Plage, sable blanc, chaises longues, parasols
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Avis sur OUTRIGGER Waikiki Beach Resort

4 out of 5
OUTRIGGER Waikiki Beach Resort
2335 Kalakaua Ave, Honolulu, HI

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1616 avis sur 2463." "
Note des voyageurs de 8 (Bien), d’après 526 avis sur 2463." "
Note des voyageurs de 6 (Satisfaisant), d’après 203 avis sur 2463." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 2463." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 2463." "

9,2/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sylvain

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé Bons restaurants Atmosphère hawaïenne Accès direct à la plage En face du centre commercial international Au milieu du plus beau quartier d’Honolulu
Séjour de 10 nuits en mars 2024
Réponse de Mae/ Front Desk Supervisor le 5 avr. 2024
Aloha Sylvain,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous espérons que vous avez vécu une expérience vraiment mémorable et nous attendons avec impatience votre retour. Merci d'avoir choisi OUTRIGGER Waikiki Beach Resort.

10/10 Excellent

Imene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfaite
Hôtel situé bord de mer pieds dans leau. A côté plein de restaurants et boutiques m. Le personnel est très gentil serviable. La chambre ou plutôt côté fenetre pas très insonorisé on entend le bruit de la rue mais surtout un espèce de grand ventilo situé en face (ceci n’empêche pas de dormir) Petit déjeuner je dirai on trouve le minimum mais avec le snack a 16:30 qui est plutôt comme un diner cela vaut le coup. La piscine est un peu petite, manque de parasols. Hôtel agréable pour un séjour en famille
Séjour de 6 nuits en septembre 2023
Réponse de Front Desk Supervisor le 18 sept. 2023
Aloha Imene, On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticedWith that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

4/10 Médiocre

Aghiles

Voyage en famille, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Dans ma réservation il a été mentionné que j’avais 100$ de crédit par jours durant mon séjour je n’ai obtenu que 100$ une fois, j’aimerais être contacter pour des explications
Séjour de 6 nuits en avril 2023
Réponse de st le 18 mai 2023
Mahalo for your feedback

8/10 Bien

Nathalie, Saint Lambert de Lauzon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien située, personnels accueillant, restaurant sur place, belle plage, vue sur le Diamond head.
Séjour de 2 nuits en avril 2023
Réponse de So'o le 29 avr. 2023
Aloha Nathalie,Thank you for the providing your 4-star rating and wonderful feedback. We appreciate you and your business and look forward to your return.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 Excellent

Darlene

From the moment we walked in, to the moment we left, we remained in ahhh of the service, location, location, and location!
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 28 mai 2024
Aloha Darlene, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are so happy to see how well you enjoyed the location of the property!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Parshuram

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its good hotel
Séjour de 4 nuits en mai 2024
Réponse de Front Desk Supervisor le 28 mai 2024
Aloha Parshuram, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Phil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The house keepers were very friendly and gard working. Kept are room nice clean everyday and were very accommodating.
Séjour de 7 nuits en mai 2024
Réponse de Front Desk Supervisor le 28 mai 2024
Aloha Phil,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are very glad to know housekeeping were able to meet your expectations with their level of cleanliness. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Kirpal Singh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
location
Séjour de 8 nuits en mai 2024
Réponse de Front Desk Supervisor le 27 mai 2024
Aloha Kirpal, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It also brings us much joy to know how much you enjoyed the location!It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Shanee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time staying at the Outrigger Waikiki Beach Resort, and we would absolutely recommend it and spend our time here again. The staff (valet, bell boys, check in staff) were all very kind and welcoming. We had a beach view room that had an incredible view. The room and hotel in general are older, but all the amenities are wonderful. The gym is big and spacious, and the workout experience was great. However, the included breakfast was not tasty at all, and the options were very limited. The location of the Outrigger is incredible as it is across the street from the International Marketplace and is walking distance from all the touristy spots. Would definitely recommend!
Séjour de 5 nuits en mai 2024
Réponse de Front Desk Supervisor le 26 mai 2024
Aloha Shane, On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. We are so honored to know that we were your selected resort for your first visit to the Island! Our guest loyalty means so much to us, thus your recommendation is the best you can give to all of us here at the OUTRIGGER Waikiki Beach Resort.With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Jeannelle Sicat

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location right on the beach! Staff are amazing at this hotel, we come every year.
Séjour de 4 nuits en mai 2024
Réponse de Front Desk Supervisor le 26 mai 2024
Aloha Jeannelle, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so glad to know how fond you were not only of our fantastic location but as well as our awesome staff!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Maryna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mai 2024
Réponse de Front Desk Supervisor le 26 mai 2024
Aloha Maryna, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Danny

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located, this place is in the heart of everything – shops, the beach, and more. While the rooms have a slightly outdated charm, they are very comfortable, and the breathtaking sea view more than makes up for it.
Séjour de 6 nuits en mai 2024
Réponse de Front Desk Supervisor le 25 mai 2024
Aloha Danny, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. Our property is right in the center of Waikiki as well as on the beach which brings so much joy to all our guests. It's great to know you heavily enjoyed the view of beautiful ocean from your room. Please be advised that we are in the middle of discussing property and room renovations/enhancements to occur early within the next two years and would love a chance for you to return and experience these upgrades. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Craig

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 25 mai 2024
Aloha Craig,Thank you for providing the OUTRIGGER Waikiki Beach Resort a great 4 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Quinton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent room and space as well as the property and beachfront
Séjour de 5 nuits en mai 2024
Réponse de Rowena C - Guest Services Manager le 24 mai 2024
Aloha Quinton and thank you for taking the time in providing such positive feedback about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. We are pleased to hear that your room were Excellent and that you' d enjoyed the space of our property and beachfront. Mahalo Nui Loa for your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

8/10 Bien

HAJIME

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Front Desk Supervisor le 25 mai 2024
Aloha Hajime, Thank you for providing the OUTRIGGER Waikiki Beach Resort a great 4 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Yoko, sapporosi higasiku

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
眺めは最高で立地条件も最高。 クラブ付きオーシャンフロントで15階以上のところ、 7階に変更して貰って正解だった。 ビーチの眺め、生演奏も見聞き出来、ここは低層階が 良いと感じた。 只、古いホテルなのでトイレはウオシュレットは無い。 浴槽も無い、日本人は殆ど居ないし、 日本語を話せるスタッフも居ない、が、それをもってもこの眺めはそれを上回る。ボエジャー47ラウンジのビーチ席はダイヤモンドヘッドや夕日、生演奏、ビーチ、素晴らしかった。
Séjour de 6 nuits en mai 2024
Réponse de Rowena C - Guest Services Manager le 24 mai 2024
Aloha Yoko and thank you for taking the time in providing such positive feedback about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. We are delighted to hear you enjoyed our beachfront resort location and view from the room. Mahalo Nui Loa for your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

6/10 Satisfaisant

Sukmawaty, san francisco

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service et équipements
KUDOS To MIkala (She should get More good position or Paid)and Carlos (Manager on 4/29) Being Helpfull have excelent customer service. we dont like the club suite breakfast but i like the breakfast at dukes so much better than vip club restaurant. The Suite club over price traditional funiture but need to update design.
Séjour de 2 nuits en avril 2024
Réponse de Rowena C - Guest Services Manager le 23 mai 2024
Aloha and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Mahalo Nui Loa for your wonderful compliments of our host Mikala. Your feedback will be shared with all of our team members especially Mikala. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. OUTRIGGER Waikiki Beach Resort

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Rowena C - Guest Services Manager le 23 mai 2024
Aloha William and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your wonderful 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

8/10 Bien

Daiana

Voyage en famille
Les points forts : Personnel et service
Location is great.
Séjour de 8 nuits en mai 2024
Réponse de Rowena C - Guest Services Manager le 23 mai 2024
Aloha Dalana, and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort

10/10 Excellent

Jean, South Yarmouth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Rowena C - Guest Services Manager le 23 mai 2024
Aloha and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

10/10 Excellent

kathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall. The hotel have just scout everything you need
Séjour de 4 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Kathy, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. We are very happy to know how convenient the property was for you!It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Dina Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Rowena C - Guest Services Manager le 23 mai 2024
Aloha Dina and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort

10/10 Excellent

LeAn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was our first trip to Hawaii and the staff was amazing!! The locals are so friendly and welcoming. We’re looking forward to our next trip in the near future ♥️
Séjour de 7 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Lean, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so honored to know that we were your selected resort choice for your first visit to Hawai'i. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love the hotel was right off the beach!!!!
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Nicole, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know how much you love the beach!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Maria, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

taro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Taro, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Donalyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the idea of walking down to the beach, staff and service excellent. Could use little improvement on cleaning(light switches and refrigerator).It is a noisy area at night until 10pm or so. I could only hear the fans from the hotel next door in our ocean (partial) view room.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Donalyn, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We would like to inform you that the property will be undergoing property renovation early within the next two years.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Lana

Séjour de 7 nuits en mars 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Lana, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

FUTOSHI, Mitaka City

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Supervisor le 21 mai 2024
Aloha Futoshi, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

VICTORIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the best time! And we got the free upgrade via Expedia. The staff were all very kind and the food was great, the music was great, the view was great. I usually complain about the bed or pillows at hotels, but these were great too! Highly recommend.
Séjour de 6 nuits en mai 2024
Réponse de Front Desk Supervisor le 20 mai 2024
Aloha Victoria, On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Supervisor le 20 mai 2024
Aloha Becky, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property on the beach, easy access to everything in Waikiki
Séjour de 5 nuits en mai 2024
Réponse de Front Desk Supervisor le 20 mai 2024
Aloha Melissa, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. Great to know how beautiful you found the property. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Satisfaisant

Gregory F

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The location was convenient. They have LG phones TV, which is not compatible to iPhone. We could not stream on the TV My flip flops were stolen out of my room. I will not be staying at the hotel again
Séjour de 9 nuits en mai 2024
Réponse de Front Desk Supervisor le 28 mai 2024
Aloha Gregory, We are glad to know you found our property to be convenient, there is always so much for our guests to do whether that be on property or within such a short walking distance. All smartphones are compatible with our Chromecast television functions, we are sorry if you were not able to pair your device to the television. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

8/10 Bien

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love that is right on the beach, I love morning brunch at Duke's, everyone at the hotel was friendly and helpful. I was disappointed with the lack of outside seating, to allow for sitting and looking at the ocean, also the pool was small and outdated (tiles missing from the bottom). not enough seating around the pool.
Séjour de 8 nuits en mai 2024
Réponse de Front Desk Supervisor le 20 mai 2024
Aloha Kenneth, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Uriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 16 mai 2024
Aloha Uriel, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Vania

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional service - ship ran very tight - will come back to THIS location - loved the breakfast and dinner buffet option!
Séjour de 3 nuits en février 2024
Réponse de Front Desk Supervisor le 15 mai 2024
Aloha Vania, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so pleased to know how exceptional you found the service to be!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Satisfaisant

JAMES

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very difficult review as lots of ‘love’ for this property on line however to be honest against the competition (Moana surfrider, princess, Sheraton and others) this one is feeling old and dated. Its got the absolute worst configuration for valet service on the beach strip giving a truly stressful experience both in and out, the rooms feel dark and dated, the lobby areas desperately need a major renovation compared to other locations. The Dukes resteraunt keeps this location on the map and delivers a great atmosphere but you don’t need to stay there to benefit from it. Sadly if we go back I will stay at one of the other properties for a better experience. Could not recommend.
Séjour de 12 nuits en avril 2024
Réponse de Front Desk Supervisor le 16 mai 2024
Aloha James, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. Please be advised we are in the middle of discussing property renovations to commence early within these next two years.With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was absolutely incredible!
Séjour de 5 nuits en avril 2024
Réponse de Front Desk Supervisor le 12 mai 2024
Aloha Laura, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's awesome to know that everything went well!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Satisfaisant

kenichi, niiza

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 12 mai 2024
Aloha Kenichi, We sincerely appreciate your time and consideration. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Front Desk Supervisor le 12 mai 2024
Aloha Michael, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Saundra

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was quick and professional. Elevators were very efficient. Great location and could walk everywhere. I would stay again.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 12 mai 2024
Aloha Saundra,On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. We are glad to know the staff was great with you. It also brings us so much joy to know that you loved the property's location so much! With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Satisfaisant

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Front Desk Supervisor le 12 mai 2024
Aloha Danielle, We sincerely appreciate your time and consideration. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

8/10 Bien

Edward, Kirkland

Voyage en couple
Les points forts : Propreté et personnel et service
The property needs renovation but it is in a great location. I found most of the staff super friendly, warm, and helpful. This is a lively hotel with music and things happening until about midnight. I really like the hotel, with my only complaint that there is the stench of weed in the hallways and balconies many times a day. I came for fresh sea air and plumeria, not weed.
Séjour de 14 nuits en avril 2024
Réponse de Front Desk Supervisor le 8 mai 2024
Aloha Edward, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are glad to know you enjoyed our staff! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

FUMI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
立地が良くて、スタッフがフレンドリーだった。
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 8 mai 2024
Aloha Fumi,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are glad to know that you found the location as well as the staff to be good. With that being said, have a great day and please join us once more in the near future as it would be our pleasure to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Robin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean Fun Great staff everywhere!
Séjour de 7 nuits en avril 2024
Réponse de Front Desk Supervisor le 6 mai 2024
Aloha Robin, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know you found the property to be clean as well as the staff to be great! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

Sonia, Carteret

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Area is in the prime location of Wakiki beach and downtown. Very convenient to stores and restaurants. Customer service lacks. Not very attentive to our needs. I mentioned I was there for my birthday and they did not care and didn't even acknowledge it during my stay not even with a balloon. Definitely not a 4 or 5 star hotel. We stayed there for 2 days prior to our cruise and our room was not turned over. They said it would have to be on request as it would have to be over 2 days or more! For the amount of money we paid this should have been automatically done on day one!! Definitely receommend to you checking out nearby hotels nearby. Some of higher quality and service.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Supervisor le 15 mai 2024
Aloha Sonia,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. We are glad to know how convenient our location was for you. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

10/10 Excellent

Allen G

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view, friendly staff, convenient location for shopping, live entertainment , nice pupu menu
Séjour de 5 nuits en avril 2024
Réponse de Front Desk Supervisor le 5 mai 2024
Aloha Allen G,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are so pleased to know that you enjoyed the level of service from our staff! With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Benjamin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It has all the amenities, at the center of Waikiki.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Supervisor le 5 mai 2024
Aloha Benjamin, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are very pleased to know that the property was conveniently located and provided all the amenities for you to in order to provide a great experience.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Bien

MIHO

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was so much good.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Supervisor le 5 mai 2024
Aloha Miho,Thank you for providing the OUTRIGGER Waikiki Beach Resort a great 4 out of 5 star rating. We sincerely appreciate your time and consideration. It's great to know you found everything to be very good.It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Jacob

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time at Waikiki, we enjoyed our stay. Nice and convenient for family vacation, great location, great food, shopping and activities nearby.
Séjour de 8 nuits en avril 2024
Réponse de Front Desk Supervisor le 5 mai 2024
Aloha Jacob, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's awesome to know that you found the location to be perfect. We are also honored to hear that we were your selected resort to celebrate such a grand and special occasion. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor