Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
309 von insgesamt 455 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
309
104 von insgesamt 455 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
104
24 von insgesamt 455 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
24
9 von insgesamt 455 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
9
9 von insgesamt 455 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
9
9.4/10
Sauberkeit
9.0/10
Personal & Service
9.2/10
Ausstattung
9.2/10
Zustand der Unterkunft
9.0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Andrea
16. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Splendid stay
This is really a 5☆ Hotel. We enjoyed staying there.
Andrea
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Busi am 17. Juli 2023
Dear AndreaThank you for your fantastic feedback! We're thrilled to hear that you consider our hotel a 5-star experience and that you enjoyed your stay with us. Providing exceptional service and creating a memorable experience for our guests is our top priority, and we're delighted to know that we met your expectations.We truly appreciate your kind words and your recommendation. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to our 5-star hotel for another wonderful stay!Warm regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Gerhard
Geschäftlich gereist
11. Juli 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gerhard
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Disebo am 15. Juli 2022
Thank you for your positive feedback and for choosing to stay with us at Sandton Sun. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon.
8/10 – Gut
Verifizierter Reisender
Mit dem Partner gereist
3. Feb. 2020
Gut: Sauberkeit
room nice, bathroom shower small with a bath.. how many guests take a bath in a city hotel??? can‘t you evaluate surveys and produce a useful result?? Big shower, no bath but seperate toilet..???
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Elliot am 11. Feb. 2020
Dear Valued guest,
Thank you for your feedback and for advising us of your stay at the Sandton Sun.
Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun.
We appreciate your opinion and we look forward to welcoming you back in the not too distant future.
Best regards
10/10 – Hervorragend
Alexander
19. Okt. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always my first choice in sandton
Alexander
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Nqobile am 19. Okt. 2019
Dear valued guest
Thank you for your positive feedback.
10/10 – Hervorragend
Ramon
27. Mai 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ramon
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Hlengiwe am 28. Mai 2019
Dear Ramon, Thank you for choosing to stay at the Sandton Sun hotel and feedback. We hope you had a great stay with us and we look forward to welcoming you at the Sandton Sun.
Regards,
Hlengiwe
8/10 – Gut
Jürgen
19. Feb. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Angenehmes, sehr sicheres Stadthotel
Sehr ruhige und sichere Lage mit direktem Zugang zur Sandton-Mall.
Die Zimmer gehen von einem Atrium aus, in dessen Innenhof sich ein Restaurant befindet.
Zimmer ausreichend groß (35qm) und hell.Der Service an der Rezeption und beim Concierge ist sehr gut,im Restaurant ist er verbesserungswürdig ( viel Personal aber viel Leerlauf, einige Kellner wirken desinteressiert ).
Das Frühstücksbuffet im Innenhof-Restaurant ist ausgezeichnet und sehr variantenreich.
Jürgen
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Gerald am 25. Feb. 2019
Thank you Sir. Thank you for choosing to stay with us at Sandton Sun recently and for sharing your experience with us. Your comments are of vital importance to us and we utilize this to continually evaluate and improve on the service we offer. Regards Gerald
8/10 – Gut
Peter, Bayern
21. Feb. 2018
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Modernes Stadthotel in bester Lage
Service, Zimmer und Hotel sehr gut. Leider war eine Wand im Flur jedoch auf kompletter Breite mit Schimmel überzogen. Unverständlich wie dies dem Personal nicht auffallen kann.
Peter
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Elliot am 23. März 2018
Greetings from The Sandton Sun Hotel !!
Thank you very much for completing the online survey, it is feedback like this that can always make us improve on our standards and level of service.
Warm regards
Elliot Msibi
8/10 – Gut
JJ, NRW
29. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exklusives Hotel, sehr Gutes Personal, sehr sauber
Mich hat die Architektur des Hotels sehr beeindrukt, meine nachfrage nach dem Architekten konnte nicht beantwortet werden. ich habe mich sehr wohl gefühlt, das frühstück war exellent.
JJ
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Sandton Sun am 28. Nov. 2017
Good Day JJ,
Thank you very much for your feed back.
The hotel opened in 1984, we have done some renovations in 2015 but not much change was done to the structure.
We look forward to hosting you again.
8/10 – Gut
Verifizierter Reisender
23. Sept. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im September 2017
10/10 – Hervorragend
Manus
29. Apr. 2024
Great property
Manus
Aufenthalt von 1 Nacht im April 2024
Antwort von Disebo am 7. Mai 2024
Thank you for your feedback and the complimentary review. We are very happy to hear that you had a pleasant stay with us. Sandton Sun & Towers aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back soon.
10/10 – Hervorragend
Family
27. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service and quality of amenities and food.
Family
Aufenthalt von 4 Nächten im April 2024
Antwort von Disebo am 7. Mai 2024
Thank you for your feedback and the complimentary review. We are very happy to hear that you had a pleasant stay with us. Sandton Sun & Towers aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back soon.
8/10 – Gut
Robel
8. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robel
Aufenthalt von 1 Nacht im April 2024
Antwort von Busi am 11. Apr. 2024
Dear RobelThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Wataru
Geschäftlich gereist
23. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a positive interaction regarding your early check-in process.Ensuring a seamless and accommodating check-in experience for our guests is a top priority, and we are delighted that our team was able to assist you effectively. It's great to know that our staff went above and beyond to find a solution that suited your needs, even accommodating your language preferences.Your feedback regarding the early check-in process is invaluable to us, and we appreciate your understanding and patience throughout the experience.We hope that the rest of your stay was equally enjoyable, and we look forward to welcoming you back in the future.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Mayelin
22. Feb. 2024
Gut: Ausstattung
Hotel is beautiful
Mayelin
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Busi am 29. Feb. 2024
Dear valued guest,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful during your recent stay.Creating a welcoming and aesthetically pleasing environment for our guests is something we take great pride in. It's wonderful to know that our efforts to provide a visually appealing setting have been appreciated.We hope that your stay was equally enjoyable in every aspect, and we look forward to welcoming you back to our beautiful hotel in the future.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Crystal
17. Feb. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is extremely professional!
Crystal
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Busi am 29. Feb. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be extremely professional during your recent visit.Providing top-notch service is a priority for us, and we are delighted that our team's professionalism left a positive impression on you. We strive to ensure that every guest receives the highest level of service, and it's wonderful to know that our efforts are appreciated.Your feedback is invaluable to us, and it motivates us to continue delivering exceptional experiences to all our guests.Thank you once again for choosing us, and we look forward to welcoming you back soon for another enjoyable stay.Warm regards,Busi MayiselaGuest Relations Manager
4/10 – Schlecht
Amy
14. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Needs updating badly
This hotel is aspiring to be upscale, and does so with it's service, but the actual facility is practically falling apart. The hotel room door would not lock, the drain in the shower was clogged, we only intermittently got hot water. The bed was very comfortable and the place was clean.
Amy
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Busi am 14. Feb. 2024
Dear AmyThank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that the facilities did not meet your expectations, especially in contrast to the upscale service we aim to provide. Rest assured, we take your feedback seriously and will address these maintenance concerns immediately to ensure a more comfortable and seamless experience for our guests in the future. We're glad to hear that you found the bed comfortable and the cleanliness up to standard. Your feedback is invaluable to us as we continuously strive to improve. We hope to have the opportunity to welcome you back and provide you with a truly exceptional stay.Warm regards,Busi MayiselaGuest Relations Manager
6/10 – Okay
David
Geschäftlich gereist
14. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was good, but the booking experience was poor, I had to pay an extra charge to relocate from the towers, which are different from the Sandton Sun Hotel that I expected as per my booking.
David
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Busi am 14. Feb. 2024
Dear DavidWe're sorry to hear about your less-than-ideal booking experience and the inconvenience you faced regarding the location of your stay. We understand how important it is for guests to have a seamless and accurate booking process. We apologize for any confusion regarding the location of the property and the expectations set by your booking. Your feedback regarding the extra charge and the relocation is duly noted, and we will review our booking processes to prevent similar occurrences in the future. It's our goal to ensure that every aspect of your stay meets or exceeds your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Etienne
2. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We enjoyed a lovely stay. Clean, comfortable room that contained everything we needed. Beautiful view over the swimming pool with a gym that we could visit even late at night. Rooms were serviced by well-trained staff.
Thank you we loved our stay
Etienne
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Busi am 14. Feb. 2024
Dear EtienneThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our clean, comfortable rooms and beautiful views enhanced your experience. It's wonderful to know that our gym facilities and late-night access were convenient for you. Our staff takes great pride in their work, and it's gratifying to hear that their service met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Joanne
Geschäftlich gereist
27. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Joanne
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Busi am 1. Feb. 2024
Dear JoanneThank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager
10/10 – Hervorragend
Fabio
Geschäftlich gereist
26. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabio
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Busi am 1. Feb. 2024
Dear Fabio,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager
10/10 – Hervorragend
Ivan Antonio
24. Jan. 2024
Ivan Antonio
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Busi am 25. Jan. 2024
Dear Ivan AntonioThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager
6/10 – Okay
Nonhlanhla
19. Jan. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was amazing.
However the responsiveness of front desk was not professional. I requested for a technician to fix an issue with the TV, no one came until I called again the next day.
I also requested a shuttle or transport to the airport and the gentleman at the front desk was not so pleasant and so wasn’t surprised the next morning when in fact there was no booking made. Not sure if he judged me as someone not fit for the hotel or not but definitely I am not amused .
That being said , the gentleman who welcomed me on my arrival was very pleasant and professional.
Nonhlanhla
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Busi am 22. Jan. 2024
Dear Nonhlanhla,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about the room and the positive experience with the staff member who welcomed you upon arrival.However, we are truly sorry to hear about the challenges you faced with the front desk's responsiveness. Your concerns regarding the delay in addressing the TV issue and the inconvenience with the shuttle service do not meet our standards of service, and we apologize for any frustration this may have caused.Rest assured, we take your feedback seriously, and we will address these issues with our team to ensure that similar situations do not occur in the future. Our goal is to provide exceptional service to all our guests, and we appreciate your honesty in bringing these matters to our attention.We value your patronage and would welcome the opportunity to make amends for any inconvenience you experienced. Please feel free to reach out to us directly so that we can discuss your concerns further and find a suitable resolution.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Best regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Barbara
9. Jan. 2024
Barbara
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Busi am 22. Jan. 2024
Dear BarbaraThank you for this great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Simon
7. Jan. 2024
Simon
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Busi am 1. Feb. 2024
Dear Simon,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager
10/10 – Hervorragend
Chinta
12. Dez. 2023
Chinta
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Busi am 16. Dez. 2023
Dear ChintaThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Jaime, Luanda
6. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jaime
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Busi am 8. Dez. 2023
Dear JamieThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another good stay.Kind regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Daryl
1. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Daryl
Aufenthalt von 2 Nächten im November 2023
Antwort von Busi am 4. Dez. 2023
Dear DarylThank you for sharing such fantastic feedback! We're thrilled to hear that your stay was good. Providing exceptional experiences for our guests is our top priority, and your positive comments reinforce our commitment to delivering outstanding service.If there are any specific aspects of your stay that stood out or if there's anything you'd like to highlight, we would love to hear more about it. Your satisfaction is our greatest reward, and we look forward to the opportunity of welcoming you back for another good stay in the future.Thank you for choosing Sandton Sun & Towers, and we appreciate your kind words.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Martin
Geschäftlich gereist
30. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good position beside the Mall:)
Martin
Aufenthalt von 1 Nacht im November 2023
Antwort von Busi am 1. Dez. 2023
Dear Martin,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed our location and its proximity to the mall and restaurants. Providing convenience and accessibility to local attractions is one of our priorities, and we're pleased to know it added to your overall experience.Your positive comments inspire and motivate us to continue delivering exceptional service. If there's anything specific you enjoyed about the food or ambiance, please feel free to share more details.We look forward to the opportunity to welcome you back and provide you with another enjoyable experience.Warm regards,Busi MayiselaGuest Relations Manager
6/10 – Okay
Shuja
29. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Old rooms, AC not working- this is the Sandton towers side, maybe other building is more up to date
Shuja
Aufenthalt von 2 Nächten im November 2023
Antwort von Busi am 1. Dez. 2023
Dear Shuja,Thank you for taking the time to share your feedback regarding your recent stay on the Sandton Towers side. We sincerely apologize for any inconvenience you experienced with the room condition and the non-functioning AC.Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. We have immediately alerted our maintenance team to address the issues you've mentioned, and we are committed to resolving them promptly to enhance the overall guest experience.We appreciate your understanding and would like to assure you that your feedback is valuable to us. Should your travels bring you back to our hotel, we would welcome the opportunity to provide you with an improved experience.If there's anything specific you would like to share or if you have further details that would help us address the concerns, please feel free to reach out directly. We value your input and strive to continuously improve our services.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Alexandra
Mit dem Partner gereist
25. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was great! An excellent place for a city escape or stop over.
Alexandra
Aufenthalt von 1 Nacht im November 2023
Antwort von Busi am 1. Dez. 2023
Dear Alexander,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our location to be great and that our hotel served as an excellent place for a city escape or stopover.Providing a convenient and comfortable experience for our guests is what we strive for, and it's rewarding to know that we met your expectations. If there are specific aspects of your stay that you particularly enjoyed or if there's anything you think we could improve upon, we would love to hear more about it.We appreciate your kind words and thank you for choosing our hotel. We look forward to the pleasure of hosting you again in the future.Best regards,Busi MayiselaGust Relations Manager
8/10 – Gut
Alka
24. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff. Great location
Alka
Aufenthalt von 2 Nächten im November 2023
Antwort von Busi am 25. Nov. 2023
Dear AlkaThank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our beautiful hotel. It's wonderful to know that our staff left a lasting impression with their politeness and friendliness. Your feedback means a lot to us, and we're delighted that you found the overall experience to be so enjoyable. We look forward to welcoming you back in the future, and if there's anything specific you'd like to share or suggest, please don't hesitate to reach out. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Bradley
Geschäftlich gereist
23. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only place I stay when in Sandton. Home from home, where staff are always welcoming
Bradley
Aufenthalt von 3 Nächten im November 2023
Antwort von Busi am 25. Nov. 2023
Dear BradleyThank you for your loyalty and for choosing to stay with us when in Sandton. We are truly honored to be considered your "home away from home." It's heartening to hear that you find our establishment comfortable and that our staff consistently provides a welcoming experience.Your positive feedback is the highest compliment we could receive, and it motivates us to continue delivering exceptional service. If there's anything specific you particularly enjoy about your stays with us, or if there are any ways we can further enhance your experience, please feel free to let us know.We appreciate your trust and look forward to welcoming you back on your next visit to Sandton. If there's anything you need in the meantime, please don't hesitate to reach out.Warm regards,Busi MayiselaGuest relations Manager
8/10 – Gut
Michèle
19. Nov. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Michèle
Aufenthalt von 2 Nächten im November 2023
Antwort von Busi am 25. Nov. 2023
Dear MicheleThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Best regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Kevin
8. Nov. 2023
Kevin
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Busi am 1. Dez. 2023
Dear KevinThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
James Carti
6. Nov. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
James Carti
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear James CartiThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
8/10 – Gut
Barbara
2. Nov. 2023
Barbara
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Busi am 25. Nov. 2023
Dear BarbaraThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Bruce
Mit der Familie gereist
31. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel with super helpful staff attached to a high end shopping mall. I would highly recommend this hotel.
Just be aware that there are two separate hotels connected with an overhead walk way. Our cab dropped us off at the Sun and we were staying at the Towers. The staffs at both hotels took car3e of moving our luggage and guiding us to the correct hotel.
Bruce
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear BruceThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
10/10 – Hervorragend
Paulo
31. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ótimo
Hotel muito bom, mobiliário um pouco antigo mas bem cuidado. Funcionários atenciosos, muito hospitaleiro. Ótimo café da manhã. Junto ao shopping o que fica muito fácil e seguro. Adorei a estada.
Paulo
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear PauloThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
10/10 – Hervorragend
Vashti
30. Okt. 2023
Vashti
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Busi am 25. Nov. 2023
Dear VashtiThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Best regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Patience
Mit dem Partner gereist
26. Okt. 2023
Gut: Ausstattung
Just great place.
Patience
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear PatienceThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
10/10 – Hervorragend
Stanley
Mit dem Partner gereist
24. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stanley
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear StanleyThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
10/10 – Hervorragend
Carolyn
Geschäftlich gereist
23. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel !
Very nice staff and spacious rooms! Great space to work during the day
Carolyn
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Disebo am 8. Nov. 2023
Dear CarolynThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger
10/10 – Hervorragend
Steven
Mit einer Gruppe gereist
20. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Steven
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Busi am 21. Okt. 2023
Dear StevenThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Zola
Geschäftlich gereist
20. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Live Like a sultan in Sandton
Great experience all round. Very well run establishment. Great hosts and excellent value for money.
room well equipped with everything form a proper coffee machine to lindt chocolates.
breakfast was perfectly prepped and served by an extremely well trained waitron team.
front desk gents were helpful and tended to every need from parking requests to extended stay.
will definately return.
Zola
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Busi am 21. Okt. 2023
Dear ZolaThank you for sharing your fantastic experience at our establishment! We're delighted to hear that you found everything to your satisfaction. It's wonderful that you had great hosts and received excellent value for your money. We take pride in providing well-equipped rooms and outstanding service, and we're thrilled that you appreciated the attention to detail, from the coffee machine to the Lindt chocolates.Your kind words about our breakfast and the waitron team are much appreciated. We're fortunate to have such a dedicated and well-trained staff to make your stay memorable.Our front desk team is committed to ensuring your needs are met, and we're pleased to hear that they were helpful with parking requests and your extended stay.We look forward to welcoming you back in the future and providing you with another exceptional experience. If you have any further feedback or suggestions, please don't hesitate to share them with us. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager
2/10 – Ungenügend
Verifizierter Reisender
19. Okt. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Busi am 21. Okt. 2023
Dear valued guestWe appreciate your feedback, and we're sorry to hear that you didn't have the best experience during your stay. We would have loved to know more about your concerns so that we could address them and improve our services. If you ever decide to give us another chance, please don't hesitate to reach out to our team with any specific issues or suggestions you might have. We're committed to providing the best possible experience for our guests, and your input is important to us. Thank you for taking the time to provide your rating, and we hope to have the opportunity to better serve you in the future.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Natalie, BROOKLYN
17. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a beautiful hotel. Staff was wonderful, polite and friendly. It was beautiful!!!
Natalie
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Busi am 21. Okt. 2023
Dear NatalieThank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our beautiful hotel. It's wonderful to know that our staff left a lasting impression with their politeness and friendliness. Your feedback means a lot to us, and we're delighted that you found the overall experience to be so enjoyable. We look forward to welcoming you back in the future, and if there's anything specific you'd like to share or suggest, please don't hesitate to reach out. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
VALERIE D., BROOKLYN
Mit einer Gruppe gereist, Mit der Familie gereist
16. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love love it
VALERIE D.
Antwort von Disebo am 17. Okt. 2023
Dear Valerie DThank you for your positive feedback and for choosing to stay with us at Sandton Sun & Towers. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon.
10/10 – Hervorragend
Berthier
14. Okt. 2023
Berthier
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Busi am 16. Okt. 2023
Dear BerthierThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Kind regards,Busi MayiselaGuest Relations Manager
8/10 – Gut
Michael
4. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Michael
Aufenthalt von 2 Nächten im September 2023
Antwort von Busi am 7. Okt. 2023
Dear MichaelThank you for your concise feedback! We're delighted to hear that your experience with us was wonderful and that you found everything to your satisfaction. Your kind words are greatly appreciated.If you have any further comments, questions, or suggestions, please don't hesitate to let us know. We value your feedback and are always striving to provide the best possible experience for our guests.We look forward to the opportunity of welcoming you back in the future and continuing to exceed your expectations.Warm regards,Busi MayiselaGuest Relations Manager
10/10 – Hervorragend
Crescencio
1. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Crescencio
Aufenthalt von 3 Nächten im September 2023
Antwort von Disebo am 4. Okt. 2023
Dear Valued GuestThank you for taking the time to rate us at the Sandton Sun & Towers. Your feedback is vitally important as this allows us an opportunity to make any necessary changes and improvements on guest satisfaction.We look forward to welcoming you back soon.