Hôtel près de Harper Park Retail, Beckley, Beckley

« Loved the shower with really hot water and good pressure. Room was ok, but my husband and I BOTH had an allergic reaction to the sheets on the bed. Stayed in 4 other hotels on this trip and had no issues, but the detergent or softener on these sheets made us itch. The sheets were also rough to the touch. Checked thoroughly and saw no evidence of bed bugs, so we think it must be the detergent/softener. We ended up leaving a little before midnight and driving home overnight since we didn't...

« Room was clean and breakfast was good. »

« My wife and I recently stayed at your property during our first visit to West Virginia, and unfortunately the condition of the room fell far short of what we expected for a $300+ stay. When we checked in, we found: Mold in the bathroom Mismatched sink handles that both turned the same direction Visibly filthy walls with peeling wallpaper Pillows stained a dark brown shade, clearly not clean Only one working elevator, which was constantly backed up Non-functioning ice machines on our floor I’ve...

« My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times »

« Very clean and all staff were kind and answered questions. Coffee/tea available ATC. WiFi worked well. No complaints. »

« The pool was lovely! Breakfast was delicious in a clean, comfortable dining area with a very pleasant hostess! »

« Très propre »

« The room looked nice but the bathroom floor was sticky to walk on. Also the bathroom contained some items left from previous guest. The WiFi did not work good enough to keep the internet to allow computer work to be accomplished. The complementary breakfast was good. We also had cigarette smoke smell in the room through the night. 5 AM there was gurgling water noise sounding like the toilet was overflowing. It was the tub drain gurgling water probably from a neighboring room’s shower. We will...

« The good: beds and pillows were very comfortable. The bad: AC fan controller not working properly. Staff struggled to key the room. Fitness center was closed due to broken equipment. Staff not wear Uniforms. Finishes in room were very outdated. Faucet in bathroom was very loose. Hotel cost was about twice what it was worth. I would not stay there again unless the cost was much lower. »

« staff was very helpful and even got us checked in a little early. room was nice and clean »

« Overall great facility and stay »

« Shower head need changing bc of leak but great »

« Personnel était très cordial et une petite mention spécial "Good luck" était afficher à la cafétéria pour la course Spartan. J'ai trouvé ça très gentil d'avoir ajouté cette petite pensée. Le service au chambre était parfait. »

« On sent bien que les proprietaires essaient de faire des efforts pour rendre l’endroit accueillant mais il y a tellement de travail. Nous ne somme pas resté la chambre sentait vraiment le tabac et pourtant c’etait une non fumeur (en tout cas dans notre reservation). Il y avait en effet comme on peut le lire ailleurs des insectes et nous ne sommes pas fan de partager notre lit avec. Il a fallut a plus de 20h trouver un nouvel hôtel. Experience décevante. »

« Great place for short stat on the road. »

« Property in need of some TLC...suggest a coffee maker in rooms or available in lobby; no clock in room....no guide for tv...no eggs or fruit available at breakfast...just the little things that add to the stay. »

« Although the clerk on arrival was very quiet, the staff in general was very friendly. Breakfast options were good and well stocked. We enjoyed the hot chocolate, coffee, and tea in the lobby upon arrival. »