Hôtel près de Howard Lake Park, Forest Lake, Forest Lake

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« My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

« Dated property; it’s time for a refresh including breakfast overhaul. »

« Merveilleux »

« Rooms were very clean and beds were comfortable. The breakfast was standard for best western. The pools and dining areas were great. Nice location in White Bear Lake for easy access to downtown and the lake walk. »

« Coffee was horrible, one day no coffee at 7:45am, eggs were cold, staff was rude. Tiles in bathroom were loose. Old building not well maintained. We have to go to Chisago a couple more times and will definitely get hotel closer to MinneapolisWould rather drive 45 minutes than stay there again. »

« Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it. »

« Only rated ok bc had our dog with us and it’s possible that they just let the room go bc it is marked for pets. The room smells of cat urine, lots of stains on lower bed. We travel with our dogs and have only 1 or 2 places worse than this room. Even lamps were crooked and really stained. Bathroom was fine. Really needs needs better cleaning treatments, new bedding, fix the lamps. Really no reason for a pet room to smell or look like this »