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Avis sur Mountain View Motor Inn & Holiday Lodges

3 out of 5
Mountain View Motor Inn & Holiday Lodges
4236 Ararat-Halls Gap Road, Halls Gap, VIC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 178 avis sur 364." "
Note des voyageurs de 8 (Bien), d’après 143 avis sur 364." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 364." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 364." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 364." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

stephanie

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Emplacement idéal, accueil chaleureux, vieux mais bien entretenu, tout le nécessaire y est ; par contre ménage à revoir (miettes sur les chaises, pansement usagé au sol..)
Séjour de 1 nuit en janvier 2020

8/10 Bien

Chuy-Fa

Les points forts : Propreté, personnel et service, confort de la chambre
Paisible
Endroit au calme, bon matelas
Séjour de 2 nuits en octobre 2018

8/10 Bien

Andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qualité/prix bravo. Félicitations pour le service
Parfait pour 2 nuits pour visiter Halls Gap. Emu et kangourous tous les jours à l'hôtel. Excellent service des propriétaires.

10/10 Excellent

Loic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Helene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel calme au coeur de la nature
Hôtel situé en pleine nature avec piscine et des émeus qui viennent côtoyer les clients ! Super. Personnel accueillant et sympathique. Hôtel propre, chambre spacieuse et confortable. Sdb propre mais vieillissante

8/10 Bien

THIERRY, NOUMEA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
bien pour une ou deux nuits, mais pas plus,
Un peu bruyant du fait de la proximité de la piscine, Les chambres manquent un peu d'intimité,

10/10 Excellent

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very friendly and helpful. We stayed in the motel, it is obviously an older building but was clean and the bed was very comfy. Very close to Halls Gap Zoo.
Séjour de 1 nuit en avril 2024
Réponse de Shipon le 19 avr. 2024
Thank you

8/10 Bien

A W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant spot .
Lovely country setting , large property to stroll around with a large group of kangaroos ✔️. Quiet roomy , table and chairs outside allowing lovely outlook .
Séjour de 2 nuits en février 2024
Réponse de Shipon le 19 avr. 2024
Thank you

6/10 Satisfaisant

Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Few issues with shower taps & no hot water but office sorted out quickly.lodge a Little tatty but good location & new villas look better
Séjour de 2 nuits en février 2024

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay and we will be back
Réponse de Shawn le 11 févr. 2024
Thank you so much

6/10 Satisfaisant

Bikranta

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Rea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Mike

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Abby

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a 2 room villa with 2 single beds in one room and a queen bed in the other. Queen bed was fine but BOTH single beds had numerous broken slats in the frame and the mattresses fell through when sat on. We complained twice before someone came to look and was told all the other rooms were filled and the only option was to put mattresses on the floor. I requested a refund for 1 of our 2 nights and after multiple phone calls and an email, finally had a response accusing my 1 and 3 year olds of ‘property destruction’ and my refund was refused. They were very rude and disrespectful on the phone and I am very offended at the accusation towards my children, who did NOT break the beds. Even in the event that a 3 year old did jump on the bed, clearly the beds must be very flimsy and poor to be ‘destroyed’ by such minimal impact. If I could give 0 stars, I would, just based on the absolutely shocking customer service and rude, borderline aggressive staff. Would not recommend. Take note that the response from the owners will probably be more false accusations of property destruction by a 15kg toddler and 9kg baby.
Séjour de 2 nuits en janvier 2024
Réponse de Shipon le 17 janv. 2024
Dear Guest sorry to hear that , its a brand new Villa & bed unfortunately bed had broken we are really sorry , we can offer you 50 percent discount for second night second nightThank you

4/10 Médiocre

Neville

Voyage en couple
The room was basic, cheap and functional. The carpet was stained and the outside pool water was murky. Garden beds around the car park spots were full of weeds and the overall grounds need a tidy up. It’s only a short drive into Halls gap and the it was very quiet at the unit. Very few people there.
Séjour de 2 nuits en janvier 2024
Réponse de shipon le 17 janv. 2024
Thank you

8/10 Bien

Brianna

Voyage en couple
Les points forts : Personnel et service
The property was unique and beautiful to stroll around. Lots of facilities for children and couples to enjoy - the pool was lovely sized. Needed more maintenance and cleaning but was nice anyway. Unfortunately the room wasn't clean properly upon arrival, their was rubbish under the bed and there was lots of hair in the shower drain. The shower head also wasn't on the arm properly, so when the shower was turned on the roof got wet. I was able to screw the shower head back onto the arm but not tight enough.
Séjour de 2 nuits en janvier 2024
Réponse de Shipon le 17 janv. 2024
Thank you for your Comments , we will double check

6/10 Satisfaisant

Bronwyn

Voyage en famille
Les points faibles : Propreté
The property was in a lovely area but lacked some TLC. The room had dirty dishes in the cupboard. They had a recycling bin in the room but all the bins outside were full so no where to put your recycling when your bin was full.
Séjour de 4 nuits en janvier 2024
Réponse de Shipon le 17 janv. 2024
Thank you for your comments , we will take care and double check those area

8/10 Bien

Darren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a nice stay
Séjour de 2 nuits en décembre 2023
Réponse de shipon le 17 janv. 2024
Thank you so much

8/10 Bien

Nemanja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Shipon le 17 janv. 2024
Thank you

8/10 Bien

Mohammed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of the property is good. We rented a queen bedroom option. The place was clean and good. The guy at the reception was good as well. Seamless check-in process no dramas at all. It is 4 mins drive from Halls Gap and you can go to other lookouts in timely manner as well. The places was quite. Lets talk about ammenities : -wifi (present. The speed was not great, but it worked slowly) - no reception on the room for mobile signals. - TV, micro, A/C, fridge, cutlery, plates , mugs, tea bags, coffee satchels, towels, and a small table with 2 chairs were there. - TV was smart TV. Netflix was provided. - iron and iron board were provided - Kettle and toaster were provided The swimming pool was there on the property, however it was not clean (maybe due to the weather conditions lately, always check with the property about the pool). There were designated BBQ spots and swings for the kids. Over all it was a good experience. If you are planning to visit, ensure you download the offline maps for the grampians.
Séjour de 3 nuits en décembre 2023
Réponse de M Shipon le 27 déc. 2023
Thank you so much

8/10 Bien

Leonid

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Shipon le 17 janv. 2024
Thank you

6/10 Satisfaisant

Steve

Séjour de 1 nuit en décembre 2023
Réponse de Shipon le 17 janv. 2024
Thank you

10/10 Excellent

suzanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We used the motel as a night before we started our week on Grampians Peaks Trail . It was a great choice . Only thing that could have been better for us is for the only other group there, to be put in a room further away from us . They were put right next door which seemed crazy , given the large number of rooms available. They were up on verandah just outside our room enjoying wine and a chat keeping us awake for a long time when all we needed was a good nights sleep . Its clean ( and quiet once everyone goes to bed).
Séjour de 1 nuit en décembre 2023
Réponse de M Shipon le 27 déc. 2023
Thank you for your Comments, we will keep n mind next time Thank you

6/10 Satisfaisant

Malcolm

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property very dated
Séjour de 1 nuit en novembre 2023
Réponse de Shipon le 17 janv. 2024
Thank you

4/10 Médiocre

David foley

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Unhappy
Room smelt like it’s dusty and the pool was green (not useable)
Séjour de 2 nuits en novembre 2023
Réponse de M Shipon le 27 déc. 2023
Thank you for your Comments, pool is under maintenanceThanks again

8/10 Bien

Barry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older motel but clean and comfortable
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Rodney John

Les points forts : Infrastructures et conditions de l’hébergement
Good motel for stopover
Good size room. Clean, and good location. Emus wandered the grounds!
Séjour de 2 nuits en novembre 2023
Réponse de M Shipon le 27 déc. 2023
Thank you visit with Us

10/10 Excellent

Bec

Séjour de 1 nuit en novembre 2023

8/10 Bien

Chris

Séjour de 2 nuits en novembre 2023
Réponse de Shipon le 17 janv. 2024
Thank you

4/10 Médiocre

Ishdeep

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Don’t live property at all
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

John

Séjour de 4 nuits en octobre 2023
Réponse de Shipon le 17 janv. 2024
Thank you

8/10 Bien

Gail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 3 nights. Was comfortable and warm and good value for money.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Piotr

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly service
Séjour de 3 nuits en septembre 2023
Réponse de Shipon le 30 sept. 2023
Thank you so much

10/10 Excellent

ramdas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value hotel
Near to halls gap. Car park is before same unit. Microwave and toaster provided. Value for money, pool is outdoor and small. Overall is good. Laundry is available. 5mins drive to halls gap.
Séjour de 1 nuit en septembre 2023
Réponse de Shipon le 30 sept. 2023
Thank you so much

2/10 Horrible

Graham

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely terrible. Room they gave us had not been cleaned (dirty linen and towels, crumbs and food scraps on the floor, smelly like it had been that way for a few days). Requested new room and it was the same! Then requested refund so we could go somewhere else, and they refused! Anywhere else in Halls Gap is better.
Réponse de Shipon le 30 sept. 2023
Sorry to hear that

8/10 Bien

Justin

Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Shelley

Voyage en groupe
Les points faibles : Personnel et service
The property is very tired. Bathroom very old fashioned- needs upgrading. Beds comfortable. Tea, coffee and biscuits provided and kettle as is usual but staff wouldn’t give any milk. Given it is a distance from Halls Gap to go and buy any- that’s a shame.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Jane

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Staff member was very helpful and the accommodation was good but the cleanliness let it down Needs a thorough clean and update of a few items that were rusty and should no longer be in use Its a shame as setting was lovely and comfort was good But there was rubbish in the garden Clean linen and comfy beds!
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Ron

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Quiet location but still convenient. Crockery supplied. Comfortable. Air con barely worked. Regas? Hot water supply in shower was too feeble. Shower base had black marks that should have been cleaned off. WiFi would not connect to internet reliably. Microwave oven door was damaged and very hard to open.
Séjour de 3 nuits en juin 2023

10/10 Excellent

James

Les points forts : Propreté
Les points faibles : Personnel et service
Falsely claims to have wifi
This property advertises on its own website and on hotels.com that it has free wifi available in all rooms and lodges. This is not correct. While there is wifi, it isn't connected to the internet. We were offered use of the reception wifi but this was well out of range of our lodge. The receptionist promised us a visit from the owner but this never happened. This isn't a one off incident as multiple google reviews noted the lack of wifi. We were misled into staying here by the false claims of wifi availability, hence our poor review.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Philip

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
quiet and homely
Séjour de 3 nuits en mai 2023

6/10 Satisfaisant

Melissa

Les points forts : Personnel et service et confort de la chambre
A great quick stay place for at a lower price bracket. Quite dated but comfortable. Could do with a deep clean. Left personal pillow behind and within 10 minutes had a courtesy call to collect. Appreciated that!
Séjour de 1 nuit en avril 2023

8/10 Bien

Hayden

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023

8/10 Bien

THOMAS

Séjour de 1 nuit en avril 2023

8/10 Bien

Ping Feng

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a pleasant stay for a relaxing holiday.
Séjour de 3 nuits en avril 2023

8/10 Bien

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
`Friendly people.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Katrina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and clean, a relaxing place to stay with friendly staff
Séjour de 2 nuits en avril 2023

10/10 Excellent

Kelly

Séjour de 2 nuits en avril 2023

4/10 Médiocre

mary

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property is a bit out of town but lovely and quiet, it was nice and clean with a good bed unfortunately un renovated with TV remote not working and not supplied with any milk for your morning cuppa.
Séjour de 1 nuit en avril 2023
Réponse de Owner le 2 avr. 2023
Thank you for taking the time to review and we are pleased that you enjoyed the peace and quiet. If we renovated, we would have to charge a much higher price and this has been considered. It is important from a business sense to remain competitive and of course we do have 2 new building that are available that you did not choose. Regarding Milk, it is available upon request. We do not leave any milk in the room as from our 16 years' experience there is considerable waste and even when milk is requested many times it is not used. Most motels will have milk available upon request. We will take all of your comments into consideration, thank you for staying with us.

10/10 Excellent

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great reception attitude. Helpful suggestions for touring. Ice for drinks. Good room facilities.
Séjour de 1 nuit en mars 2023