6/10 Satisfaisant
Pat F.
27 sept. 2024
Les points faibles : Propreté
Complicated
The home has overgrown shrubs and landscaping.The door code provided did not work, but a new one was provided after approximately 20 minutes. the bedrooms and bathrooms are as described. The pool was not operational for the first few days of our stay. You could swim in the pool but it was full of leaves and you could tell the water was not circulating. The area that would be considered a âhot tubâ was not functional unless the pool pump was running. Also there was no pool heater so the hot tub area could not be heated past the temperature of the main pool or outside temperature. There is a significant bug issue in the home. Specifically the bathroom. During our stay we dealt with slugs (40-50) during our week stay. We contacted the management company and get no real relief from them. It took multiple days for them to send anyone out to look at the issue. The first and second attempt was with their maintenance members who accomplished nothing. The bugs continued. On day 6 they sent an exterminator, which we had asked for since day 2. This solved nothing as well. We provided pictures each time we discovered more bugs, both slugs and cockroaches. Lastly the home has a musty smell that followed us home. Requiring even clean clothes to be washed.
Pat F.
Séjour de 7 nuits en septembre 2024