call. That person told me they would have they to research and call me back. They did hours later while I pondered if I had been scammed. Also, every closet in house was locked. There was no where to hang clothes. Also, we cooked and only 1 half size sheet pan, and nothing to scrub pots/pans with and therefore previous guests had been unable to adequately clean them after use.