Extérieur

Avis sur Club Quarters Hotel Downtown, Houston

4 out of 5
Club Quarters Hotel Downtown, Houston
720 Fannin Street, Houston, TX

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 1900 avis sur 3871." "
Note des voyageurs de 8 (Bien), d’après 1021 avis sur 3871." "
Note des voyageurs de 6 (Satisfaisant), d’après 464 avis sur 3871." "
Note des voyageurs de 4 (Médiocre), d’après 259 avis sur 3871." "
Note des voyageurs de 2 (Horrible), d’après 227 avis sur 3871." "

8,4/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

2/10 Horrible

Frederique

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Très décevant pour le prix. Les chambres ne représentent pas ce que l’on voit sur les photos. Les chambres sont minuscules. Une odeur de marijuana a été présente dans notre chambre tout le long de notre séjour. Le personnel à l’accueil n’était pas sympathique, nous avions l’impression de le déranger. Aucun stationnement sur place, il y a cependant un service de valet et un stationnement à étages tout près. Le lobby est bien rénové, mais ça ne représente pas du tout les chambres qui sont très vieilles, en plus d’avoir du tapis et d’être très petites.
Réponse de DE le 10 mai 2024
Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Vos commentaires sont extrêmement importants pour nous, et nous prenons vos préoccupations très au sérieux.Nous sommes désolés que nos chambres n'aient pas été à la hauteur de ce que vous aviez vu sur les photos. Nous travaillons constamment pour améliorer nos installations et votre retour d'information sera pris en compte dans ce processus.Nous nous excusons également pour l'odeur de marijuana dans votre chambre. Nous avons des politiques strictes contre le tabagisme, et nous enquêterons sur cette question pour nous assurer que cela ne se reproduise pas à l'avenir.Quant à votre expérience avec notre personnel à l'accueil, nous sommes profondément désolés que vous ayez eu l'impression de les déranger. Cela ne reflète pas le niveau de service que nous nous efforçons d'offrir, et nous prendrons des mesures pour rectifier cela.Concernant le stationnement, nous regrettons que notre absence de stationnement sur place ait été un inconvénient pour vous. Nous apprécions vos commentaires sur le service de valet et le stationnement à étages à proximité, et nous chercherons des moyens d'améliorer cette situation pour nos clients.Nous espérons que malgré ces problèmes, vous envisagerez de nous donner une autre chance dans le futur. Nous ferons de notre mieux pour garantir que votre prochaine visite soit plus conforme à vos attentes.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Maysoon Miller le 9 mai 2023
Thank you for your feedback! I am glad we were able to provide you with a great experience and do hope we will have the pleasure of welcoming you back to Club Quarters in the very near future! Sincerely,

10/10 Excellent

Gautier

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Maysoon Miller le 10 déc. 2021
Thank you for your feedback! I am glad we were able to provide you with a great experience and do hope we will have the pleasure of welcoming you back to Club Quarters in the very near future! Sincerely,

8/10 Bien

Pierre, Trois Rivières

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Situé au coeur de la ville et près des transports en commun
Séjour de 2 nuits en mars 2020
Réponse de Maysoon le 16 mars 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
très bien située tout peut se faire à pied 50 minutes de l'aéroport en autobus
Séjour de 4 nuits en octobre 2019
Réponse de Maysoon le 1 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyage à houston
Bel hôtel, Accueil intéressant. À recommander
Séjour de 1 nuit en septembre 2019
Réponse de Maysoon le 9 sept. 2019
Thank you for staying us and for your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel très bien situé en plein centre-ville, à 15-20 minutes de marche du Minute Maid Park. Le restaurant de l'hôtel était malheureusement fermé pour rénovations.
Séjour de 3 nuits en août 2019
Réponse de Maysoon le 12 août 2019
Thank you for staying with us and for your review!

10/10 Excellent

Alisa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The newly remodeled Rusk house apt are perfect for families going to an Astros game! The restaurant exceeded expectations. It was so good we dined there for every meal!
Séjour de 2 nuits en mai 2024

8/10 Bien

Jasmine

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was nice but the king size bed was just two twin sized beds put together. The room was also very small. Everything else was very nice.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always a great experience.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Anurag

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was good stay
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Doug

Les points forts : Propreté et infrastructures et conditions de l’hébergement
If you’re looking for an overpriced bedroom this is your spot. Beautiful big lobby but retiring to a small bedroom at the lowest price point. Parking is diagonally across the street in a public garage. Or valet for triple the price, parked in the same lot. Not worth the money imo.
Séjour de 2 nuits en mai 2024

10/10 Excellent

david

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I really liked the friendly and helpful staff!
Séjour de 1 nuit en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for sharing your experience with us. We're incredibly grateful for your kind words, especially given the challenging circumstances you faced due to the Derecho storm.We are delighted to hear that we could provide a comfortable and welcoming refuge for you, your family, your friends, and your adorable Dachshund during such a trying time. It's wonderful to know that our friendly and helpful staff made a positive difference in your stay. Our team strives to offer exceptional service, and your feedback is truly appreciated.Despite the extensive storm damage in downtown Houston, it was our pleasure to ensure you had a safe and restful night. We will certainly share your appreciation with our staff.If you ever need assistance again or decide to visit us under more pleasant conditions, we would be honored to welcome you back.

8/10 Bien

Samantha Gaffney

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a okay and I liked it because there was a lot of things to do around it too and it was clean. But then They charged me for valet parking when I didn’t even have a car with me and I called to ask about it, they hung up the phone on me.
Séjour de 3 nuits en mai 2024
Réponse de DE le 26 mai 2024
Thank you for taking the time to share your feedback. We are glad to hear that you found the location convenient and enjoyed the cleanliness of our hotel. However, we deeply regret the issue you experienced with the valet parking charge and the lack of proper communication.Please accept our sincerest apologies for any inconvenience caused. This is not the level of service we strive to provide. We would like to investigate this matter further and ensure the incorrect charge is promptly refunded. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future.

2/10 Horrible

Breona

Voyage en couple
Les points forts : Propreté
Tv wasn’t working shower wasn’t getting hot
Séjour de 3 nuits en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for sharing your experience with us. We're incredibly grateful for your kind words about our friendly and helpful staff, especially given the challenging circumstances you faced due to the Derecho storm.We are delighted to hear that we could provide a comfortable and welcoming refuge for you, your family, your friends, and your adorable Dachshund during such a trying time. Our team strives to offer exceptional service, and your feedback is truly appreciated.However, I am sorry to hear about the issues with the TV and the shower not getting hot. We understand how important these amenities are, especially during a stressful time, and I apologize for any inconvenience this caused. Your comments will help us address these issues to ensure a more comfortable stay for all our guests in the future.If you ever need assistance again or decide to visit us under more pleasant conditions, we would be honored to welcome you back and provide a flawless experience

8/10 Bien

Elizabeth, Corpus Christi

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Although the property wasn't hard to find, the check-in process was weird, the room and bathroom were small and you could hear people's conversations out in the hall. Plus the bed was too soft. My husband was sinking into the mattress on one side. Other than that, not bad. But we'll choose a different hotel next time.
Séjour de 1 nuit en mai 2024
Réponse de DE le 22 mai 2024
Thank you for taking the time to share your experience with us. While I'm pleased to hear that you found our property easy to locate and enjoyed certain aspects of your stay, I'm sorry that other elements did not meet your expectations.I apologize for the unusual check-in process and any inconvenience it caused. Your feedback is valuable, and we will review our check-in procedures to improve the experience for future guests. I also regret that the room and bathroom size, noise levels, and bed comfort did not meet your needs. We understand how important these factors are to a comfortable stay and will address your concerns with our team.Although we may not have been able to provide the perfect stay for you this time, we appreciate your candid feedback. It helps us improve our services and facilities for all our guests. Should you decide to give us another chance in the future, we would welcome the opportunity to provide a better experience.Thank you once again for your review and for staying with us during such a challenging time.

10/10 Excellent

Adeline

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

6/10 Satisfaisant

Azarel

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 2 nuits en mai 2024
Réponse de DE le 22 mai 2024
Thank you for taking the time to provide feedback on your recent stay with us. We’re sorry to see that your experience was not up to your expectations, as reflected in your 3 out of 10 rating.We would greatly appreciate it if you could share more details about what did not meet your expectations. Your insights are essential for us to address any issues and improve our services. Please feel free to contact me directly at [your contact information] to discuss your stay further.We hope you will give us another opportunity to provide you with a better experience in the future.Thank you once again for your feedback.

10/10 Excellent

Jonathan M

Les points forts : Propreté et équipements
Great experience!
Séjour de 1 nuit en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

10/10 Excellent

Bethani Romaia

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

10/10 Excellent

Cheyenne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

10/10 Excellent

Natalie

Séjour de 1 nuit en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

10/10 Excellent

Mia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved the check in of this hotel!
Séjour de 2 nuits en mai 2024
Réponse de DE le 22 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us. Your kind words mean a lot to our team, and it’s incredibly rewarding to know that our efforts to provide exceptional service made your stay memorable.We strive to create a welcoming and comfortable environment for all our guests, and it’s great to hear that we succeeded during your visit. If there’s anything specific that stood out to you or anything we can do to make your next stay even better, please do let us know.We look forward to welcoming you back in the near future!

10/10 Excellent

Speedy

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de DE le 15 mai 2024
Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. Your perfect rating means a lot to us, and we're delighted that we could meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excellent

Marique

Les points forts : Équipements et infrastructures et conditions de l’hébergement
The rooms aren’t as clean as I expected.
Séjour de 1 nuit en mai 2024
Réponse de DE le 15 mai 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience during your stay. However, we're sorry to learn that the cleanliness of your room did not meet your expectations.Please accept our sincerest apologies for any inconvenience this may have caused. We strive to maintain the highest standards of cleanliness and will address this issue with our housekeeping team to ensure it doesn't happen again in the future.If there's anything else we can do to make it right or if you have any further feedback to share, please feel free to reach out to us. We value your input and hope to have the opportunity to welcome you back for a flawless stay.

4/10 Médiocre

maxine

Séjour de 1 nuit en mai 2024
Réponse de DE le 15 mai 2024
Thank you for sharing your feedback with us, although we're sorry to see that your recent experience fell short of your expectations. We strive to provide exceptional service and accommodations for all our guests, and it's disheartening to learn that we didn't meet your needs during your stay.If there were any specific issues or concerns that you encountered during your time with us that we can address, please don't hesitate to let us know. Your feedback is valuable to us, and we would appreciate the opportunity to make things right and improve upon your experience.We hope to have the chance to welcome you back in the future and provide you with the outstanding stay that you deserve.

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Valet buen servicio 👍
Séjour de 1 nuit en mai 2024
Réponse de DE le 15 mai 2024
Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. Your perfect rating means a lot to us, and we're delighted that we could meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

4/10 Médiocre

Lamanzer

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Tv didn’t work properly. Room was very small.
Séjour de 2 nuits en mai 2024
Réponse de DE le 15 mai 2024
Thank you for sharing your feedback with us, although we're sorry to see that your recent experience fell short of your expectations. We strive to provide exceptional service and accommodations for all our guests, and it's disheartening to learn that we didn't meet your needs during your stay.If there were any specific issues or concerns that you encountered during your time with us that we can address, please don't hesitate to let us know. Your feedback is valuable to us, and we would appreciate the opportunity to make things right and improve upon your experience.We hope to have the chance to welcome you back in the future and provide you with the outstanding stay that you deserve.

10/10 Excellent

Bryce

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de DE le 15 mai 2024
Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. Your perfect rating means a lot to us, and we're delighted that we could meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

8/10 Bien

Danielle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good stay
Séjour de 3 nuits en mai 2024
Réponse de DE le 15 mai 2024
Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. Your perfect rating means a lot to us, and we're delighted that we could meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excellent

Donald

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean, quiet, comfortable
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your stay clean, quiet, and comfortable. Providing a relaxing experience for our guests is always our goal, and we're glad we could meet your expectations.If you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future.

6/10 Satisfaisant

Vador

Voyage en groupe
Les points faibles : Équipements
Tv didn’t work and sheets was very dirty.
Séjour de 2 nuits en mai 2024
Réponse de DE le 12 mai 2024
Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take cleanliness and room amenities seriously, and we are sorry that we fell short of your expectations.Regarding the TV issue and dirty sheets, we have addressed these matters with our housekeeping and maintenance teams to ensure they are resolved promptly. Your feedback helps us improve our services, and we will take the necessary steps to prevent similar issues from occurring in the future.We value your business and hope to have the opportunity to provide you with a much better experience on your next visit.

6/10 Satisfaisant

Sunilkumar

So so not the greatest
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest review.

10/10 Excellent

Alvin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Close to restaurants
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for your review! We're delighted to hear that you found our hotel's location convenient, with easy access to restaurants. We strive to provide our guests with a comfortable stay and easy access to local amenities, so we're glad to know that you enjoyed your experience.If you have any suggestions or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Alonso

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was a splendid night here, love the location
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for your wonderful review! We're delighted to hear that you had a splendid night at our hotel and that you loved the location.If you have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back soon!

10/10 Excellent

Sonya

Great location close to Toyota
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for staying with us! Hope to see you again on your next visit.

6/10 Satisfaisant

Olivia

Voyage en couple
Honestly this hotel wasn’t that bad. It is just in a sketchy part of downtown, but hey that’s anywhere in the inner city of Houston. The place just had a weird ominous and dark vibe, real dungeon-y. It seemed *surface level* clean so that was alright enough for me. Place could use some updates but for the low price it wasn’t bad. It’s a good hotel if you want something cheap and in the city, nothing real crazy.
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that you found the hotel to be generally clean and suitable for your needs.We understand that the location may not be to everyone's liking, as downtown areas can have their challenges. However, we do our best to ensure the safety and security of our guests within the premises.Your comments about the ambiance and potential updates have been noted, and we'll take them into consideration as we strive to improve our facilities and provide a better experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If you have any further feedback or concerns, please don't hesitate to reach out.

8/10 Bien

Jessica

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I don’t think there are any great views unless you actually rent an apartment there. Otherwise, you’re stuck with a brick wall or an obstructed view. Parking is available in the garage across the street but be prepared to spend $26/night for it. Valet itself is $35. Staff was friendly. The inside is absolutely beautiful and clean. I noticed the carpets in the hallways upstairs seemed a bit old and starting to pull up. The TVs are very weird. Whenever I chose a channel, within two minutes, it would reset and go back to the Home Screen. Bed was super comfy. My only real gripe is that the walls are paper thin. I didn’t hear anyone in their rooms but definitely in the hallway. I would still return again.
Séjour de 1 nuit en mai 2024
Réponse de DE le 12 mai 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our staff friendly and the hotel's interior beautiful and clean. We're also glad you enjoyed the comfortable bed despite some of the challenges you encountered during your stay.We apologize for any inconvenience caused by the lack of great views and the issue with the TV channels resetting. Our team will look into addressing these concerns to ensure a better experience for our guests in the future.Regarding the parking situation, we understand your frustration with the fees. Unfortunately, parking costs in downtown areas can be high due to limited space and demand. However, we appreciate your understanding and hope that it didn't overshadow your overall experience.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please feel free to let us know.

8/10 Bien

Jenna, Newmarket

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Slightly confused about where to check-in, didn’t realize it was through a kiosk. Other than that, all good! Rooms are a bit dated and small, but clean. Lobby is very pretty! Good location and valet parking was great.
Séjour de 1 nuit en mai 2024
Réponse de DE le 10 mai 2024
Thank you for your feedback. We're glad to hear that overall you had a good experience with us.We apologize for any confusion regarding the check-in process. We understand that it can be unexpected to check in through a kiosk, and we will look into improving our signage or communication to make this clearer for our guests in the future.We're pleased to hear that you found the rooms clean, even though they were a bit dated and small. Your comments about the lobby are much appreciated.We're happy to know that you enjoyed our location and that valet parking met your needs.Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Francine

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
I was in town for my daughters graduation. My room was nice and clean. The rooms are cozy which was perfect for me
Séjour de 1 nuit en mai 2024
Réponse de DE le 10 mai 2024
Thank you for choosing to stay with us during your daughter's graduation. We're thrilled to hear that you found your room nice, clean, and cozy.We understand the importance of comfort during special occasions, and we're delighted that we could provide you with the perfect atmosphere for your stay.We hope you had a wonderful time celebrating your daughter's achievement, and we look forward to welcoming you back in the future!

10/10 Excellent

Kelsie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I visited from Austin TX. There is a choice between valet parking for or garage parking across the street. The garage is secure, well lite and clean. I will note it has tight turning corners for those that drive big trucks. The staff at the hotel were all friendly, helpful & generous.This hotel has an AMAZING hotel gym! It’s a mini Golds Gym! All the equipment for a full body cable/plate loaded workout! Smith machine, spin bikes, even an arc trainer! I was gobsmacked 😳 & bummed I didn’t bring my workout clothes. The hotel is in walking distance to many downtown restaurants & stores, and the Railway.
Séjour de 1 nuit en mai 2024
Réponse de DE le 9 mai 2024
Thank you for choosing to stay with us during your visit from Austin, TX. We appreciate your detailed feedback.We're glad to hear that you found our parking options convenient and secure, and we'll take note of your comments about the tight corners for larger vehicles.It's wonderful to know that you enjoyed our friendly and helpful staff, and we're thrilled that you loved our gym facilities! We aim to provide our guests with top-notch amenities, and we're sorry to hear you didn't have your workout clothes with you. Hopefully, next time you'll be able to take full advantage of it.We're also pleased that our central location allowed you to explore downtown restaurants, stores, and the Railway easily.We hope to welcome you back soon, and this time you'll be fully prepared to enjoy everything our hotel has to offer!

10/10 Excellent

Juan Jaime

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Limpia, confortable la relación precio calidad
Séjour de 1 nuit en mai 2024
Réponse de DE le 9 mai 2024
¡Nos alegra mucho saber que disfrutó de su estancia con nosotros y que encontró nuestras instalaciones limpias y cómodas! La relación calidad-precio es algo que valoramos mucho, y nos complace que haya quedado satisfecho/a con ella.Esperamos darle la bienvenida nuevamente en el futuro y brindarle otra experiencia excelente.

8/10 Bien

Nicole

Voyage d’affaires
Les points forts : Propreté
The lobby is beautiful. I also appreciated the gym, which I had all to myself. It is very close to most attractions downtown.
Séjour de 2 nuits en mai 2024
Réponse de DE le 9 mai 2024
Thank you for your kind words about our lobby and gym facilities. We're delighted to hear that you enjoyed them during your stay.We take pride in our hotel's central location, which allows our guests easy access to downtown attractions.We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Barbara

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de DE le 12 mai 2024
Thank you for taking the time to leave a review of your recent stay with us. We're glad to see that you rated your experience an 5 out of 5.We strive to provide all of our guests with exceptional service and a comfortable stay, so if there's anything specific you feel we could improve upon, please don't hesitate to let us know. Your feedback helps us to continually enhance our guest experience.We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Mariel

Séjour de 1 nuit en mai 2024

10/10 Excellent

Damice

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything is great, except for parking is a pain in the ass.
Séjour de 3 nuits en avril 2024
Réponse de Maysoon Miller le 6 mai 2024
Damice, Thank you for your feedback! I am glad we were able to provide you with a great experience and do hope we will have the pleasure of welcoming you back to Club Quarters in the very near future! Sincerely,

10/10 Excellent

Amul

Séjour de 2 nuits en mai 2024

10/10 Excellent

Tanesha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Maysoon Miler le 6 mai 2024
Thank you for your feedback! I am glad we were able to provide you with a great experience and do hope we will have the pleasure of welcoming you back to Club Quarters in the very near future! Sincerely,

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was as very easy to get to from the airport and it was within walking distance to Minute Maid stadium
Séjour de 1 nuit en mai 2024
Réponse de DE le 6 mai 2024
It's great to hear that you found our location convenient and close to Minute Maid Park! We appreciate you taking the time to highlight this positive aspect of your stay. Our aim is to provide both comfort and convenience for our guests, and we're delighted that our proximity to the airport and the stadium met your needs. Should you find yourself in our area again, we'd love to welcome you back for another enjoyable stay. Thank you for choosing us, and we hope to see you again soon!

10/10 Excellent

Gabriela

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved that it was pet friendly, staff was great, everything is walking distance. Had a great stay and will return if ever in Houston again!
Séjour de 3 nuits en avril 2024
Réponse de Maysoon Miler le 6 mai 2024
Hi Gabriela!Thank you for your feedback! I am glad we were able to provide you with a great experience.