Hôtel près de Institut des sciences de Cranbrook, Détroit, Détroit

« manque de café les 2 derniers jours. petit déjeuner non inclus. pas de service aux chambres régulier »

« . »

« Hotel was very nice we will be back in future »

« Very nice property. »

« Location 8j19sF34b »

« We didn’t receive any services for our 4 day stay. We had to search out the cleaning crew for fresh towels, and room essentials. When I called to ask why our room hadn’t been cleaned they said they were short staffed. We were out of our room plenty of hours for them to do a quick clean. The garbage was never emptied we had to bag it up and set it outside our room. The last straw was we had been out for several hours and came back to our still unclean room. We laid down to rest when an employee...

« Pas propre »

« the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure...

« Our experience was pretty good with the hotel and accommodations. The room itself was fine and spacious enough, although we did not like the moving door to the bathroom. Our lower review results from the incident we faced when we returned to our room to see that our door was open, even after we had made sure we had closed it. From then on, we did not feel totally safe in the accommodations. »

« Room is ok,all needed things inside and clean However this is quite noisy sleeping on the road side,bad insulation Breakfast ok but not a lot if you want hot things »

« Nous avons été "balancé" dans l'hôtel d'en face soit disant pour un problème de chambre alors qu'ils ont fait un surbooking, sans aucune indemnité et ils osent répondre à Expedia que nous ne nous sommes pas présenté !!! heureusement j'ai le voucher de leur part pour aller dans l'hôtel d'en face qui n'ai pas du tout au même standing (mais tout de même avec un personnel plus agréable) ! Etablissement à fuir et qui se fou totalement de ses clients et osent répondre n'importe quoi !!!!! »

« Everything was great! »