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Avis sur InterContinental Jaipur Tonk Road, an IHG Hotel

5 out of 5
InterContinental Jaipur Tonk Road, an IHG Hotel
SP1, Sitapura (RIICO), Tonk Road, Jaipur, Rajasthan

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 80." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 80." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 80." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 80." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 80." "

9,2/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Emmanuelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel moderne
Très bel hôtel moderne, déjeuner délicieux et copieux, piscine encastrée dans les immeubles. Point négatif hôtel trop loin du centre-ville 20 minutes et surtout pas de restaurant autour.
Séjour de 2 nuits en juillet 2018

8/10 Bien

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très correct
Sans surprise
Séjour de 1 nuit en février 2018
Réponse de Ashwani K Goela le 21 févr. 2018
Cher invité, Salutations de Crowne Plaza Jaipur Tonk Road! Nous vous remercions pour vos impressions. Nous sommes fiers de répondre aux besoins de nos clients de la meilleure façon possible. Nous sommes impatients de vous accueillir à nouveau à l'hôtel. Meilleures salutations, Ashwani K Goela Directeur général

10/10 Excellent

olivier, Paris.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de standing européen.
Très bon hôtel, chambre confortable, équipe à l'écoute. Hôtel hors du centre ville et donc du vacarme. Pour notre part cela n'a pas été un soucis, au contraire. Hôtel que je recommande vivement surtout si vous avez chauffeur. Ou retour en taxi ou même tuc tuc.
Réponse de General Manager le 1 sept. 2016
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for choosing to stay with us and sharing your feedback. We are happy to learn that you had a great experience and liked the hotel, rooms, team and overall services. I would also like to share that the hotel is located quite close to the International Airport and the Jaipur Exhibition and Convention Centre with easy access to the city center via the Tonk Road. Chokhi Dhani is at a distance of 1.5 Km only and our concierge would be delighted to design an itinerary for your next visit to Jaipur. We are confident your review will help travelers make the right choice while planning their trip. We look forward to welcoming you back at the hotel. Best regards, Ashwani Goela General Manager

10/10 Excellent

Gurpreet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Found this hotel to deserve every single star of its rating! Our family had a very comfortable stay here during our road trip in Rajasthan.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 9 févr. 2024
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing InterContinental Jaipur Tonk Road.We are delighted to know that you had such a fantastic experience while staying with us. We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

8/10 Bien

Vinod

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

MELLAY

Séjour de 2 nuits en août 2023

10/10 Excellent

Sendra

Séjour de 1 nuit en février 2023
Réponse de General Manager le 9 mars 2023
Dear Ms. Sendra,Greetings of the day!Thank you for giving us an excellent rating.We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

10/10 Excellent

Vishal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property , appears to be newly built , spacious rooms Courteous staff Beautiful landscape Tried two of three restaurants The Royal Root is Indian restaurant food and service is amazing Pool is large outdoors surrounded by hotel Would definitely stay there again
Réponse de General Manager le 2 janv. 2023
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing Crowne Plaza Jaipur, Tonk Road.We are delighted to know that you had such a fantastic experience. We look forward to welcoming you back soon.Warm RegardsNalin MandirattaGeneral Manager

6/10 Satisfaisant

Mohammad

Room decoration was not so good. Toilet is not very clean. The property needs to be upgraded soon.
Séjour de 2 nuits en novembre 2022
Réponse de General Manager le 2 janv. 2023
Dear Guest,Greetings from Crowne Plaza Jaipur Tonk Road!We regret to know that you had an unpleasant experience while staying with us. We have made a note of your points and ensure appropriate actions are taken on them. The team looks forward to welcoming you back soon. Warm RegardsNalin MandirattaGeneral Manager

4/10 Médiocre

Mark

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very outdated “5 star” hotel. Everything appears clean, but it feels dirty due yo how everything has aged. Facilities are in dire need of a renovation. Our first room had some electrical issues, in which loud buzzing was heard when certain lights were on. It also had old wooden floors that creaked, as did the room over us causing so much noise that we required a room change to the top floor. The next room had the same electrical sounds and issues. The room was carpets, so there was no creaking sounds, but the soundproofing was nonexistent. We could hear foot steps and doors closing all day and night. There was also music noise from an event at the hotel, but they were able to turn it down quickly when we addressed the issue. The staff was great and very accommodating, but that doesn’t excuse the lack of comfort and loss of sleep due to the noises. The breakfast was amazing. We also had dinner at Socorro both nights and were very pleased. The food and helpful staff are the only reason to stay here.
Séjour de 2 nuits en septembre 2022

8/10 Bien

Chandan

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

10/10 Excellent

Vazi, Irvine

Séjour de 4 nuits en mars 2022

10/10 Excellent

Amit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome service. Enjoyed the stay !!
Séjour de 1 nuit en février 2022
Réponse de Crowne Plaza Jaipur le 1 avr. 2022
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 Excellent

Sparsh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay there was amazing. The property is big and a bit far from main city. The rooms were big and spacious. The property is very clean. The staff is very warm and welcoming. The inhouse restaurants are good and the buffet breakfast was scrumptious. Overall a very comfortable stat.
Séjour de 3 nuits en février 2022
Réponse de Crowne Plaza Jaipur le 1 avr. 2022
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

6/10 Satisfaisant

Preeti

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Rooms are quite spacious. I am assuming every room has bathtub, since we booked standard room. Chowki Dhani is 10 mins away. Food was quite costly and bad taste. 179 for a butter naan, which was stale. Breakfast buffet has poor quality even after being crowded. Staff was quite slow at the restaurant. This is the only resort we got on last day to book.
Séjour de 2 nuits en octobre 2021
Réponse de Crowne Plaza Jaipur le 19 oct. 2021
Dear Guest, Greetings from Crowne Plaza Jaipur! Thank you for taking out the time and providing us with your valuable feedback. It is very unfortunate and disheartening to learn that you did not have a comfortable stay experience at the hotel. I deeply regret the inconvenience caused to you during your stay. Your feedback is an opportunity for us to improve our services and we have addressed your concern with the hotel team. We hope you will give us a chance to serve you the best-in-class services that we are known for. We look forward to welcoming you back to the hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 Excellent

RAJESH

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
Excellent stay and food
Séjour de 1 nuit en décembre 2020

8/10 Bien

Rahul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Washroom need upgrade
Séjour de 1 nuit en février 2021

10/10 Excellent

Rajesh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Courteous staff and very well kept hotel
Staff was very courteous and helpful even at 2 am.Room was in great condition.Overall a good experience and great value.
Séjour de 1 nuit en novembre 2020

10/10 Excellent

Dat

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very nice experience
The hotel is beautifully designed and well maintained. All of the staff were incredibly friendly and well trained. The room was fairly large, very comfortable, and a great bed. The hotel doesn’t have much of a ground to walk around but it has high wall all around so I felt very secured. The location is not the most convenient as it was quite far from the city center, but a taxi or Uber ride is quite inexpensive to get around.
Séjour de 12 nuits en février 2020

10/10 Excellent

John, New York

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel implements a strict security procedure to safeguard the building and its customers. Hotel and room is clean and bed is very comfortable. Breakfast has lot of choices. Check-in was easy and Deependra was very helpful. He kindly recommended attractions we could visit in our timeframe. At request, he showed our driver the best way to get to the hotel. Deependra made us feel very welcome at Crowne Plaza.
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2020

10/10 Excellent

P

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel, that we extended our stay for 1 more day! Breakfast was great!
Séjour de 1 nuit en janvier 2020

8/10 Bien

AMIT

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Hotel in City Outskirts
I was surprised that this hotel did not have heating despite the fact that Jaipur has very cold weather in winter. There were some problems with the bakery (croissants were very hard) and with room service, but other than that, this is a hotel I will stay at again.
Séjour de 4 nuits en janvier 2020

2/10 Horrible

yue

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en janvier 2020

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room layout was great. Clean and a good size. Would use again. Staff was very helpful and even brought us a birthday cake for a member of our party (pre arranged but was great)
Séjour de 2 nuits en janvier 2020

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Hotels.com cancelled our reservation without any proactive communication. The Crowne Plaza staff was not very helping and hospitable
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

8/10 Bien

Enkhjargal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en novembre 2019

10/10 Excellent

Karan, Toronto, Canada

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing state of art facility. Service, I felt that they could do better. On multiple occasions, the request was made and no one showed up (room service). However, otherwise the place was amazing and great dinning options. And great staff in restaurants both the chef's & servers.
Séjour de 2 nuits en novembre 2019

10/10 Excellent

JimP, Michigan, USA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very modern, spacious and comfortable. The available buffet breakfast is wonderful.
Séjour de 2 nuits en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
Séjour de 5 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very supportive and helpful staff Clean and well maintained Hotel
Séjour de 2 nuits en septembre 2019
Réponse de Vishvapreet Singh Cheema, General Manager le 4 oct. 2019
Dear Guest Thank you for your positive feedback. We look forward to welcome you back. Warm Regards Vishvapreet Singh Cheema General Manager

10/10 Excellent

Jyoti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Séjour de 2 nuits en août 2019

10/10 Excellent

PRAKASH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable rooms, comfortable beds, service at Chinese Mongolian restaurant was excellent
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Sasi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at Crown
Very good service and very cooperative staff
Séjour de 1 nuit en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Size of room and amenities especially in the bathroom. The pool area is very nice. Breakfast service can be improved but overall good.
Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good and clean. Good food and excellent room service. Nice staff
Séjour de 1 nuit en février 2019

8/10 Bien

Elin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Recommended
Nice hotel with very good rooms and beds. Service in general was soso, don’t think they’re used to Scandinavian guests and that we require high service levels. Best service I got from Shahid in the gym that did a very good workout for me when I was there. the Chinese restaurant were amazing. We had the Korean bbq and got delicious food from Vikram. Highly recommended. Also very good service from virendra who was working at the same restaurant
Séjour de 3 nuits en février 2019

10/10 Excellent

Devendra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bathroom was flooding. There was charge for everything
Séjour de 3 nuits en décembre 2018
Réponse de Vishvapreet Singh Cheema le 10 déc. 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for sharing your feedback. Do let us know for any service discrepancies that you may have encountered during your stay here which has warranted such a feedback from you. There is always scope for improvement and we are committed to delivering service excellence. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

10/10 Excellent

EmmyB, Stockton, CA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the days we spent at this hotel. Service was great. Food very yummy and the staff members very helpful, especially Vijay, one of the bell boys. He was very friendly, polite, and ready to help us in whatever was necessary. The only thing we didn’t like that much was that the hotel is a little bit far away from the downtown.
Séjour de 2 nuits en novembre 2018
Réponse de Vishvapreet Singh Cheema le 10 déc. 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2018
Réponse de Vishvapreet Singh Cheema le 10 déc. 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

8/10 Bien

Rajanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2018
Réponse de Vishvapreet Singh Cheema le 10 déc. 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2018
Réponse de Vishvapreet Singh Cheema le 10 déc. 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

2/10 Horrible

susmita

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2018

10/10 Excellent

PHILIPPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Perfect. Thanks.
Séjour de 2 nuits en août 2018
Réponse de Vishvapreet Singh Cheema le 13 août 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

10/10 Excellent

robinpal, ludhiana punjab

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very comfortable stay best hotel in jaipur
best hotel , rooms are very very good and staff is also very good , food is excellent we will come and stay at this hotel when we visit jaipur and staff boy mohosin at breakfast was very good and helpful even raviranjan room service was excellent
Séjour de 1 nuit en juin 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best bang for your buck
Excellent clean and beautiful hotel.