Minibar, coffres-forts dans les chambres, décoration personnalisée
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Avis sur Sophia Luxury Suites

4 out of 5
Sophia Luxury Suites
Imerovigli, Santorini, Santorini Island

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 135 avis sur 183." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 183." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 183." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 183." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 183." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Anas

Séjour de 3 nuits en juin 2023
Réponse de Sophia Luxury Suites le 3 juil. 2023
Dear Guest,Thank you very much for taking the time to write and share your positive feedback regarding your recent stay at Sophia Luxury Suites. We are happy to hear that you enjoyed our service during your stay.and are looking forward to welcoming you back soon again. With kind regards from sunny Santorini. Sophia Luxury Suites Team

10/10 Excellent

jimmy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tres belle vue!
Séjour de 1 nuit en avril 2023
Réponse de Sophia Luxury Suites le 26 avr. 2023
Dear Jimmy,It was a pleasure to have you in our premises and we hope to see you again in the near future.Kind Regards,Sophia Luxury Suites

8/10 Bien

Olivier

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dream place
Nothing else to say than perfect. Dream room and place. Just One bad point is that the réception did not answer our requests very quickly or completely forgot.
Séjour de 1 nuit en août 2020

8/10 Bien

Anthony, Grasse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chambre était parfaite le personnel très agréable puis le lieu et la piscine était juste sublime. Petit point négatif nous avons pris la chambre enigma qui était en faites 3 chalbres avec la même entrée et 3 piscines colles les unes aux autres ( nous avons eu de la chance nous étions seul) donc à refaire on prendrai le même hôtel mais une chambre différente car elle était atena'te à la cuisine et donc beaucoup de va et vient et aucune intimité sinon je recommande fortement cet hotel
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour inoubliable
Le coucher de soleil depuis Sophia Luxury Suites est absolument magnifique. Nous avons logé dans deux suites. La tranquillité et l'isolement de la "Efhari Executive Suite" tout en haut de l'hôtel sont un point très positif pour profiter pleinement du jacuzzi extérieur chauffé. Le jacuzzi extérieur chauffé de la "Superior Honeymoon Suite" est superbe pour contempler la caldeira depuis une très grande terrasse. La suite est immense et sa pisine privative chauffée en sous-sol est un véritable "délire". L'accueil et le service sont parfaits, avec de nombreuses attentions tout au long du séjour. Le petit déjeuner est excellent et copieux. Etablissement très bien situé (restaurants, supérette, promenades, photo...) à Imerovigli, juste au-dessus du rocher de Skaros. Ce séjour restera inoubliable.
Séjour de 3 nuits en mai 2018

10/10 Excellent

tophe, provins

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel avec une vue magnifique sur la caldera
hotel avec peu de chambre qui vous apporte tranquilité ,une vue a couper le souffle ,des chambre creuser dans la roche ,manifique .
Séjour de 4 nuits en avril 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique vue, hotel calme
La suite Ephari est très belle, conforme aux photos. Les déjeuners sont excellents, la vue est superbe, mais nous insistons surtout sur le service personnalisé dont nous avons profité; Nous avons été accueilli par le gérant qui s'est très bien occupé de nous.
Séjour de 4 nuits en juillet 2017

10/10 Excellent

Angelica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can’t say enough good things about this hotel. From day one they were so welcoming and helpful. They offered wonderful breakfast every morning, with a great array of options and also made me a to-go breakfast early in the morning before I headed off on an excursion. If you like being active, it’s a great walking distance (30/40min) to Fira, the hub of the city, and just off the hiking path to Oia. Beautiful terrace and nearby restaurants if you prefer to stay close and just enjoy the view. Thank you so much Sophia Luxury Suites for making this a lovely first trip to Santorini!
Séjour de 5 nuits en mai 2024

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place. Alex, Max, and Cristina where awesome. Would recommend Sophia to anyone who wants great service, beautiful views, and awesome Villas.
Séjour de 8 nuits en avril 2024

10/10 Excellent

Vaida

Séjour de 3 nuits en mars 2024

10/10 Excellent

Shamsha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful experience!! Very good & helpful staff! Beautiful view!! Lovely best breakfast
Séjour de 2 nuits en avril 2024

10/10 Excellent

Shamsha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort very good experience!! Very nice staff very helpful & quick service Best experience
Séjour de 1 nuit en avril 2024

10/10 Excellent

Juan Camilo, Staten Island

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great property and the service was incredible. I definitely recommend it
Séjour de 2 nuits en avril 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024

10/10 Excellent

Giannis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect The staff the view the property Thank you for everything
Séjour de 2 nuits en avril 2024

10/10 Excellent

Anita, SpiritLake

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like the surrounding hotels, the steps/stairs are not for the faint of heart. The view of the caldera is AMAZING. The staff is AMAZING. The included breakfast was always brought to our room fresh and hot. This is the hotel dreams are made of!
Séjour de 3 nuits en avril 2024

2/10 Horrible

Terese

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room had a constant banging noise prohibitig us to sleep. I recorded it but they would not credit us after sharing video. Don’t book through expedia.
Séjour de 3 nuits en mars 2024

10/10 Excellent

LINGYUN, Bettendorf

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was perfect for our family. The staff are very friendly and accommodated us very well when we needed extra beds (even included a free dinner for the inconvenience). The hotel dealt with all of our transportation and the free breakfast was wonderful. Absolutely beautiful view and perfect for families looking to relax and sit out in the sun. Also very good for sunset and sunrise if anyone is concerned. Would definitely recommend again!
Séjour de 3 nuits en mars 2024

10/10 Excellent

Joy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Poonam

Séjour de 5 nuits en octobre 2023

10/10 Excellent

Yvette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible views!! The room was unbelievable. I want to stay there next time I go.
Séjour de 1 nuit en octobre 2023
Réponse de Sophia Collection's Team le 23 oct. 2023
Dear Yvette,Thank you for the perfect score! We're delighted to see that every aspect of your stay with us at Sophia Luxury Suites met your expectations. Your feedback, especially regarding our staff, cleanliness, location, and overall value, is greatly appreciated.It's our primary goal to ensure our guests have a memorable and comfortable stay, and it warms our hearts to know we achieved this during your visit. We can't wait to welcome you back on your next visit.Warm regards,

4/10 Médiocre

Fabiola

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Nuestras expectativas eran muy grandes, hay que reconocer que la habitación tiene una excelente vista, sin embargo la habitación que nos tocó está en muy malas condiciones, se ve vieja, la primera noche no tuvimos agua y los baños no servían, además había un olor desagradable. Todas las mañana tuvimos inconvenientes con la coordinación del desayuno. Las muchachas de la recepción muy atentas y siempre dispuestas a ayudarnos, a pesar de esto nuestra experiencia no fue la mejor. Y en otra ocasión buscaría otra opción.
Séjour de 3 nuits en octobre 2023
Réponse de Sophia Collection's Team le 23 oct. 2023
Dear Fabiola,Thank you very much for taking the time to write and share your feedback regarding your recent stay at Sophia Luxury Suites.We thank you for staying with us and are looking forward to welcoming you back in the near future.With kind regards from sunny Santorini.

8/10 Bien

Maria del Carmen, KATY

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location of the property is awesome. The view from the front of the room is breathtaking. Sunsets here are incredible. To try to get there with your luggage is VERY tricky. Alot of steps, rocks and very steep. No signs, you can get lost very quickly. Once you get to the room though, which is a small house, you’ll love it. It’s very cute. The bathroom though is in desperate need of repairs and remodeling, old, outdated, there’s no shower head, so it’s very difficult to shower. To me the views compensated everything!!
Séjour de 1 nuit en octobre 2023
Réponse de Sophia Collection's Team le 23 oct. 2023
Dear Maria,Thank you for taking the time to write and share your feedback about your stay with us. It is a pleasure to read your compliments especially on the excellent service.We look forward to welcoming you back one day and remain in the meantime with our best regards from sunny Santorini.

6/10 Satisfaisant

Courtney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We arrived to this property on our honeymoon for three nights. The staff greeted us and showed us to our room, which was VERY tiny. Bathroom did not have a door, only a curtain in the unit that we had. There was a screened opening (could not be closed) in the toilet area that was directly connected to the neighbours pool, which allowed zero privacy and kept us up most of the night. We asked for a refund for the next two nights but they denied us and told us we can be moved on the third night only. Thankfully we were able to have a normal hotel room with privacy for our final night. Be aware that breakfast was also late every morning and freezing cold. This experience gets a 3 star because of the views and the third night stay only.
Séjour de 3 nuits en octobre 2023
Réponse de Sophia Collection's Team le 23 oct. 2023
Dear Courtney,Thank you for taking the time to write and share your positive feedback on your stay at Sophia Luxury Suites. We are pleased to hear that you felt like you were in heaven during your stay. Looking forward to welcoming you back we remain with kind regards from sunny Santorini.

10/10 Excellent

Sansao de Jesus Pina

Voyage en couple
Les points forts : Équipements
Great view and confort. People are friendly too. Unique !
Séjour de 3 nuits en septembre 2023
Réponse de Sophia Collection's Team le 19 sept. 2023
Dear Sansao,Thank you so much for taking the time to share your positive experience with us! We are absolutely thrilled to hear that you found everything about your stay exceptional. We are committed to continuing this level of service and hope to welcome you back on your next visit. Your satisfaction is our highest reward, and we can't wait to have you with us again.Wishing you safe travels and looking forward to seeing you soon!

10/10 Excellent

Billy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great views, great service, absolutely fantastic hotel!
Séjour de 2 nuits en août 2023
Réponse de Sophia Luxury Suites le 30 août 2023
Dear Billy,Thank you so much for taking your time to give us your feedback. We are glad you enjoyed your stay with us, as we always aim to provide a high standard of service for all our guests. We look forward to welcome you back to Sophia Luxury Suites! Kind Regards, Sophia Collection's Team

10/10 Excellent

Haydee, Avondale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, helpful and friendly. I will definitely recommend others to stay at Sophia’s
Séjour de 3 nuits en août 2023
Réponse de Sophia Luxury Suites le 8 sept. 2023
Dear Haydee,Thank you so much for taking your time to give us your feedback. We are glad you enjoyed your stay with us, as we always aim to provide a high standard of service for all our guests. We look forward to welcome you back to Sophia Luxury Suites! Kind Regards, Sophia Collection's Team

10/10 Excellent

GREGORY, MIAMI BEACH

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing
Réponse de Sophia Luxury Suites le 18 juil. 2023
Dear guest, Thank you for taking the time to write and share your feedback about your stay with us. It is a pleasure to read your compliments especially on the excellent service. We look forward to welcoming you back one day and remain in the meantime with our best regards from sunny Santorini. Sophia Collection's Team

10/10 Excellent

Manash

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Sophia Collection's Team le 14 juin 2023
Dear ManashThank you for this positive review. We really appreciate that you took the time to do this.Kind regards from sunny Santorini

2/10 Horrible

Ranjit

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I’ll give a honest review based on our stay. We were suppose to stay at Sophia luxury suite Fira but the day we landed, we got a message the room is not available so shifted us to a different property, called Sophia oia view. We checked in late, and literally had to carry four suitcases a flight of stairs on our own that too in the rain. Ok! So the view was very nice but no sunset view from the room. The room is located legit on the street where everyone passes by ( no privacy what so ever) definitely NOTTTT a honeymoon place. Outdoor hot plunge pool was not working ( which was a main reason we spent so much money). Had to ask to get breakfast everyday ( SAMEE exact meal every morning). WiFI for the most part was non existent. No reception desk, you have to contact them only through whats app, in return with passive aggressive replies. And be careful, cave is with asymmetric low ceiling and you can bang your head hard. All in all, Housekeeping was great! Had to check out to a different more welcoming resort.
Séjour de 4 nuits en mai 2023
Réponse de Sophia Collection's Team le 2 juin 2023
Dear Ranjit,Thank you for taking the time to provide feedback following your recent visit to Sophia Luxury Suites. Customer satisfaction is of the utmost importance to us, and I am sorry on this occasion we failed to meet your expectations. Kindly note that as you had booked for our property in Imerovigli and ufortunatly for maintenance issues we suggest to move you in our property in Oia. Rest assured that your comments will be taken serioously for our improvoment. I do hope you will decide to return to Sophia Collection in the future.Kind regards

10/10 Excellent

Oliver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Una vista única y se disfruta demasiado de los atardeceres
Séjour de 2 nuits en octobre 2022
Réponse de Sophia Luxury Suites Team le 9 oct. 2022
Muchas gracias por la increíble revisión !Saludos Cordiales,

10/10 Excellent

MARVIN

Séjour de 2 nuits en août 2022
Réponse de Sophia Collection's Team le 12 mai 2023
Dear MarvinThank you for staying with us and for taking the time to post a 5 star review. We look forward to welcoming you back soon again.Kind regards from sunny Santorini.

10/10 Excellent

Althea

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The views were to die for! The staff was so friend.y and helpful ,
Séjour de 4 nuits en août 2022
Réponse de Sophia Luxury Suites le 24 août 2022
Dear Althea,We are really excited to know that you enjoyed your stay at Sophia Luxury Suites and thank you for your review!We look forward to welcoming you again on your next visit to Santorini!

10/10 Excellent

Nicholas

Séjour de 3 nuits en juillet 2022
Réponse de Sophia Collection's Team le 12 mai 2023
Dear NicholasThank you for staying with us and for taking the time to post a 5 star review. We look forward to welcoming you back soon again.Kind regards from sunny Santorini.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our time at Sophia's!
Brilliant place to stay! Amazing views, great facilities, great food and very friendly staff! Would highly recommend.
Séjour de 6 nuits en mai 2022
Réponse de The Sophia Luxury Suites Team le 11 juin 2022
Kelly, thank you so much for the amazing review and the excellent rating ! Looking forward to welcoming you back again as friends! Take care

10/10 Excellent

Valerie

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Awesome place!!! The service is incredible! The view of the Caldera is spectacular!!! The only recommendations is to fix the steps going down to the reception kinda dangerous.
Séjour de 2 nuits en avril 2022
Réponse de The Sophia Luxury Suites Team le 4 mai 2022
We would like to thank you Mrs. Valerie for your excellent rate and your amazing review ! Sending our love and looking forward to welcoming you back again !

10/10 Excellent

Annalisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Fizza

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel! The location was nice and the staff were very friendly and helpful. We got the room with private indoor and outdoor pool, it was perfect!
Séjour de 2 nuits en octobre 2021

6/10 Satisfaisant

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Enigma suites aren’t as described
Very misleading photo and description of enigma suites. This was not only a shared terrace between 3 rooms, but it didn’t have anywhere to lie down and was the main walk way from the kitchen and staff toilet so it was very busy and noisy. We booked this last minute and when we arrived and realised it wasn’t what we expected we asked if we could cancel as the room didn’t match it’s description but we weren’t able to, which felt quite unfair. The manager moved us along one room which helped a little (as the first room opened right out onto the kitchen so was very noisy. The staff we’re very kind and friendly though. It was just a disappointment versus the description and photo.
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Matthew

Séjour de 3 nuits en septembre 2021

10/10 Excellent

Danai

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2021

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2021

2/10 Horrible

Michael, Philadelphia

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Looked nothing like the pictures online, the room we got was more like a 2 star hotel. We got a $1300 a night Crypt Suite and it was worse than anything I’ve stayed in and I’ve been around the world all over. It was run down, smelled, and old. Only thing was some of the staff and the view, but you can get that anywhere else. We saw much cheaper hotels around the same area with much nicer accommodations, do yourself a favor and don’t get cat fish by the pictures.
Séjour de 3 nuits en août 2021

10/10 Excellent

Cassidy Derona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the view was breathtaking, the indoor and outdoor pool was fun , and the set up of the room was beautiful
Séjour de 4 nuits en août 2021

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheap room—RIPPED OFF!
The room was just awful! Very cheap mattress thrown on the floor (no bed frame) and the bathroom was in the room separated by only a plastic curtain. Additionally, when the windows were closed, the room would start to smell like urine, which I emanated from the toilet. Left the room for another hotel after 1 hour. I was told by the hotel on Friday management was not available to give me a refund but somebody would be in the office on Monday to call me. Nobody called me.
Séjour de 3 nuits en août 2021

8/10 Bien

Michal

Voyage d’affaires
Les points forts : Personnel et service
Obiekt pięknie położony, apartamenty wymagają odświeżenia. Ubogie śniadanie.
Séjour de 1 nuit en août 2021

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Do not recommend! The good: breakfast is nice and has an amazing view (but all other hotels around have that too) Th bad: 1. our pool (room 207) was dirty - full of yellow/green stuff. We complained on the first day - reception staff look surprised and careless and quickly just said that pool staff will look into it. Nothing happened. Next day we sent an email with pictures of dirt and our coloured swimming outfits - nothing happened, they didn’t even acknowledge the email. At the end of our stay someone from the staff who was passing by said “just bleach it and will be white again”. We didn’t pay this amount per night to be told to bleach our swimming outfits. Shocking. 2. Room service (food/drinks) is very slow (c.1h wait) and mixed our drink orders few times. 3. We asked for recommendation for the best boat trip as the one they offer was booked out - they said that they can’t recommend as we don’t want to book theirs for another day… 4. Decoration and Champagne package they offer for 150EUR - they gave us sparkling wine (costing 9EUR according to google).. not even sure this is legal to sell one product and deliver something else. So overall - very disappointing experience, staff couldn’t be less helpful and careless about the guests and the rooms are not amazing either (not even talking about dirty pool and having to through away our brand new swimming outfits). Highly recommend looking into other hotels around (Tholos, Astra, Kapari) as the location is amazing.
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury at its best!
Beautiful views!
Séjour de 1 nuit en juin 2021

2/10 Horrible

Timothy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
THIEF’S, DO NOT STAY OR BOOK THIS PLACE!!!!
Worst experience of my life, I’ve traveled the world over and over and never have been treated so poorly by any establishment. THEY STOLE MONEY AND REFUSED TO REFUND ME. Never stay here, worst customer service ever. I hope they go out of business for being crooks. Extremely unprofessional and of all times during a pandemic and while trying to support businesses that were hit hard they incorrectly charged me over $1,000 and refused to give back.
Séjour de 2 nuits en mai 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2019