2/10 – Ungenügend
Helena
31. Aug. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Advertised as with parking, there's no parking available at the hotel, so had to drive around and find a side street.
Room was just filthy. I was travelling for a sporting event so wanted to do some stretching in the evening, floor was so dirty I didn't want to sit down on it. Even going to the bathroom a few steps from the bed, I felt like putting shoes on. Carpet hadn't seen a hoover in ages. Bathroom floor had hair and dust on it, including a dirty toilet tissue. They had left me a couple of rolls of toilet paper with a couple of sheets each, when I asked for more, they had none so had to take it from another room. There was mould in the shower. Bits of ceiling were hanging off. Curtain was half attached to the rail and not wide enough for the window. There's a streetlight right outside the room so it was bright in the room all night because of this. Also not sure what's in the building next door but I felt a bit exposed. Was hoping to have a coffee in the morning and had a porridge pot with me but decided not to, there was so much dust on the lid of the kettle, not sure how safe it would be. There were random stains on doors, headboard on the bed. TV remote was sticky. I just couldn't wait to leave. I really need to place for the night, so felt pressured to stay. I was so close to just ask for a refund and sleep in my car!
Helena
Aufenthalt von 1 Nacht im August 2025
