Hôtel Secteur de la Plage de Kannapali, Hawaï

« Bonjour, Je souhaite vous faire part de notre déception concernant notre récent séjour dans votre établissement. Tout d’abord, étant membre Gold, nous avons été surpris de constater que des frais supplémentaires nous ont été facturés, dépassant le montant normalement dû pour les resort fees. Cette situation nous a semblé incohérente avec le statut et les avantages associés. De plus, durant notre séjour, il y a eu un dégât d’eau provenant de la chambre au-dessus de la nôtre. Nous avons dû...

« Magnifique lieu, apaisant, chambre propre et confortable. Plage magnifique et sécuritaire. Personnel tres aimable. Hot tub très apprécie! »

« Ma chambre directement à la plage était spacieuse et très belle vue ! Personnel vraiment courtois. Belle Hôtel. »

« Everything was a dream! The hospitality when arrived spot on, other than that noone bothered which for me is perfect. Ocean view and amenities in the room off the charts, it was right off the beach easily accessible and clean and beautiful. Not over packed and a phenomenal brewery down the beach. 10/10 »

« Staff was excellent, getting close to needing a remodel Beach area was awesome »

« Staff was not as friendly , »

« Everyone was friendly, efficient. View from room was excellent. Everything was very good. »

« Emplacement parfait, accès facile à une plage magnifique. Personnel des plus courtois, professionnels et attentionnés. Chambre d'un confort exemplaire, tranquille. Jardins, piscines et végétation magnifique. Les restaurants n'étaient pas les meilleurs qu'on a essayés sur l'ile (à l'exception du restaurant Italien, qui sert de repas excquis), mais les restaurants sont faciles d'accès et répondent aux besoins, sans avoir à se déplacer. »

« Everything was awesome!! »

« Went for our honeymoon and the Whaler didn’t disappoint. The room was clean and set up pretty well. The communication and follow up was the best I’ve experienced, we wanted to experience a bunch of local spots and the staff was extremely nice and helpful. The location is perfect. Very centralized to snorkeling, pool, or the ocean. A bunch of good food in walking distance and even some others for a short drive. Was able to whale watch from the room and a short walk to black rock we seen dolphins....

« We have had a good experience in this hotel even if we didn't spend a lot of time in the hotel. The staff was really helpfull and kind especially the Hawaiian woman in the small valet office. The pool was fantastic and just in front of the beach. We were able to rent free recent movies in order to watch them on our room. There is a daily program in the hotel such as Yukulele classes, surf or others but unfortunately we didn't have the time to enjoy the hotel's activities as we had a busy...

« It’s walking distance to the beach. »

« Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation. »

« Studio was great, clean, direct access to the beach! »

« Stayed here last year and was excellent! This year was not quite as good. Did not get the room we thought we booked. When a description says deluxe ocean view, you think you are getting on the ocean or 1-2 rooms down side of building.from ocean. Our room was 4 from the ocean and on 2nd floor directly above the pool so could not hear waves but heard the water regenerating from the pool. I think that should be better described in the room description. Also, the hotel is under renovation so even...