Hail University Complex, Al Khota Road, Ha'il, Hail
Avis
8,8
Excellent
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 35 avis sur 59." "
10 – Excellent
35
Note des voyageurs de 8 (Bien), d’après 17 avis sur 59." "
8 – Bien
17
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 59." "
6 – Satisfaisant
4
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 59." "
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 59." "
2 – Horrible
3
9,0/10
Propreté
8,4/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
8/10 Bien
Peter
Voyage d’affaires
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel, rooms great size and food excellent, especially breakfast.
Only downside was the rooms were freezing and it didn’t matter what I did could not get any warm air in the room
Peter
Séjour de 1 nuit en février 2024
10/10 Excellent
Olivier, Zurich
13 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Perfect stay
Olivier
Séjour de 1 nuit en novembre 2023
10/10 Excellent
michele
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nel complesso qualità prezzo è ottimo
michele
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Bryan
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryan
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Reem
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, amazing staff, one of the best hotels in Hail
Reem
Séjour de 2 nuits en juillet 2023
8/10 Bien
Jeffrey
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed here twice and will again in Hail. Absolutely huge rooms and well appointed. Since the previous stay, the maintenance has not kept up. Gym and spa fixtures were out of order. Parking is not organized. Disposal of room service is delayed.
Jeffrey
Séjour de 2 nuits en juin 2023
10/10 Excellent
Ahmed
Voyage en famille, Voyage d’affaires
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Ahmed
Séjour de 2 nuits en juin 2023
8/10 Bien
Walid
Voyage en famille
5 mars 2023
Les points forts : Propreté et personnel et service
Needs to improve cleanness of bathrooms. TV size is too small compared to the room size. Food at the restaurant is average
Walid
Séjour de 2 nuits en mars 2023
10/10 Excellent
talal
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is an excellent hotel but you need to know that it is in the middle of the dessert and away from the xity
talal
Séjour de 1 nuit en février 2023
2/10 Horrible
Khaled
Voyage en famille
23 févr. 2023
Les points forts : Équipements
Les points faibles : Personnel et service
Bad experience. I would not recommend.
Khaled
Séjour de 2 nuits en février 2023
8/10 Bien
Mohammed
Voyage d’affaires
26 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mohammed
Séjour de 2 nuits en janvier 2023
10/10 Excellent
MOHAMED
24 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very well
MOHAMED
Séjour de 1 nuit en décembre 2022
10/10 Excellent
Gunyoung
Voyage en famille
24 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gunyoung
Séjour de 1 nuit en octobre 2022
10/10 Excellent
Mahmoud
Voyage en famille
17 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Mahmoud
Séjour de 1 nuit en août 2022
10/10 Excellent
assaf
Voyage en famille
17 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
مكان اكثر من رائع ، مساحة الغرف ممتازة
assaf
Séjour de 1 nuit en février 2022
10/10 Excellent
Mohsen
Voyage en famille, Voyage d’affaires
24 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
تطور ملحوظ بالفندق الى الافضل.
الفندق تطور بشكل ملحوظ
الخدمة ممتازة والنظافة ايضا.
السرير مريح جدا. ودورة المياة واسعة جدا ونظيفة.
المطعم جدا تحسن جدا والخيارات جدا متنوعة.
Mohsen
Séjour de 2 nuits en janvier 2022
Réponse de Abdullah Sarhan Guest Experience Manager le 28 janv. 2022
ضيفنا العزيز الأستاذ محسن
نشكرك على إقامتك في فندقنا وعلى تعبيرك عن رأيك الصريح في خدماتنا.
يسعدنا أن نسمع أن تجربتك في فندق ميلينيوم حائل قد نالت رضاكم
نشكرك مجددًا على وقتك وعلى تزويدنا برأيك الذي يمثل أهمية كبرى لنا. نحن نطلع شوقًا لزيارتك المقبلة لنا!
عبدالله سرحان
مدير ادارة الجودة
10/10 Excellent
Thomas, Houston
18 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent breakfast
Thomas
Séjour de 1 nuit en janvier 2022
Réponse de Abdullah Sarhan Guest Experience Manager le 24 janv. 2022
Dear Mr. Thomas,
Thank you for staying with us and taking time to write about your experience.
we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback.
Your feedback is extremely valuable to us,
and we will strive to ensure that the areas you have mentioned are greatly improved upon.
We thank you once again for taking the time to leave your much appreciated feedback nd will be looking forward welcoming you back again soon.
10/10 Excellent
Ali
Voyage d’affaires
30 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Best hotel in Hail. Specious rooms and great staff
Ali
Séjour de 2 nuits en décembre 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 13 janv. 2022
Dear Guest
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Oleg
3 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly magnificent place for very reasonable price. Very spacious room and bath, everything is clean and well-maintained.
Jubbah rock art site is approximately 1h drive on excellent highway.
Oleg
Séjour de 1 nuit en novembre 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 6 déc. 2021
Dear Guest
Thank you for staying with us and taking time to write about your experience.
and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback.. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Voyageur vérifié
17 juil. 2021
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Guest
Thank you for staying with us and taking time to write about your experience.
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
8/10 Bien
Voyageur vérifié
Voyage en couple
17 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable business hotel. Great place to stop off if you’re travelling the long road north/south.
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Guest
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
faris
Voyage en famille
17 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
faris
Séjour de 1 nuit en juillet 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Mr.Faris
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Adil
Voyage en famille
25 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Room and location were great. Room was very spacious. Breakfast buffet also good.
Adil
Séjour de 1 nuit en mai 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Mr.Adel
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
2/10 Horrible
Voyageur vérifié
Voyage en famille
10 janv. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
need to improve
No recommend
Voyageur vérifié
Séjour de 1 nuit en décembre 2020
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Guest Thank you for staying with us and leaving your candid feedback. We are saddened to hear that you did not experience the unmatched service that we aim to provide all of our valued guests. We request you to provide further information about what had been unpleasant during your stay at our property. We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction
8/10 Bien
Abdullah
3 janv. 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Good but need to improve the service
It’s great hotel in Ha’il however the service not at a 5 stars hotel level, room service not picking up the food tray, the housekeeping not covering all rooms where some trash basket kept for 2 nights in front of the room
Abdullah
Séjour de 1 nuit en janvier 2021
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Mr.Abdullah
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Robert
Voyage en groupe
31 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will definitely repeat!
This hotel is an absolute oasis in the beige desert. Check in was easy, staff spoke English well. The hotel was nearly immaculate, and I had zero problems when I stayed there. The on-site restaurant was amazing, and the room service serves the same food, at perfectly reasonable prices. I can't wait to return!
Robert
Séjour de 2 nuits en décembre 2020
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Mr.Robert
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Voyageur vérifié
22 sept. 2020
Voyageur vérifié
Séjour de 2 nuits en septembre 2020
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Guest
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
Sam
Voyage d’affaires
25 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly Recommended
The place is very good 9/10, breakfast ok 6/10 only the fact that variety is not that much but quality and taste 9/10
staff 10/10, rooms 11/10, the only downfall is that is too far from the city 25 minutes drive if you need anything.
BUt all in all, one of the top hotels that I have stayed in Saudi ...
Sam
Séjour de 1 nuit en août 2020
Réponse de Zainab Alshammri - Guest Relation Officer le 29 juil. 2021
Dear Mr.Sam
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction , We look forward to your next stay .
10/10 Excellent
KENICHI
6 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dear Mr. Kenichi,
We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Looking forward to welcome you once again.
Zainab Alshammri - Guest Relation Officer
8/10 Bien
YAMEN
1 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
YAMEN
Séjour de 2 nuits en novembre 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 2 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
6/10 Satisfaisant
Reem
7 nov. 2019
Les points forts : Propreté
acceptable
Millennium Hotels are a worldwide luxurious hotels but not in Hail!
I stayed here twice and had an acceptable stay but not a five star stay. The carpet in the hallway had bumps, the water after a 10 minutes shower was all over the wc with no good drainage. The toilet flushed once and was stuck filling in with water all the time which had annoying sound. I asked for a discount at the reception as a faculty from the UoH but had no clear answer.
Reem
Séjour de 1 nuit en novembre 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear Guest
Thank you for staying with us and leaving your candid feedback. We are saddened to hear that you did not experience the unmatched service that we aim to provide all of our valued guests. We request you to provide further information about what had been unpleasant during your stay at our property. We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction
8/10 Bien
AGEE A
11 oct. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
AGEE A
Séjour de 1 nuit en septembre 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 2 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
7 oct. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bad management! Booked a room in advance and it turned that more than 20 rooms where overbooked!
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 2 mars 2020
Dear Valued Guest,
Thank you for taking time to share your review. We are sorry to hear we let you down this time
We always try to provide our guest the best service and if this did not happen this time, I would like to personally apologize. I wish we have another chance to welcome you here in the future and you’re your stay a memorable one.
10/10 Excellent
Abdo, Riyadh
Voyage en famille avec de jeunes enfants
25 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience. we enjoyed our stay and recommend it strongly
Abdo
Séjour de 1 nuit en août 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
10/10 Excellent
Heung Kyu
12 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
시내에서 떨어져 있지만 좋는 시설과 청결도를 가진 좋은 호텔입니다.
Heung Kyu
Séjour de 1 nuit en août 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
30 juil. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The hotel is great but needs improvements on management and room service other than that they are fine. Also it’s very far from the city so I don’t recommend staying there if you don’t have a car because Uber doesn’t reach you there.
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear Guest
Thank you for staying with us and taking time to write about your experience. Your feedback is extremely valuable to
us, as we strive to improve with each and every stay , We look forward to your next stay .
10/10 Excellent
Abdullah, Riyadh
Voyage d’affaires, Voyage en couple
15 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New and modern .. the best in Jail, location is out of Jail center but only 10-15 min drive
Abdullah
Séjour de 1 nuit en mars 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
8/10 Bien
Voyageur vérifié
21 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
٤٦٨ لليلة واحدة غالي جدا سعر مرتفع جدا
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de زينب الشمري - العلاقات العامه le 15 mars 2020
عزيزي الضيف
نشكرك على إقامتك في فندقنا وعلى تقييمك لخدماتنا.
نحن نطلع شوقًا لزيارتك المقبلة لنا ..
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
25 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its an excellent property. Friendly staff, reasonable price, good services and prime location
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 15 mars 2020
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
10/10 Excellent
majed
31 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
majed
Séjour de 1 nuit en mars 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 31 mars 2019
Dear Mr. majed ,
Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
8/10 Bien
Voyageur vérifié
29 mars 2019
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 31 mars 2019
Dear Guest,
Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
29 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with very comfort room, room size is huge, hotel is a bit far from the city center
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Zainab Alshammri - Guest Relation Officer le 31 mars 2019
Dear Guest,
Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
8/10 Bien
Mariam
19 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق جميل ونظيف وهادئ لكنه بعيد عن المدينة ..
Mariam
Séjour de 2 nuits en février 2019
Réponse de Zainab Alshammri le 3 mars 2019
Dear Guest
Thank you for staying with us and leaving your candid feedback. We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction
Zainab Alshammri - Guest Relation Officer
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
1 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Zainab Alshammri le 3 mars 2019
Dear Guest
Thank you for staying with us and leaving your candid feedback. We thank you once again for taking the time to leave your much appreciated feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction
Zainab Alshammri - Guest Relation Officer
8/10 Bien
Voyageur vérifié
24 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel with good service
Voyageur vérifié
Séjour de 2 nuits en juillet 2018
Réponse de Aamir Zaheer le 24 sept. 2018
Dear our Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are very delighted to read that you enjoyed. We look forward to your next stay.
Senior Sales Manager
Aamir Zaheer
6/10 Satisfaisant
Jackie, Saudi
18 avr. 2018
Les points faibles : Propreté et confort de la chambre
The hotels are rooms are good, but they reeked of smoke smell which was disgusting I asked them to change my room they did but it also had the smoking smell.
Jackie
Séjour de 1 nuit en avril 2018
Réponse de Aamir Zaheer le 24 sept. 2018
Dear Mr. Jackie,
Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. It is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction.
Aamir Zaheer- Senior Sales Manager
6/10 Satisfaisant
akram
1 avr. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
الفندق رائع بس مشكلته الموقع بعيد عن المدينه ولا يوجد خدمات بالجوار كما انه يوجد نقص في محتويات الغرف مثل فرشة اسنان منظف للأحزيه روب حمام الحاجات البسيطه هذه لكن عموما الفنق جميل
akram
Réponse de Ahmed le 3 avr. 2018
عزيزي السيد /أكرم
نشكرك على إقامتك في فندقنا وعلى تعبيرك عن رأيك الصريح في خدماتنا. كن متاكدًا من أننا سنأخذ رأيك وتعليقاتك في عين الاعتبار للتوضيح تلك المحتويات متوفره و توضع باللطلب من النزيل كذلك قرب افتتاح مول تجارى بالقرب من الفندق . نشكرك مجددًا على وقتك وعلى تزويدنا برأيك الذي يمثل أهمية كبرى لنا، فبدون دعم ضيوفنا الكرماء ما كنا لنتمكن من تحسين وتطوير خدماتنا والحصول على رضا عملائنا
احمد عبدالغنى
10/10 Excellent
Najla
13 mars 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Najla
Séjour de 2 nuits en mars 2018
Réponse de Ahmed le 14 mars 2018
Dear Ms Najla
Thank you very much for staying with us and leaving your candid feedback.
We are delighted to hear you were satisfied with your stay here at The Millennium Hotel Hail.
Thank you once again for leaving your valuable feedback. We certainly look forward to welcoming you back again soon.
Ahmed Abdelghany- Front Office Manager
10/10 Excellent
Dennis
26 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dennis
Réponse de Ahmed le 27 févr. 2018
Dear Mr. Dennis
Thank you very much for staying with us and leaving your candid feedback.
We are delighted to hear you were satisfied with your stay here at The Millennium Hotel Hail.
Thank you once again for leaving your valuable feedback. We certainly look forward to welcoming you back again soon.
Ahmed Abdelghany- Front Office Manager
10/10 Excellent
Nobuaki
12 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Hail region
Room including bathroom space is very wide and clean. Only negative point was Chef was not available for breakfast where we expect hot meal like scrumble eggs.
Nobuaki
Séjour de 1 nuit en février 2018
Réponse de Ahmed le 13 févr. 2018
Dear Sir,
Thank you very much for staying with us and leaving your candid feedback.
We are delighted to hear you were satisfied with your stay here at The Millennium Hotel Hail. We assure you that your comment regarding the timing of the chef at breakfast has been taken into consideration, and we will strive to ensure that the areas you have mentioned are greatly improved upon.
Thank you once again for leaving your valuable feedback. We certainly look forward to welcoming you back again soon.
Ahmed Abdelghany- Front Office Manager