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Avis sur Murray Street 137 Guest House

3 out of 5
Murray Street 137 Guest House
137 Murray Street Brooklyn, Pretoria, Gauteng

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 9 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 24." "

8,4/10

Propreté

8,2/10

Personnel et service

9,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Olu

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very quiet environment, lovely staff's and the customer service representative was very helpful and the attitude was great really enjoyed my stay. I'll be back soon really recommended
Séjour de 3 nuits en mai 2024
Réponse de Nanette le 9 mai 2024
Dear Oluwaseun Shosanya,Thank you for taking the time to complete the survey about your stay at 137 @ Murray Guesthouse - Conferences. We always appreciate hearing feedback about the experience that we provide.We hope to see you at 137 @ Murray Guesthouse - Conferences again soon!Kind regards,137 @ Murray Guesthouse - Conferences

10/10 Excellent

vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay I enjoyed the big shower the room was supper clean and bed comfortable the breakfast also perfect
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Isaac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023

10/10 Excellent

Izukanji

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023

8/10 Bien

Anastasia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, quiet and clean.
Séjour de 1 nuit en mars 2023
Réponse de Jacolien le 31 mars 2023
Good day AnastasiaThank you for the review and kind words. We are looking forward to your next visitKind regards

10/10 Excellent

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and safe, excellent food and very helpful staff. Beautiful gardens and fine paintings on the walls. The pool was clean but quite small and covered with netting for most of the time, but I did swim in it once.
Séjour de 4 nuits en mars 2023
Réponse de Jacolien le 22 mars 2023
Good day Thank you for the positive feedback. We are looking forward to your next visit.

10/10 Excellent

CECELIA

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a well kept property, safe and quiet. The room was bright, spacious and comfortable. They had a generator for loadshedding and the parking was good. The staff was friendly and they were knowledgable.
Réponse de Bernice van Zijl le 31 janv. 2023
Dear Cecelia,Thank you for your kind review, we are very happy to hear that you enjoyed your stay.We look forward to your next visit.Kind regardsBernice

10/10 Excellent

Makungu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night with family
The entire trip was just 100% ie on point
Séjour de 1 nuit en janvier 2022
Réponse de Bernice van Zijl le 11 janv. 2022
Dear Makungu, Thank you for your choosing Hotel 224 and serviced apartments and for taking the time to send your review. Thank you also for awarding us with the perfect score. We are delighted to hear that you and your family enjoyed your stay with us. Kind regards Bernice

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central, clean, safe
Central location, ample parking, secure grounds.
Séjour de 4 nuits en novembre 2021
Réponse de Bernice van Zijl le 31 déc. 2021
Dear Anonymous, Thank you for your review, we are very happy to hear that you enjoyed your stay. We do hope that you will visit us again soon. Kind regards Bernice

10/10 Excellent

Elias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It’s very amazing and private
Séjour de 2 nuits en novembre 2020
Réponse de Bernice van Zijl le 30 nov. 2020
Dear Elias, It was a pleasure to have you stay with us and I hope we can welcome you back in the not too distant future. Kind regards Bernice

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
5 days of no Internet and Management didn’t care
I booked a larger room for one week to aid my work. If I was lucky I had 1 bar of Internet service in my room. Elsewhere was fine but I ended up working in their lobby, the patio and the parking lot. Between 2-4 am I had 2 bars of service and I performed most work then. Daily complaints resulted in no change, just assurances that someone was looking into it. When I informed the desk clerk the first time the higher level people in the office behind him closed the door. Nice. Requests to change room for one with working Internet were unanswered. Don’t stay here if you need to work.
Séjour de 5 nuits en octobre 2020
Réponse de Bernice van Zijl le 30 nov. 2020
Dear Anonymous Apology Hotel 224 and Serviced Apartments Firstly, we would like to thank you for taking the time to review and to give us feedback with regards to your recent stay at Hotel 224 and Serviced Apartments. We really appreciate Guest feedback to assist us in ensuring we meet and exceed our Guest expectations. At Hotel 224 we strive to ensure our Guests expectations are met and exceeded as far as we can and when we disappoint our Guests, we take the situation very seriously. I am so sorry that we have disappointed you with the WiFi. We have sorted the problem with the service provider. The poor connection was due to faulty equipment. This situation certainly does not portray the high level of service we pride ourselves in at the Hotel. I have addressed the matter with our Team and we will make sure we deal with similar situation more efficiently in the future. My sincere apology for the situation. We have taken your comments to heart and we will make an assertive effort to ensure that we deal with the situation better, in the future. We do really hope that we will see you soon again. Please accept our apology and please visit us again soon for us to afford you true Hotel 224 hospitality and service. Kind regards Bernice

4/10 Médiocre

Berhane, Malawi

Voyage d’affaires
Les points faibles : Propreté
I was not booked thanks God I had a copy of my booking it toot almost three hours before I got triple room facing wall so dark, I wish I did not used Expedia this will my last booking through your site, just not happy at with your service and the hotel service as well! It was not nice experience at all Thank you, Berhane
Séjour de 3 nuits en février 2020

6/10 Satisfaisant

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gave away my room
The gave our first night room away even though I called and told them late check in. They booked our first night across the street at a different hotel which was not the type of room I booked. Then we had to move all of our stuff again the next morning to the correct room. I was not happy with the screw up on there end but after that they did there best to make it right.
Séjour de 3 nuits en septembre 2018

2/10 Horrible

Nayankumar Sanap

Les points faibles : Personnel et service et confort de la chambre
Bad! The hotel was overbooked. They sent me out.
I reached the hotel, they said they have over booked. They asked me to stay somewhere other hotel. what is the use of booking hotel after reviewing all those photo's ?
Séjour de 2 nuits en mai 2018

6/10 Satisfaisant

JM, Pretoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
perfect location in jacaranda-lined avenue
This B&B is immaculately clean and great breakfast with all the options. Comfortable rooms. Perfectly situated in a safe and quiet street for tourists. Only problem was room was booked via Expedia, reception did not have details of my having booked two rooms and already paid. Was charged again and am hoping this can be sorted promptly.
Séjour de 2 nuits en avril 2018

8/10 Bien

Julio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Gunnar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasantly surprised! Will stay here again!
I was pleasantly surprised by this establishment. The service was very friendly, the guesthouse is extensive, very neatly kept. Beautiful gardens and swimming pool. The room was clean, spacious and well equipped. The small kitchenette was well equipped. Small touches of attention to detail - a small bottle of fresh milk in the fridge for the coffee and tea, plug points at the desk (with USB ports) and next to the bed - both with two-pronged sockets for mobile phones. There is also a restaurant for lunches and dinner and the breakfast was very good. I would definitely stay here again.
Séjour de 1 nuit en mars 2018

10/10 Excellent

Mevr. de Groot, Amsterdam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Leuk hotel met supervriendelijk personeel
We hebben een super tijd gehad in dit guesthouse. De kamer werd iedere dag netjes gemaakt door het super vriendelijke personeel! We hebben regelmatig een praatje met hen gemaakt. Verder was het ontbijt erg goed en was er (bijna) iedere dag een lunch- en dinerbuffet. Hier hebben wij meerdere malen gebruik van gemaakt! Erg goed en vers eten. Wij komen hier graag nog eens terug.
Séjour de 9 nuits en février 2018
Réponse de Jacolien le 26 févr. 2018
Thank you Mev De groot we loved having you at our Guesthouse

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017
Dear Richard thank you for your positive respond on our guesthouse! we are all looking forward to your next visit ! Warm regards Annemari and the team Murraystreet 137 Guesthouse

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, confort de la chambre
Creaking Doors
The room was good but the soor could do with some oil on the hinges. The plumber obviously didn't know that there is an international standard that the hot tap is always on the left. Our room was a mixture of left and right.
Séjour de 3 nuits en octobre 2017
Dear Michael Thank you for your valued response. Our maintenance department fixed the problem. When visiting Pretoria do not hesitate to contact us for a special rate ! Warm regards Annemari for Murraystreet 137 Guesthouse

6/10 Satisfaisant

Voyageur vérifié

6/10 Satisfaisant

Jana, Gaborone, Botswana

Les points forts : Personnel et service et confort de la chambre
Great location!
Great location and good service. We will plan to stay there again. The kids loved the black bottom pool.

8/10 Bien

thebe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

D James, London

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Utterly disgusted with the service given.
We arrived from a long twelve hour flight at 09:00 to drop off our bags and find out when the check-in time was. Upon arrival, there was confusion as to if we actually had a booking. We were told to come back after 11am, which we did at 11:30am. We were then rather rudely told by I assume, the owner, that we couldn't stay there and that she had arranged somewhere else. Upon arrival at this new location, the room was nothing short of a low-cost student digs. I cannot recommend this place at all for those traveling for business or anything else. Disgusting