3 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Islander Resort

4 out of 5
Islander Resort
82100 Overseas Highway, Islamorada, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 670 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 203 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1004." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Loic

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Idéal en famille.
Réponse de Stuart le 4 août 2023
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback, and look forward to welcoming you back again.Best regards,Stuart.

8/10 Bien

Serge

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2022
Réponse de Stuart le 5 janv. 2023
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back in the future. Best regards,Stuart

10/10 Excellent

Raymond

Séjour de 1 nuit en novembre 2022
Réponse de Stuart le 2 déc. 2022
Raymond,Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back doon.Best regards,Stuart.

10/10 Excellent

tammi, Indianapolis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My only drawback was the kids after midnight jumping off the fountain into the pool. It just seemed like there was less security.
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 26 mai 2024
Thank you for taking the time to let us know about your recent visit. We will certainly be looking further into the incident mentioned, thank you for bringing it to our attention. We do hope to welcome you back soon.Best regards,Stuart.

10/10 Excellent

tammi, Indianapolis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Stuart le 25 mai 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

lynda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was amazing! We loved our stay. The only concern is that the pools need work. Lots of small tiles missing.
Séjour de 5 nuits en mai 2024
Réponse de Stuart le 20 mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your feedback and will look into the issue mentioned. Best regards,Stuart.

4/10 Médiocre

Mayra

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Staff was very nice, manager in charge extremely rude. Never again!
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 17 mai 2024
Hello Mrs. Cardoza, We apologize that everything did not go as well as we had hoped during your stay. We appreciate your feedback, and hope to learn from our past performance so as to not repeat it. We would very much like to discuss further if you would like to.Best regards,Stuart.

10/10 Excellent

Corey

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
We had a lovely stay at the resort. Staff were pleasant and friendly. The rooms were clean and nicely decorated. The two pool areas were beautiful along with the beach area. Our family had fun riding the bikes every day. We even got to witness a sea turtle release on the premises. The only draw back for me was the matter of lots of smoking. We had a non smoking room but the people next to us smoked on the patio outside causing our patio area to become engulfed with smoke as well as our room whenever we opened the door. People also smoked at the pool area and the outdoor bar/restaurant area. I understand these are all outdoor areas however if you are a non smoker it really is unpleasant to endure smoke while you are eating or relaxing.
Séjour de 5 nuits en mai 2024
Réponse de Stuart le 17 mai 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and will review policies mentioned. We look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Joel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful remodel on the property
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 17 mai 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

6/10 Satisfaisant

Magdy

Les points forts : Personnel et service
Séjour de 6 nuits en avril 2024
Réponse de Stuart le 13 mai 2024
Thank you for providing us with your feedback. We appreciate it, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Malinda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We hebben een fantastisch verblijf gehad. Hadden een kamer met terras en zeezicht. We hebben bij foodtruck, Tides en Elements restaurant gegeten. Allen heel goed. Het gevoel dat je op een tropisch eiland bent is geweldig. We Will zeker terugkomen!
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 11 mai 2024
Thank you for taking the time to let us know about your recent stay. We appreciate you sharing your feedback with us, and we look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Irma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautifully appointed room and patio. Our family loves this resort.
Séjour de 1 nuit en avril 2024
Réponse de Stuart le 6 mai 2024
Thank you for your kind words, we appreciate your feedback very much. We look forward to welcoming you back soon!Best regards,Stuart.

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Équipements
Staff all very friendly and accommodating. Room is spacious and comfortable. Love the outdoors patio area.
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 4 mai 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback very much, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Stuart le 5 mai 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

kelly, sewell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic great size room lovely patio
Séjour de 3 nuits en avril 2024
Réponse de Stuart le 3 mai 2024
Thank you for taking the time to let us know about your recent visit. We are thrilled you had a great time and look forward to welcoming you back soon.Best regards,Stuart.

6/10 Satisfaisant

Susan G

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
breakfast food was excellent-service was bad. Property looks run down, beach area not great. staff not friendly.
Séjour de 3 nuits en février 2024
Réponse de Stuart le 3 mai 2024
Thank you for taking the time to let us know about your recent stay. Your feedback is important to us and will be shared with the appropriate departments. We appreciate your business, and look forward to welcoming you back soon. Best regards,Stuart.

6/10 Satisfaisant

John

Voyage en famille
The property has construction ongoing. Not sure if related but there were periods where we had no water, which was addressed quickly. The next morning we still had water, but no hot water. Most times, the toilet needed a double flush. Need to get the plumbing issues corrected on an interesting resort. The food at the bar and Elements was excellent.
Séjour de 2 nuits en avril 2024
Réponse de Stuart le 3 mai 2024
Thank you for taking the time to let us know about your recent stay. Your feedback is important to us and will be shared with the appropriate departments. We appreciate your business, and look forward to welcoming you back soon. Best regards,Stuart.

8/10 Bien

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accommodation was lovely. The grounds are nicely manicured. The only negative was lack of dining options. It would be a big improvement to the property.
Séjour de 3 nuits en avril 2024
Réponse de Stuart le 3 mai 2024
Thank you for taking the time to let us know about your recent stay. Your feedback is important to us and will be shared with the appropriate departments. We appreciate your business, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful room. Quiet, relaxing property.
Séjour de 3 nuits en avril 2024
Réponse de Stuart le 30 avr. 2024
Thank you for taking the time to let us know about your recent visit. We are thrilled you enjoyed yourself while staying with is, and we look forward to welcoming you back soon.Best regards,Stuart.

6/10 Satisfaisant

Iris

Voyage en famille
Les points forts : Propreté et équipements
They charged my parents for a kayak that they never rented and other fees. 😡
Séjour de 2 nuits en avril 2024
Réponse de Stuart le 26 avr. 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and would like to better understand your concerns. Please reach out at your convenience and we would be happy to discuss further.Best regards,Stuart.

10/10 Excellent

rosa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
we love the instalations
Séjour de 1 nuit en décembre 2023
Réponse de Stuart le 19 avr. 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Hal

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Large beach and friendly staff. Amenities are great.
Séjour de 2 nuits en avril 2024
Réponse de Stuart le 18 avr. 2024
Thank you for taking the time to share your feedback with us. We appreciate it very much, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would highly recommend the Islander to anyone traveling to Islamorada. Our entire experience was amazing. We will definitely be back!
Séjour de 4 nuits en avril 2024
Réponse de Stuart le 18 avr. 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was Nice
Séjour de 1 nuit en avril 2024
Réponse de Stuart le 14 avr. 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and would like to know how we could do better, if you wouldn't mind sharing.Best regards,Stuart.

8/10 Bien

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We didn’t use the shuttle, but great that they have one available. Pool area is beautiful, please keep those towels stocked! Many times there were none available. Room was very spacious. Great private patio.
Séjour de 2 nuits en avril 2024
Réponse de Stuart le 12 avr. 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and will share it with the appropriate departments so we can learn and improve from them.Best regards,Stuart.

10/10 Excellent

Carisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely resort!
Séjour de 1 nuit en avril 2024
Réponse de Stuart le 7 avr. 2024
Thank you for taking the time to share your review with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Stuart le 12 avr. 2024
Thank you for your feedback, it is very much appreciated.Best regards,Stuart.

2/10 Horrible

Arsiak

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I never write reviews we had two one bedroom suites. We left a day early. Our room didn’t get cleaned and we had to keep asking for them to come clean it. The pack and play provided was broken and just left in the room. When we were ready to put my toddler to sleep. We had to call and have them bring a new one. The management came. I called several times for them to come clean out room and that was never done. The photos on the website and the actually room do not match up. The rooms look beautiful on the site. The management were not accommodating at all. Didn’t even call back after I called them several times
Séjour de 2 nuits en mars 2024
Réponse de Stuart le 3 avr. 2024
Thank you for taking the time to let us know about your recent stay. We apologize that everything did not go as you would have liked. We appreciate your feedback and will use it to improve on our operation moving forward,Best regards,Stuart.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shuttle service is great when they get the message from the front desk, every time we requested it with the same front desk person for a specific time, we had to call back up after waiting for 10 minutes and were told “oh I will call them now” so we were repeatedly 15 - 20 minutes late for our dinner reservations, not helpful when the restaurants release your table after 15 minutes. Shame, cause everything else was superb
Séjour de 2 nuits en mars 2024
Réponse de Stuart le 2 avr. 2024
Thank you for taking the time to let us know about your recent stay. We apologize that not everything was up to expectation. We will share your comments in order to learn from them and improve our offerings going forward.Best regards,Stuart.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Stuart le 2 avr. 2024
Thank you for letting us know about your recent stay. We appreciate your feedback very much.Best regards,Stuart.

8/10 Bien

Tom

Les points forts : Propreté
Rooms smaller than showcased, and bathroom very small.
Séjour de 1 nuit en mars 2024
Réponse de Stuart le 29 mars 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Megan C

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful! Will definitely come back.
Séjour de 5 nuits en mars 2024
Réponse de Stuart le 25 mars 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and loo forward to hosting you again soon.Best regards,Stuart.

8/10 Bien

ERIC

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
great ocean view and clean hotel
Séjour de 1 nuit en mars 2024
Réponse de Stuart le 19 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Stuart le 16 mars 2024
Thank you for providing us with your feedback. It is essential to our understanding of guest expectations and what we can do to improve our offerings. Best regards,Stuart.

8/10 Bien

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the area and the room was nice.
Séjour de 1 nuit en mars 2024
Réponse de Stuart le 16 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Stuart le 16 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I could have stayed at the Islander Resort forever. The room was absolutely beautiful! The patio had an ocean view with lovely flowers, plants and palm trees surrounding. It was quiet, the pools were refreshing, and the food at Tides Bar and Grill was delicious.
Séjour de 3 nuits en mars 2024
Réponse de Stuart le 12 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback very much and are thrilled you enjoyed yourself while here. We will share your comments with the team, and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in newly renovated rooms on south side. Very nice accommodations. Small bathroom but room was so nice along with outside area. Parking right outside room was a plus and walking distance to many great restaurants.
Séjour de 5 nuits en mars 2024
Réponse de Stuart le 12 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback very much and are thrilled you enjoyed yourself while here. We will share your comments with the team, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Harold, Portage

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mars 2024
Réponse de Stuart le 16 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property. Lots of leisure options. Beautiful beach. Room was exceptionally
Séjour de 2 nuits en mars 2024
Réponse de Stuart le 11 mars 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

Rick

Séjour de 2 nuits en mars 2024
Réponse de Stuart le 2 avr. 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

2/10 Horrible

Arsiak

Séjour de 3 nuits en mars 2024
Réponse de Stuart le 2 avr. 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback. It seems we did not meet your expectations. We do hope you know this is not our goal, and was wondering if you could provide any additional information so we know where we fell short. Best regards,Stuart.

8/10 Bien

MARIA, MIAMI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Stuart le 8 mars 2024
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 Excellent

william

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast restaurant (Elements) seemed out of the way, and was an afterthought.
Séjour de 5 nuits en mars 2024
Réponse de Stuart le 8 mars 2024
Thank you for taking the time to let us know about your recent stay. We appreciate the feed back, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Mary Lou

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We selected the Islander Resort because of the advertised white sandy beach and ocean view brand new suites. The resort met our every expectation and we enjoyed the beautiful grounds, our breezy well appointed room and patio. The Tides restaurant offered exceptionally delicious fare. Do not leave without trying the Ahi Tuna Nachos! Tides has a West Indies vibe. Breakfast al fresco at the Elements was super beautiful! Staff is over the top friendly and accommodating in every way. We highly recommend!
Séjour de 3 nuits en février 2024
Réponse de Stuart le 2 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate all feedback and are thrilled you enjoyed yourself while on property. We hope to see you again soon!Best regards,Stuart.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We found the resort to be clean, tucked away among palm trees, with a really nice beach and pool area. The service was good, often with a smile. There were plenty of activities at the resort, and food/drink options at the beach/pool. We’d like to go back.
Séjour de 8 nuits en février 2024
Réponse de Stuart le 2 mars 2024
Thank you for taking the time to let us know about your recent visit. We appreciate all feedback and are thrilled you enjoyed yourself while on property. We hope to see you again soon!Best regards,Stuart.

10/10 Excellent

Mason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 5 nuits en février 2024
Réponse de Stuart le 28 févr. 2024
Thank you for taking the time to let us know about your recent visit. We value your feedback very much. We are thrilled you enjoyed your time with us and look forward to welcoming you back soon.Best regards,Stuart.

8/10 Bien

anne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Stuart le 27 févr. 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great find . Excellent in every way .
Séjour de 7 nuits en février 2024
Réponse de Stuart le 26 févr. 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 Excellent

Roger Calvert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful and friendly staff. Rooms are clean and orderly.
Séjour de 4 nuits en février 2024
Réponse de Stuart le 23 févr. 2024
Thank you for letting us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.