8/10
Check-in at our arrival was fast and smooth. They immediately opened a parking lot for us (they have several fenced and separately locked parking lots) to park the car securely. The other days, at arrival, we could leave the car at the entrance and give our key to a hotel employee and they would park our car. The next morning we just had to inform the reception a few minutes ahead of our departure to find our car ready at the entrance.
The hotel has a small pool for kids and a bigger, heated one. The area around the pools is nice, but guests were not allowed to consume food that was not bought at the restaurant/bar. We didn't use the restaurant.
The room for 4 people (2 beds of size "matrimonial") was comfortable, but rather small. Free wireless Internet connection with good speed. We didn't have a refrigerator in our room. The staff was always very polite and friendly. They cooperate with a tour operator offering competitive prices, but I cannot judge the quality of the tour since we hadn't the time to book any of them.
The shopping center Plaza Del Sol can be reach also on foot in about 10 minutes.