« Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...
« Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...
« the staff were great and there promptness was quite outstanding, the only issue was the wifi which was so strong in my room 105, but everything else was great. »
« the staff were great and there promptness was quite outstanding, the only issue was the wifi which was so strong in my room 105, but everything else was great. »
« First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy »
« First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy »
« Wi-Fi available but make sure you ask for the password. We took 4 showers, and only got warm water once. Bed uncomfortable and mosquitoes were bad. »
« Wi-Fi available but make sure you ask for the password. We took 4 showers, and only got warm water once. Bed uncomfortable and mosquitoes were bad. »
« I loved staying at the hotel. The staff were very helpful with information and the breakfast was healthy and delicious. The room was clean and the bed comfortable. »
« I loved staying at the hotel. The staff were very helpful with information and the breakfast was healthy and delicious. The room was clean and the bed comfortable. »
« This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didnât work)!!! The net for the mosquitos was dirty. Letâs get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...
« This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didnât work)!!! The net for the mosquitos was dirty. Letâs get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...
« I wish to let you know that the hotel was over booked and upto today. They have never refunded me my money. I was stranded in the middle of the night. »
« I wish to let you know that the hotel was over booked and upto today. They have never refunded me my money. I was stranded in the middle of the night. »