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Avis sur Apple Tree Inn and Suites

2.5 out of 5
Apple Tree Inn and Suites
201 N 8th Street, Independence, KS

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 150 avis sur 426." "
Note des voyageurs de 8 (Bien), d’après 112 avis sur 426." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 426." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 426." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 426." "

7,8/10

Propreté

8,0/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and affordable
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Tim, manhattan

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Getting very old
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Richard

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Sam Patel le 24 avr. 2024
Thank you your feedback. We appreciate your business. We apologies for any inconvenience. We hope to see you again.

10/10 Excellent

Tito

Séjour de 3 nuits en avril 2024

10/10 Excellent

Tito

Les points forts : Propreté et équipements
Great place friendly staff
Séjour de 3 nuits en mars 2024
Réponse de Sam Patel le 16 avr. 2024
Thank you for your five star review and for choosing Appletree Inn .We greatly appreciate your business. It makes our day hearing about how much our customers love Appletree inn and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in near future.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the indoor pool and hot tubs (2). Very nice staff and very clean hotel.
Séjour de 1 nuit en avril 2024
Réponse de Sam Patel le 18 avr. 2024
Hello Stephen, Thank you for your five star review. We greatly appreciate your business. We're so happy that you enjoyed our pool and hot tubs. We'll pass your feedback to our staff. we look forward to seeing you again in near future

10/10 Excellent

Aspen, Rocky Mount

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed for most of a week while working. It was safe, easy access, Scooters around the corner, fast food a block or two in two directions but it was in the town itself so the atmosphere was not commercial. The pool at hot tubs were nice. Lots of room in the room, fridge, microwave, desk, recliner, TV. What else could a person want? Friendly staff. I brought my own food and drink so I can’t say one way or the other on breakfast. But, it’s a great place to base out of if working in the area.
Séjour de 5 nuits en mars 2024
Réponse de Sam Patel le 11 avr. 2024
Hello Dear Guest,We really appreciate you taking time to leave us a fantastic review. Your review made our day. We've passed your comments to our team so they can enjoy the good vibes too. We love that you enjoyed our lovely hot tubs. Thank you so much for staying with us. we look forward to see you again.

10/10 Excellent

Recinda R.

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly smiling staff when we arrived for our check-in. Room sas extremely spacious and exactly as pictured. We chose to stay in the executive suite with jetted tub!!! Definitely worth staying in. Plus was that it was walking distance for many options for food and entertainment!!! And they are pet friendly!! You furry best friend can stay for a fee!!!
Séjour de 1 nuit en avril 2024
Réponse de Sam Patel le 7 avr. 2024
Thank you for your five star review. We greatly appreciate your business. We're glad that you enjoyed our executive suite room. We look forward to seeing you again in near future.

10/10 Excellent

Martin, Golden

Séjour de 1 nuit en mars 2024
Réponse de Sam Patel le 24 avr. 2024
Hello Ms. Martin,Thank you so much! Your dedication to leaving us a 5-star rating warms our hearts, and we greatly appreciate you taking the time and effort to do so. once again thank you very much and we look forward to seeing you again soon.

8/10 Bien

David

Séjour de 2 nuits en mars 2024
Réponse de Sam Patel le 18 avr. 2024
Hello Mr. David,Thank you for taking a time to leave us a review. We appreciate your business. We look forward to seeing you soon.

8/10 Bien

Kendra

Voyage d’affaires
Les points forts : Propreté et personnel et service
The bathroom is very small but clean with newer showerhead. Water pressure was great and good room for shampoo and such. The parking area is cramped and small but its limited by location and there is street parking. Its older but clean. A bit noisy but that was over by 9pm.
Séjour de 1 nuit en mars 2024
Réponse de Sam Patel le 24 avr. 2024
Hello Ms. Kendra,Thank you for taking the time to leave us a review.We're glad you enjoyed your experience and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration.

2/10 Horrible

Tito

Les points forts : Personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Sam Patel le 24 avr. 2024
Thank you for your review. We appreciate your business. We're sorry for any inconvenience.

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 3 nuits en février 2024
Réponse de Sam Patel le 24 avr. 2024
Thank you for your review. We appreciate your business.

8/10 Bien

Gabriel, Trenton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The indoor pool and free breakfast
Séjour de 3 nuits en février 2024

4/10 Médiocre

Doyle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wish I would have stayed elsewhere
The TV in the bedroom didn't work, I killed 2 cockroaches, the deadbolt couldn't be used and the door latch was held in by 2 screws that were barely anchored into the wood. The sheets were stained and I was honestly scared to use the shower as soft as the tub was to stand in. When I asked for help using the heater in our room the front desk guy was really short and didn't show me how to use it just turned it on, pushed some buttons and said there it's on now. The front lobby smelled like marijuana and the only half way decent thing about the place was the hot tub...it is definitely not the place I remember from 20 years ago and I will not be staying there ever again.
Séjour de 2 nuits en février 2024

10/10 Excellent

Tito

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The swimming pool was unique great staff!!
Séjour de 3 nuits en février 2024
Réponse de Sam Patel le 25 mars 2024
Thank you so much for taking the time to leave us a 5 star rating . We're so glad to hear that you were satisfied with our swimming pool. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 Excellent

Katie

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was nice. Conveniently located and within walking distance of several amenities. The room could have been cleaner as there were hairs all over the bathroom and it didnt seem like anything had been wiped down in a while but over all very please with the room for the price. Would likely stay again
Séjour de 1 nuit en février 2024
Réponse de Sam Patel le 4 févr. 2024
Thank you for choosing AppleTree Inn and for sharing your feedback. We're glad you enjoyed our convenient location and found value in your stay. We apologize for any cleanliness oversights and have addressed this with our team. We look forward to the opportunity to welcome you back for an even more enjoyable experience.

2/10 Horrible

Jadper

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived it took at least 30mins to be seen by someone to get our room. Then walking to the room all you could smell was meth, it was terrible, the room was still dirty when we got there, their was Beer bottles under all of things, their was bugs in the Drawers of the Dresser and the fridge.
Séjour de 1 nuit en janvier 2024
Réponse de Sam Patel le 4 févr. 2024
We appreciate you bringing your concerns to our attention regarding your recent stay at Apple Tree Inn. We sincerely apologize for the delay in check-in and the cleanliness issues you encountered in your room. Your feedback is invaluable, and we are taking immediate steps to address these issues to provide a more seamless and enjoyable experience for our guests. We understand the importance of a comfortable stay and regret that we fell short during your visit. Please consider this an isolated incident, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Médiocre

Forrest

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et équipements
cleaning staff did not clean one day. did not replace toliet paper. leak in bathroom.
Séjour de 5 nuits en janvier 2024

8/10 Bien

Mark

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well stay again clean quiet comfortable
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Andrea

Séjour de 1 nuit en janvier 2024

8/10 Bien

Taressa

Voyage en couple
Les points forts : Propreté et équipements
The staff was extremely nice and helpful. Enjoyed staying
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

kathleen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PLACE NEEDS A DEEP CLEANING AND UPDATE! STAYED THERE BEFORE BUT WAS VERY DISAPPOINTED IN THE CONDITION, DIRTY, DRIPPING FAUCETS. PLACE HAS REALLY GONE DOWN HILL!!!!! WILL NOT BE GOING BACK THERE. SOMEONE NEEDS TO GO IN AND LOOK AT IT!!!! WAS THERE WITH 10 FAMILY MEMBERS AND WAS SO EMBARRASSED ABOUT THIS PLACE!!!
Séjour de 1 nuit en janvier 2024
Réponse de Sam Patel le 4 févr. 2024
Thank you for sharing your concerns about your recent stay at Apple Tree Inn. We sincerely apologize for the disappointment you experienced with the cleanliness and condition of the facilities. Please be assured that we take your feedback seriously, and our team is actively addressing these issues to ensure a higher standard moving forward. We understand your disappointment and sincerely hope to have the opportunity to regain your trust during your future visits.

10/10 Excellent

ericka

Séjour de 1 nuit en décembre 2023

8/10 Bien

Anna

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best place to stay in Independence, and especially enjoy the jacuzzi and pool
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Melissa

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Lynne

The front desk staff were very nice and helpful. The hotel itself is in desperate need of cleaning and updating.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Robert

Séjour de 4 nuits en novembre 2023

10/10 Excellent

Rachelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was great
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Ryan

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is your average small town, inexpensive, independent hotel. Sheets were clean, toilet wasn’t. Overall felt like a safe property that just needs to hire a new housekeeper. With that said, I would stay again.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Eden

Voyage en famille
The property was clean, nice pool area. Only complaint is the beds and tv were a little small.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Shane

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great little hometown run hotel! It's not a resort, but nicely kept, good responcive service, good hot breakfast and wonderful location - 2 blocks from downtown. Well worth the cost and I'll be sure to rebook and stay here again on future overnights to Independence!!!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Renee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Will use it again.
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 19 nov. 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Appletree Inn. we look forward to seeing you again. once again thank you very much for your feedback. we greatly appreciate your business.

10/10 Excellent

Douglas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable
My stay at the Inn was terrific! The staff there are very kind and helpful plus the bed was so comfortable that it was hard to get up in the morning.
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 19 nov. 2023
Dear Douglas,Thank you for the great review! We are constantly striving to offer the best guest experience . We're grateful you chose our hotel for your stay. We're glad to have you as our customer and to see that you're enjoyed our hotel. we greatly appreciate your business and thank you so much for your amazing feedback. we look forward to welcome you back in near future.

8/10 Bien

Angela, Las Cruces

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean, quiet & well maintained
Séjour de 3 nuits en novembre 2023
Réponse de Sam Patel le 19 nov. 2023
Dear Angela,Thank you so much for your amazing rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Hassie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great as always
Nice pool. Nice hot tubs. Kids loved the breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 15 nov. 2023
Hello Ms. Hassie, Thank you for your glowing review! We're delighted to hear that you had such a positive experience at our hotel and that our hotel exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. We greatly appreciate your business. we look forward to seeing you again. Once again thank you for choosing us.

6/10 Satisfaisant

Anita

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Room needed aired. Two of the towels had visible stains on them
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 15 nov. 2023
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.Thank you again for your feedback, and we look forward to seeing you again.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 15 nov. 2023
Hello Mr. Jason, thanks a lot for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our hotel. It made our day! Thanks again for being such a great customer.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Sam Patel le 4 nov. 2023
Hello Mr. Jason, Thank you for taking the time to leave a great review. Your feedback is greatly appreciated. We put a lot of effort into making our service enjoyable as possible, so we are thrilled to hear that you enjoyed it. We look forward to welcome you again.

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean quiet place
Séjour de 1 nuit en octobre 2023
Réponse de Sam Patel le 4 nov. 2023
Dear Joseph,Thank you very much for your fantastic review. We greatly appreciate your business. We're so happy to hear that our hotel is clean and quite place to stay. We're waiting to welcome you again. Ones again thanks a lot for your lovely feedback.

10/10 Excellent

Samantha

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay for my daughters bday.
Séjour de 1 nuit en octobre 2023
Réponse de Sam Patel le 15 oct. 2023
Hello Ms. Samantha,Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our hotel. We’re so happy you enjoyed at Appletree Inn. We Look forward to seeing you again soon.

4/10 Médiocre

Russell

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Not so hot
We paid to have the jet tub in our suite. The tub didn’t work. The faucet all’s dripped. That drove us crazy. The shower also dripped, and the door would not close. Overall, not a bad room but paying more to not get that and other things not working is “Not so hot”
Séjour de 2 nuits en octobre 2023
Réponse de Sam Patel le 14 oct. 2023
Hello Mr. Russell, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope you 'll give us another chance to serve you betterThank you

10/10 Excellent

Clarke

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice location Very nice staff
Séjour de 3 nuits en octobre 2023
Réponse de Sam Patel le 5 oct. 2023
Dear Clarke, Thank you so much for your recent stay at Appletree In. We greatly appreciate your business. We sincerely hope you enjoyed your stay. If there is anything that you feel like we overlook then please let us know. We look forward to welcome you again next week. Once again thank you very much for your great feedback

6/10 Satisfaisant

Devyn

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 2 oct. 2023
Thank you for your review. We appreciate your business.

8/10 Bien

Virginia G

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
One of the hot tubs was not working, it was heated but wouldn't bubble. Some of the outside doors could be accessed without using the key card. The biggest disappointment was the breakfast bar, choices were limited and there was no sausage or bacon.
Séjour de 2 nuits en septembre 2023
Réponse de Sam Patel le 2 oct. 2023
Thank you for your feedback. We greatly appreciate your business. We're sorry for the inconvenience. hope to see you again.

10/10 Excellent

Clarke

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, very beautiful. Walking distance from everything you'll need.
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 30 sept. 2023
Hello Ms. Clarke, thank you for taking the time to tell us about your experience at Appletree Inn. It is always a pleasure to receive positive feedback. we are pleased that you found our hotel satisfactory during your stay. Here at Appletree Inn we continuously strive to exceed your expectations. Thank you once again for sharing your experience, and we look forward to seeing you again.

8/10 Bien

Janet

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 20 sept. 2023
Thank you so much for your feedback. We greatly appreciate your business! We look forward to seeing you again.

2/10 Horrible

Diane

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I loved the caring concern of when we were arriving. Crystal called to check and make sure we were ok. The property needs a lot of refurbishing!! Beginning with removing the roaches!! The quality of cleaning is lacking also. We were given a room with dead baby roaches and a cricket on the bathroom floor. As I went in to use the toilet, a full grown adult roach came running out of the molding!! We changed rooms to a different hallway, and this room was used and not cleaned! poop in toilet, pop spill in sink, sticky stuff on night stand! I was ready to leave the hotel when I was given one more room which I was told was an "upgrade" room. She was right, It was clean and appeared to be bug free! I will not ever stay in this hotel again, nor will I recommend it to any one!!
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 20 sept. 2023
Thank your for your feedback. We apologies for the inconvenience. Our maintenance has checked the room thoroughly after you were moved to a different room , they did not find anything that you mentioned above. you had requested to move to a different hallway since you were not happy for any other reasons. thank for staying with us.

10/10 Excellent

deanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a great find. Easy access parking, safe, and clean. The indoor pool area looked awesome! Breakfast was great with several options. Staff were all wonderful!
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 20 sept. 2023
Hello Ms. Deanna, Thank you for your wonderful review. We greatly appreciate your business. we'll share this comments with our staff. We look forward to seeing again.

8/10 Bien

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value!
We enjoyed our stay at the Apple Tree. Staff was friendly and accomodating. Room was fine. Had a couple broken items in need of repair but nothing a good handyman couldn't fix. Pool area was very nice and good breakfast offerings. Good value for money spent. We would stay again.
Séjour de 1 nuit en septembre 2023
Réponse de Sam Patel le 17 sept. 2023
Hello Ms. Kim, thank you for your feedback. We greatly appreciate your detail breakdown of each. It's good you took time in detailing the stuff. we will look at each item and fix it all over the motel. Thank you so much for staying with us every time you're in town. We hope to you again.