2/10
We received a notice 48 hours prior to our departure that our reservation had been canceled without any reasonable explanation which gave us miminum chance to react. We were offered an unreasonable option that basically forced us to cancel our reservation. We had already paid air tickets and committed to other expensys and to not loose more money we had to rent another location and because of short notice, most of the properties were sold out and we ended up paying 1000 in another location not same standard, AMI is the company managing the rental and it became very clear that they are not reliable, with no back up plan that can protect the customers, other than provide the refund. In communication with them they considered the refund as a fair response to the incident... meaning, they have no understanding of what a vacation means and all the other costs associated...
Verifizierter Reisender
Aufenthalt von 5 Nächten im April 2025