Hall

Avis sur Quality Inn

2.5 out of 5
Quality Inn
2519 Enterprise Rd, Goodland, KS

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 198 avis sur 545." "
Note des voyageurs de 8 (Bien), d’après 210 avis sur 545." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 545." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 545." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 545." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 Horrible

Richard

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would never stay in this hotel every again!!!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Richard, We appreciate your feedback and regret to hear about your experience. Your comments are valuable for us to improve our services for future guests. Please feel free to contact our management team directly to further discuss your concerns.

8/10 Bien

Blia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Blia,We are pleased to hear that our staff provided helpful service during your stay. Your feedback is much appreciated in helping us ensure a positive guest experience for all. Should you have any other comments or suggestions, please feel free to reach out to us at your convenience.

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All clean and friendly..
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Teresa,We are thrilled to hear that you found our hotel to be clean and our staff friendly. We strive to provide a comfortable and welcoming experience for all our guests. Should you have any further feedback or concerns, please don't hesitate to reach out to our management team directly.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was super comfortable
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Patrick,We are delighted to hear that you found our bed to be comfortable during your stay. Our team takes great pride in providing a restful and enjoyable experience for all our guests. Your feedback is truly appreciated in helping us maintain our high standards of service.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable bed
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Patrick,We're thrilled to hear you found our bed comfortable during your stay. Your comfort is our priority, and we're glad we could provide you with a good night's rest. If you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

8/10 Bien

Tami

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The room was clean and had everything we needed.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Tami,We are delighted to hear that you found your room clean and well-equipped during your stay. We always strive to provide a comfortable environment for our guests. Should you have any future concerns, feel free to reach out to our management team directly for further assistance. Thank you for choosing to stay with us.

8/10 Bien

steve

Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 mai 2024
Hello steve, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Bien

Jay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Sometimes there is nothing like a good night's sleep in the middle of nowhere. Wasn't sure how it would work with the sink being "in the room", but there was a nice nightlight that made it possible to use the facilities easily without a phone or flashlight. The rooms haven't been upgraded to have outlets where you'd want them in the modern era, but we made do.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Jay,We're glad to hear you enjoyed a good night's sleep! Our unique room designs aim to provide a memorable experience. The layout with the sink in the room is part of our charm, complemented by thoughtful touches like the nightlight. We appreciate your feedback on the outlets and will consider it for future improvements. Your adaptability is truly appreciated.

8/10 Bien

Craig

Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 avr. 2024
Hello Craig,We're delighted to hear you enjoyed your stay with us! Should you have any suggestions or concerns, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Kevin

Séjour de 1 nuit en mars 2024
Réponse de Manager le 15 avr. 2024
Hello Kevin,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 Excellent

Gretchen

Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Gretchen,We are happy to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Jordan

Séjour de 1 nuit en mars 2024
Réponse de Manager le 7 avr. 2024
Hello Jordan,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay!

8/10 Bien

Vitalii

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smelled in the room
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Vitalii, We appreciate you sharing your feedback with us. Your comments have been noted and will be forwarded to the relevant department for review and improvement. Our team is committed to providing a comfortable stay for all our guests. Please feel free to contact our management team directly to discuss your experience in more detail.

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Doug,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon.

8/10 Bien

Todd

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value bed could be better but was fine for the price
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Todd,We appreciate your feedback and are glad you found our hotel to be a good value. We will take your comment about the bed into consideration as we continue to improve our services. We hope to welcome you back in the future to provide an even better experience for you.

8/10 Bien

Matthew

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Matthew,We're delighted to hear that you had a positive experience during your stay at our hotel. We appreciate your support and hope that you would consider staying with us again in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Have stayed here many times over the last 20 or so years but feel the facility has deteriorated and the personnel are now unfriendly immigrants who lack professional hospitality. It was disappointing and unfortunately I won’t be back.
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 26 janv. 2024
Dear Guest,Thank you for your loyalty over the years. We appreciate your feedback and apologize if you felt the facility has deteriorated. Our team strives to provide exceptional service to all our guests, regardless of their backgrounds. We value diversity and believe in creating a welcoming environment. If you have any specific concerns, we encourage you to reach out to our management team for further assistance.

10/10 Excellent

Krysta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello Krysta,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Sarah

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 janv. 2024
Hello Sarah,We are thrilled to hear that you had a fantastic stay at our hotel! It was a pleasure to have you as our guest, and we appreciate you choosing our hotel for your accommodation needs. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Hello Nicole, Thank you for choosing our hotel for your stay. We appreciate your rating and value your feedback. We encourage you to reach out to us directly with any specific details about your experience, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back in the future.

2/10 Horrible

James

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello James, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any specific feedback, as we value your input and would like to address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide a better experience.

2/10 Horrible

Samantha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Samantha, We apologize if your recent experience did not meet your expectations. We would appreciate it if you could kindly reach out to us directly with any feedback regarding your stay so that we can address your concerns. We value your input and hope to have the opportunity to provide you with an improved experience in the future.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A little room to improve.
Hotel was decent. I was put in a room that had a connecting door the the room next to me. I could hear everything. The wall paper above the shower was peeling off. The front desk was helpful. I think next time I would pay more for something better.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 14 janv. 2024
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our front desk provided helpful service. We apologize for any inconvenience caused by the noise from the connecting door and the peeling wallpaper. We value your suggestion and look forward to the opportunity to provide an even better experience for you in the future.

8/10 Bien

Tanner

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Hello Tanner,Thank you for choosing to stay with us. We appreciate your rating and hope you had a pleasant experience. Please feel free to share any specific feedback with us so we can further improve our services. We look forward to welcoming you back in the future.

10/10 Excellent

Tanner

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello Tanner,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide our guests with a pleasant and comfortable experience. We appreciate your positive review and hope to welcome you back in the future.

10/10 Excellent

Jacqueline

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 20 janv. 2024
Hello Jacqueline,We are thrilled to know that you had an amazing stay at our hotel! It was a pleasure having you as our guest and we are glad that we met your expectations. We look forward to welcoming you back soon!

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Julie,Thank you for staying with us! We appreciate your support and hope you had a great experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay.
Great stay. Good price. Very clean, with a nice pool and hot tub.Breakfast was good. Room was quite nice.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Gary,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be clean and well-equipped with amenities like the pool and hot tub. It's also wonderful to know that you were satisfied with the breakfast and found the room to be comfortable. We appreciate your feedback!

8/10 Bien

Mari Lyn

Voyage en famille
Les points forts : Personnel et service et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Mari Lyn,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience. If you have any specific feedback or concerns, please feel free to reach out to us directly so that we may address them accordingly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello James,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your stay. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future for another excellent stay!

10/10 Excellent

Barb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Really nice people. We needed a place to get away from icy roads and it was a warm room with hot water and a hot breakfast.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Barb,Thank you for choosing our hotel for your winter escape! We are thrilled to hear that you enjoyed our warm and comfortable accommodations, hot water, and delicious breakfast options. It was our pleasure to provide you with a cozy and relaxing stay. We hope to welcome you back in the future for another enjoyable experience.

8/10 Bien

Cassandra

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Maid service
It was clean and comfortable when we arrived we stayed 2 nights so I asked the maid to exchange towels and take the trash. She put only 2 towels back in the room and left the trash so we had no trash bags for the rest of the stay.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 27 déc. 2023
Hello Cassandra,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the towel exchange and trash removal. We appreciate you bringing this to our attention and will use your feedback to make improvements in our housekeeping services. If you have any further concerns, please reach out to our management team directly for assistance.

10/10 Excellent

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goodland, KS Quality Inn
I have to take a moment and give some kudos to this great hotel. I randomly chose it due to being the halfway point of my travels and the very attractive one night rate. For the lowest rate I paid in some time, I expected little; but in fact, received a very clean, indoor-access, comfortable room with everything working just fine. They had breakfast included (with eggs, meat, waffles, etc) are pet friendly, and I believe, had an indoor pool and hot tub (although I didn't have time to use these amenities). Staff was nice and helpful. The rare full package for the price if you're traveling I70 in West Kansas.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 27 déc. 2023
Hello Harry,Thank you so much for taking the time to share your positive experience with us! We're stoked to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities such as breakfast and a pet-friendly policy. It's great to know that our staff was friendly and helpful during your stay. We appreciate your feedback and hope to welcome you back on your next trip through West Kansas!

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 26 déc. 2023
Hello Chris,We are thrilled to hear that you had such a wonderful stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. We appreciate your patronage and hope to welcome you back in the future.

10/10 Excellent

Karen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay. Little confusion about our reservation but after that just fine.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Karen,We appreciate your feedback and are glad to hear that you had a nice stay overall. We apologize for any confusion you experienced with your reservation and will make sure to address this issue internally. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Bien

Jacqueline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good deal for the price, everything as expected, good standard breakfast, fitness center unavailable.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Jacqueline,Thank you for your feedback! We're glad to hear that you found our hotel to be a good deal and that everything met your expectations. We apologize for any inconvenience caused by the unavailability of our fitness center. We appreciate your understanding and hope to welcome you back in the future for an even better experience.

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Nancy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a good experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Will not be staying again.
Our first room (116) had crumbs under the blankets on the bed. Then when moved to room 113 there was hair in the tub. The shower "whined" when using the hot water in the shower and the mold on the ceiling of the bathroom was gross. The services was ok.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 19 déc. 2023
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your comment and will review it with our team to ensure that we meet our cleanliness standards. We value your feedback and will continue to work on improving our services.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Scott,We appreciate your positive rating! If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gigantic Van Gogh Painting nearby
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 15 déc. 2023
Hello Michael,Thank you for sharing your experience with us. We appreciate your feedback regarding the nearby Van Gogh painting. We apologize for any inconvenience you may have experienced during your stay. Your comments will be passed along to the appropriate team for further review. Please feel free to reach out to our management team directly if you have any further concerns or suggestions.

8/10 Bien

Wyatt

Les points forts : Propreté et personnel et service
Easy and Acessable
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 14 déc. 2023
Hello Wyatt, Thank you for sharing your feedback about our hotel's accessibility. We appreciate your kind words and are glad to hear that your stay was convenient. If you have any further suggestions or comments, please don't hesitate to reach out to our management team.

10/10 Excellent

Manny

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet place to stay. Friendly staff. We enjoyed our stay.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Manny,Thank you for taking the time to share your positive experience. We appreciate your kind words about the quiet atmosphere and friendly staff. It was a pleasure hosting you and we hope to welcome you back for another enjoyable stay in the future.

6/10 Satisfaisant

John

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Decent place to stay over on a quick trip or passing through. Friendly staff
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 5 déc. 2023
Hello John,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive experience with our friendly staff. We're glad to hear that you found our property to be a decent place for a quick trip or stopover. We hope to have the pleasure of welcoming you back again in the future.

4/10 Médiocre

Kyle

Voyage d’affaires
Les points faibles : Personnel et service et équipements
Very limited breakfast and close it whenever and takes 30 minutes to get someone to reflash room keys when they wont work
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Kyle, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced with our breakfast offerings and the delay in re-flashing your room keys. We strive to provide efficient service during key card issues and are sorry that we fell short on this occasion. Your feedback will be shared with the appropriate departments for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Bien

David

Séjour de 2 nuits en novembre 2023
Réponse de Manager le 15 déc. 2023
Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Camden

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 24 nov. 2023
Hello Camden,Thank you for choosing our hotel for your stay! We're thrilled to hear you had a fantastic experience. We hope to welcome you back soon for another outstanding stay.

2/10 Horrible

Crystal

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was mold on the wall around the heater and the tv was not hooked up. The hot tub was so loud you couldn’t have a conversation in it
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 22 nov. 2023
Hello Crystal,Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback regarding the mold and the TV, and we'll make sure our team addresses these issues promptly. As for the hot tub, we'll look into the noise level to ensure a more peaceful experience for our guests in the future. Your feedback helps us improve, and we hope to provide a better experience on your next visit.

8/10 Bien

Laura

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 9 déc. 2023
Hello Laura,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a pleasant experience. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 Bien

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was ok.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 21 oct. 2023
Hello Tim,Thank you for your feedback. We appreciate your input and will use it to improve our services.

2/10 Horrible

Joshua

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 14 oct. 2023
Hello Joshua,We apologize for any inconveniences you experienced during your stay. Please let us know specifically what issues you encountered and we will do our best to address them.