For months my family has been waiting on this vacation and looking at the property pictures and planning everything we wanted to do at our beach front condo pool. We were so excited to get there. However, Harris Property management company isn’t managing the property very well. The beautiful semi private pool had no working pump, was disconnected, and the breaker turned off. The pool was so green and algae filled that it had been that way for a very long time. When we called they claimed they were unaware. We can’t possibly believe that if you have people actually checking on and managing the properties. That type of scary pool doesn’t happen overnight or in a week. Our stay was 4 nights. They got it worked out on day 3 and it was still questionable. Nobody in the party of 7 was able to enjoy the pool.
We offered to buy a pump ourselves and pay out of pocket to correct the situation on the first day. The property manager said word for word “I have to demand that you don’t do that”. So we didn’t. And they didn’t stress it. The properties on either side of us were pristine. No hanging wires in the carports, crystal blue pools, upkept fixtures. We learned which company to rent from next time. We screen shot the property management signs so we won’t forget who to rent from next year. We did however enjoy the beach and each other’s company. We were just very disappointed that we didn’t get what we paid for. A condo with no pool would’ve been priced differently. We didn’t ask for a partial refund and they certainly didn’t offer. It was so discouraging to walk out on the balcony to see the ocean but your eyes are just drawn to a sludge green pool among all the crystal clear blue pools that all of our neighbors were thoroughly enjoying.