Städtereisen Innahuraa

My stay had many positive aspects, but unfortunately also one very troubling incident. The service from Anju and Abishek at the restaurants was exceptional—professional, kind, and always attentive. Anju, especially, truly stood out with her warmth and dedication. If I could rate the staff alone, they would absolutely deserve five stars. The issue occurred at reception upon our arrival. We were charged an amount for the domestic flight, transfers, and taxes that did not match the expected total based on the official exchange rate of that day. We paid in cash and, unlike all other payments during our stay, we were not given any receipt. We only realized the inconsistency once back home. This lack of transparency was extremely disappointing and left us with a very negative impression, especially considering how well everything else at the resort is managed. Aside from this, the resort itself is beautiful and well maintained: clean facilities, a beach that is cared for daily, excellent water villas, clear water, and varied, high-quality food. The majority of the staff was friendly and professional. Would I return? I’m not sure. The resort has many strengths, but this incident at reception affected our overall experience. The five stars I give are exclusively for Anju, Abishek, and the staff members who clearly work with honesty and dedication.

Eine wunderschöne Insel mit kurzer Transferzeit. Super schöne Beach Villen mit Pool, Strand top, Riff top - alles wärmstens zu empfehlen!

We had a wonderful stay at Sun Siyam Iru Veli. Everything was very clean and well organized, and the views from our sunset villa were absolutely breathtaking. Watching the sunset from the villa every evening was unforgettable. A special thank you to Naazish, who took care of us during our stay. He fulfilled all our wishes, was always available, and made sure we were comfortable at all times. The housekeeping staff was also amazing - the room was cleaned twice a day and everyone was incredibly kind. The only negative point was the all-inclusive package. Almost all promotional photos show seafood and seafood dishes, but none of that was actually included and had to be paid extra. The only fish included during lunch and dinner was usually one basic type of fish prepared in different ways. We even complained during our stay because it honestly feels misleading and unfair to guests. We asked them if they would expect to eat mainly chicken and beef when going to a tropical island resort by the ocean, and even they agreed the answer was no. They only offered small gestures to calm the situation, which we declined, because we believe changes should apply equally to all guests. At the very least, the hotel should clearly state in the all-inclusive description exactly what is and isn’t included, so guests do not expect seafood to be part of the package because of the marketing photos.

Die Overwater Villen sind wunderschön 🤩 Alles perfekt super Resort ❤️