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Avis sur Centara Hotel Hat Yai

4 out of 5
Centara Hotel Hat Yai
3 Sanehanusorn Road, Hat Yai, Songkhla

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 296 avis sur 883." "
Note des voyageurs de 8 (Bien), d’après 436 avis sur 883." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 883." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 883." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 883." "

8,2/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Nano, Bandol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Centre ville le shopping au pieds de l'hotel
De passage une nuit cet hôtel qualité prix est très placé

6/10 Satisfaisant

Jean-Francois, Montreal

3 étoiles pas plus
Hotel bien situé, près de tout. Chambre ordinaire, ne pas se fier aux photos car ne correspond pas à la réalité! Correspond à un 3 étoiles.

8/10 Bien

claude, La Valette du Var

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel excellent
Une nuit passé au Centara le 10 Fevrier 2015 avant de partir pour Ko Lipe. Cet hôtel est magnifique et le Buffet du soir au restau est indescriptible tellement tout est bon. Le personnel est très serviable et à notre écoute. Je le conseille à tout le monde

8/10 Bien

epithete, Nord

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel agréable et fonctionnel pour hat yai ,
hôtel bien placé dans hat hai , nous y avons dormi une nuit pour attendre l'avion, très bien.

8/10 Bien

VIROJ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Something out date
Séjour de 4 nuits en mai 2024

10/10 Excellent

Isaac

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Patcharee K le 13 mai 2024
Dear Mr.Isaac,Thank you very much for taking the time to share your feedback on Hotels.com with a high Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Naidu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de Patcharee K le 6 mai 2024
Dear Ms.Naidu,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

MAY CHEE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel staffs front desk very pleasant and helpful when in need for information or help and the concierge guy too. Front desk female staff on 27th April morning even help us to arrange Grab to the airport after our hotel breakfast check out to reach safely to the international airport,excellent service Centara hat yai.Night market daily with street foods and vendors just outside ,opposite the hotel and eateries markets in the day are all walking distance near Centara .
Réponse de Patcharee K le 4 mai 2024
Dear Ms.may Chee,Thank you very much for taking the time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

UTHAYAKUMARI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was good
Séjour de 3 nuits en avril 2024
Réponse de Patcharee K le 4 mai 2024
Dear Ms.Uthayakumari,Thank you very much for taking time to share your feedback on Google with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

SAKURA

Voyage en groupe
Property is very clean, some upgrade to the rooms and corridors will be good. Staff and service excellent. Overall very happy 😊
Séjour de 3 nuits en mars 2024
Réponse de Patcharee K le 4 mai 2024
Dear Ms.SakuraThank you very much for taking the time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Choon Chye

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Still good
Séjour de 4 nuits en février 2024

10/10 Excellent

KIAN HEONG, Bukit Batok West Avenue 8

Séjour de 3 nuits en février 2024

8/10 Bien

Erik

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Lovely staff. Hotel needs a refurb, but is clean
Séjour de 1 nuit en février 2024

8/10 Bien

Yoong Foo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Okay 👌
Séjour de 3 nuits en février 2024

10/10 Excellent

HAZRINAH, SINGAPORE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place to stay when in Hatyai. Clean rooms and friendly/helpful staffs
Séjour de 2 nuits en février 2024

8/10 Bien

ZHENWEI, fujimi

Les points forts : Propreté et personnel et service
従業員のサービスがよく、周り屋台も多い、楽しい
Séjour de 1 nuit en janvier 2024

8/10 Bien

Lars Horsholt

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Patcharee K le 4 mai 2024
Dear Mr.Lars,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

koksiong

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Patcharee K le 4 mai 2024
Dear Mr.Koksiong,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

TAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Patcharee K le 4 mai 2024
Dear Mr.Tan,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Wei Chin Debbie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, friendly staff
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Brian Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

LEE KOON

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Chee Seng

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Masnor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a short night, not much to comment. But we got a good comfortable sleep.
Séjour de 1 nuit en janvier 2024
Réponse de Patcharee K le 4 mai 2024
Dear Mr.Masnor,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Mr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best innercity hotel ever!
The best hotel experience we have had, anywhere. The staff were amazing. Reception, hosekeeping, bar staff, parking guy - all became our best friends! And the location is right in the middle of everything, Expensive - but worth it.
Séjour de 6 nuits en décembre 2023
Réponse de Patcharee K le 4 mai 2024
Dear Value guest,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Letitia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed staying here! Very safe. They have a nice smoking area on the 6th floor as well as two restaurants and the lounge with bar where they have live music every night from 21:00-00:00. The elevator from 6floor up had to have your keycard to approve entrance onto your floor. They have a kids rooms, a pool, and a spa on the 7th floor. The pool is 1-1.45 meters. As a recommendation for children with small families you'd make a decent amount of money having pool toys for sale. There was no shop or market within 2 km that had pool toys for sale. The pool was too big for our kiddos but very nice tanning area for adults. They do have very nice security in place with cameras in hallways. Always felt safe and got to know a few of the doormen. It was fun to chat with them. All staff was very respectful and there to help you. If you need any help at all the staff is willing to try. Only problem was the QR code for the English room service menu didn't work but even though the restaurant was almost closed we came down and had dinner.
Séjour de 4 nuits en décembre 2023

8/10 Bien

Vivy

Great location Great breakfast
Séjour de 1 nuit en décembre 2023

8/10 Bien

Ismail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lee garden market is just right infront of the hotel doorstep. Night markets are everywhere. Massages are everywhere. Basically, in the heart of Hatyai. Centara beds are comfy. Loves the view. Would recommend.
Séjour de 3 nuits en décembre 2023
Réponse de Patcharee K le 1 janv. 2024
Dear Value Guest,Thank you very much for taking time to share your feedback on expedia.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Yam Hui

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close amenities and many shopping. Accessible and easy transportation

10/10 Excellent

Yam Hui

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close amenities and many shopping. Accessible and easy transportation

10/10 Excellent

Yam Hui

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close amenities and many shopping. Accessible and easy transportation

8/10 Bien

Kean Keat,

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good value for money with friendly and approachable staff and good location.
Séjour de 1 nuit en décembre 2023
Réponse de Patcharee K le 26 déc. 2023
Dear Mr. Kean Keat,Thank you very much for taking time to share your feedback on expedia.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Jackson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en décembre 2023
Réponse de Patcharee K le 26 déc. 2023
Dear Mr.Javkson,Thank you very much for taking time to share your feedback on Expedia.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom

8/10 Bien

Choon Chye

Voyage en couple
Les points forts : Personnel et service

6/10 Satisfaisant

Kar H

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Public areas good, room not good
The staff were lovely and always smiling and helpful.Evening entertainment very enjoyable.Room not so good.Bathroom small and old and room had a smell of damp.The toilet seat was loose and the were dirty marks round the door of bathroom.
Séjour de 2 nuits en décembre 2023
Réponse de Patcharee K le 26 déc. 2023
Dear Mr.Kar H,Thank you very much for taking time to share your feedback on expedia.comWe are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We understand from your feedback that you may have some concerns with regards to bathroom.Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and I look forward to hearing from you/ we hope to have the opportunity to welcoming you back again. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

6/10 Satisfaisant

keith

Voyage en famille avec de jeunes enfants
Location is good but the hotel is run down and needs a thorough reno works. Waters leaks from shower area to non shower area. Hot water temperature is not consistent. Aircon blow noise is so loud and unbearable at night.
Séjour de 2 nuits en novembre 2023
Réponse de Patcharee K le 29 nov. 2023
Dear Mr. Keith,Thank you very much for taking time to share your feedback on Expedia.comWe are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We understand from your feedback that you may have some concerns with regard to the condition of the room.Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and I look forward to hearing from you/ we hope to have the opportunity to welcoming you back again. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

matthew

Séjour de 1 nuit en novembre 2023
Réponse de Patcharee K le 26 déc. 2023
Dear Mr. Matthew,Thank you very much for taking time to share your feedback on Expedia.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom

8/10 Bien

BOCK CHIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean n spacious room. Friendly staff. Near Shopping n Night market. Lot of massage shop.
Séjour de 4 nuits en novembre 2023
Réponse de Patcharee K le 29 nov. 2023
Dear Mr.Bock Chia,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

khani

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My 1st time in Hat Yai. I choose this hotel because of the location and good reviews of customer service is good. I have very helpful staff, Kansinee, she helps me with international call to my bank since I have so much issue try to do cash advance. She is very helpful with scheduling taxi for me to the airport. All of the staffs are friendly and helpful with what you need and have questions about. If I visit Hat Yai again I will stay at Centara hotel again.
Séjour de 5 nuits en novembre 2023
Réponse de Patcharee K le 29 nov. 2023
Dear Ms.Khani,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Hashim

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are friendly and helpful. Food within the vicinity of the hotel are the best . Shortest drive to shopping areas .
Séjour de 2 nuits en novembre 2023
Réponse de Patcharee K le 29 nov. 2023
Dear Mr. Hashim,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Winson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Been here for all our trip to Hatyai. Great location
Séjour de 1 nuit en novembre 2023
Réponse de Patcharee K le 29 nov. 2023
Dear Mr.Winson,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Choon Seng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Mr.Choon Seng,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Peter

Clean. Small room. Good entertainment at night
Séjour de 4 nuits en septembre 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Mr.Peter,Thank you very much for taking time to share your feedback on Expedia.We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and I look forward to hearing from you/ we hope having the opportunity to welcoming you back again. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Evelyn Su Ging

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en septembre 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Ms.Evelyn Su Ging,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

10/10 Excellent

Rosli

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to be, near all amenities. Room is nice and spaces. Staff is good all around. Thanks
Séjour de 3 nuits en septembre 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Ms.Rosli,Thank you very much for taking time to share your feedback on Expedia with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Siew Heok

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Mr.Siew Heok, Thank you very much for taking time to share your feedback on Expedia with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

ONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Mr.ONG,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Zi Qing

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Mrs. Zi Qing,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Rickson

Séjour de 3 nuits en juillet 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Khun Rickson,Thank you very much for taking time to share your feedback on Hotels .com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Ms.Patcharee Kaewprom le 29 sept. 2023
Dear Values Guest,Thank you very much for taking time to share your feedback on Hotels.com with a high. Rating. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager