Hôtel près de Hisense Wheel of Excellence, Le Cap, Le Cap

"Great hotel, personnel, room and restaurant"

"Good buffet breakfast. Shuttle to the Waterfront useful given the fact it is difficult to navigate the streets in South Africa. Vey friendly and helpful staff."

"Hotel bien placé près de waterfront. Stationnement facile. Petit déjeuner super et personnels joyeux "

"Un excellent endroit pour passer quelques jours au Cap. La suite est lumineuse, fonctionnelle et dispose de tous nos besoins quotidiens. Le personnel est fantastique, souriant, professionnel et toujours à l'écoute de nos besoins. Un problème survient et il est immédiatement résolu dans la minute et toujours avec bienveillance. De petites attentions ont été mises à disposition dans la chambre tous les jours afin de rendre notre séjour INOUBLIABLE. Sans aucune hésitation, nous reviendrons avec un immense plaisir au Taj Cape Town lors de notre prochain voyage en Afrique du Sud."

"Climatisation défectueuse ( bruyante et sans réel rafraîchissement). Donc chambre trop chaude, moustique dans la chambre "

"AC beaucoup trop bruyante. Machine à café qui ne fonctionne pas."

"My stay at Protea Hotel Cape Town was acceptable, but clearly below the standard I have experienced at other Protea properties, particularly Protea Hotel Luanda. The service is professional but quite impersonal. Staff members do their job, but there is little warmth or effort to make guests feel truly welcome. This contrasts strongly with my experience in Luanda, where the team genuinely made guests feel at home. Even today I remember the name of the desk people at Protea Luanda Osvaldo, Benza, and at the restaurant as Hugo, Priscila, Jacintha.. and so.. The main disappointment was the gym. At the time of booking, the hotel was advertised as having a gym. Upon arrival, it turned out that there is no gym at all, and even the staff seemed unaware of its supposed existence. This is misleading and unfortunate. Overall, a decent hotel in terms of basics, but lacking the human touch and service experience I expect from the Protea brand."

"Personel aimable et au petit soins"

"More choice of fruit at breakfast and real orange juice would be preferable "