Städtereisen Hatta

Zimmer mit Zwischentür zum Nachbarzimmer dadurch sehr laut

Personal sehr freundlich

Wir hatten eine tolle Woche als Familie in diesem Hotel. Besonders hervorzuheben ist der erstklassige Serice. Dieser ist unserer Meinung nach nicht mehr zu toppen

The hotel itself is good and nice. However, we first had to discuss with the receptionist and the manager so that we could actually get the room category we had booked as shown in the photos on the website. If you book a khalifa view & you can only see it from the last corner of the balcony, it is not okay to offer this type of room as a khalifa view. At first, the receptionist actually tried to convince me that it technically fulfilled the conditions, as it was possible to see the burj khalifa from this room (from the last corner of the balcony), I was simply speechless. There was a huge difference between the first room and the one we got afterwards (in the same category). You simply can't offer this in the Burj Khalifa view category. Or you have to change the pictures on your website and show both rooms someone could become, if they book this category.