Enjoy a relaxing stay at Ruby Apartments, one of the Gold Coast's newest resort-style residences. Just minutes from Surfers Paradise Beach, you'll have easy access to world-class dining, shopping, and attractions while enjoying premium facilities including a resort pool. Perfect for couples, families, friends, and business travellers seeking comfort, convenience, and a great location.
Modern 2-Bedroom Apartment | Sleeps Up to 5
This comfortable self-contained apartment is located on Level 10 and offers a relaxing stay on the Gold Coast, ideal for families, friends, or business travellers seeking modern comfort with resort-style facilities.
Bedroom Configuration
Master Bedroom: Features 1 queen bed with a private ensuite bathroom.
Bedroom 2: Features 2 Single Beds.
Additional Bedding: An extra folding bed is available upon request for a maximum occupancy of 5 guests. A fee of AUD $50 per night applies, including bedding and one bath towel. The folding bed must be booked for the entire duration of your stay.
Living and Dining
Separate Living Area: A comfortable living room featuring a lounge, TV, and dining area.
Private Balcony: A private balcony offering a pleasant outdoor space to relax.
Bathroom and Laundry
Bathrooms: 2 bathrooms. The master ensuite features a walk-in shower and toilet, while the second bathroom includes a shower over a bath and toilet.
Internal Laundry: Equipped with both a washing machine and dryer.
Core Amenities
Kitchen: Full-size kitchen fully equipped with essential cookware and appliances.
Climate Control: Centralised air conditioning with both cooling and heating throughout the apartment.
Connectivity: Free building guest Wi-Fi is provided (speed and reliability may vary).
Extras: We provide starred hotel linens and a starter pack of toiletries (approx. 3-day supply), along with instant coffee and tea bags.
Building Access and Parking
Access: The building is equipped with lift access.
Parking: Complimentary basement parking is available on a first-come, first-served basis. Parking spaces are shared and cannot be reserved.
Important Information
Check-in and Key Collection: Key collection is located approximately 600 metres from the apartment. Full check-in instructions will be provided prior to arrival.
Additional Bedding: An extra folding bed is available upon request for AUD $50 per night, including bedding and one bath towel. The folding bed must be booked for the entire duration of your stay.
Room Allocation: During peak periods or unforeseen circumstances, guests may be relocated to another apartment of the same quality and standard. We will notify you if a relocation is necessary.
Apartment Condition: As the property is regularly enjoyed by guests, some areas may show minor signs of wear and tear but remain fully functional.
Nature and Pest Control: Australia is a nature-rich country, and occasional insects are inevitable despite our regular professional pest control. Insect spray is provided in the apartment for your use. Should you encounter an unusual amount of pests, please contact us so we can assist.
We look forward to hosting you! Feel free to message us if you have any questions before booking.
House Rules
Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
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Cleanliness and Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture and Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
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Odours and Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
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Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
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Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including the balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
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Parties and Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
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Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
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Keys and Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
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Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
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Building Facilities and Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or shared areas of the building. Any repair or replacement costs will be charged accordingly.
Fire Alarms
Tampering with or covering smoke alarms is illegal. An AUD $150 inspection and cleaning fee will apply if interference is detected.
Emergency Call-outs
If guest actions trigger a fire brigade response, the call-out fee (approximately AUD $2,000) will be charged to the guest.
Cooperation
Guests must cooperate with any fire safety inspections required by the building.
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Lost and Found
Personal Belongings
Please check carefully before checkout. We do not store or take responsibility for lost items.
Recovery
While we may assist in locating lost items, recovery is not guaranteed. Guests are responsible for any postage or delivery costs. Unclaimed items will be disposed of after a limited period.
House Rules
Please help us maintain the property by following these guidelines. Your cooperation is greatly appreciated.
________________________________________
Cleanliness and Care
Damages
Any damage to the property or its contents must be reported immediately. Repair costs and any additional labour will be charged to the guest.
Condition
Please leave the property clean and tidy upon checkout. An additional cleaning fee will apply if the property is left excessively dirty.
Furniture and Damages
Do not move any furniture. Kindly report any damage immediately. Any repair costs or additional labour will be charged to the guest.
________________________________________
Odours and Environment
Strong Scents
To maintain a pleasant environment, please refrain from consuming strongly scented foods (such as durian or curry) inside the room. If strong odours are detected, a deodorising fee of AUD $200 will be charged.
________________________________________
Noise Policy
Quiet Hours
10:00 PM – 8:00 AM. Please keep noise to a minimum during this period to respect neighbours.
________________________________________
Smoking Policy
No Smoking
Smoking is strictly prohibited inside the property, including the balcony.
Additional Charge
If smoking evidence or strong odours are detected, a deodorising and cleaning fee of AUD $200 will be charged.
________________________________________
Parties and Events
No Parties
Parties and events are strictly prohibited.
Consequences
Any violation will result in immediate eviction without refund, plus an additional service fee of AUD $300 and any associated labour costs.
________________________________________
Pets Policy
No Pets
Pets are not permitted on the premises.
Service Animals
Service animals must be declared in advance.
Unauthorized Pets
If pets are brought without approval, additional cleaning and pest control fees will apply.
________________________________________
Keys and Lockout
Lost Keys
A replacement fee of AUD $300 applies for lost keys.
Lockout Service
A call-out fee of AUD $100 applies for assistance between 8:00 AM and 10:00 PM.
Late Night Assistance
We do not provide assistance after 10:00 PM. Guests should contact a local 24-hour locksmith directly.
________________________________________
Illegal Activities
Strict Policy
Illegal activities, including drug use, are strictly prohibited. Any violation will result in immediate eviction, forfeiture of all fees, and notification to the authorities.
Liability
Guests are responsible for any damages or additional service costs incurred.
________________________________________
Building Facilities and Fire Safety
Facilities
Access to building amenities may be unavailable due to maintenance or building management. Please follow all building by-laws.
Damage to Common Facilities
Guests are responsible for any damage caused to common facilities or...
