4/10
First, we have stayed at this property 3 times in the last 2 years. Property is fantastic and well maintained. This unit, K202 is not clean, not well maintained, and very much outdated - pictures are deceiving. First, was called 2 weeks prior to arrival to be notified that the AC was out and would not be fixed until after our departure date. Agreed via a waiver to have a window AC unit, that never happened. No window unit! We had fans going non stop. Then the unit was not ready at 4pm on our check-in date. Even though I called as directed before we left tHe airport area, had to leave a message as no one answers the number given. Then once on property, maintenance came to fix guest room closet, came to fix the dishwasher, the toaster had to be replaced and I paid for the ultimate beach package, only to get alot of new beach items with no where to store them. The unit needs a heavy deep clean, as the sofa is gross, the air vents are covered in lent, the dryer exhaust forces hot air in the unit. Lent goes everywhere, which is dangerous, as the lent is all over the water heater causing a fire hazard.Long and short, I would highly discourage anyone from staying in this unit until they put some work into the unit repairs, clean it throughly, and please do not advertise AC, when clearly, that is not an option.Pictures of the unit are old, does not reflect what your actually renting in this unit.
Erin W.
Séjour de 9 nuits en décembre 2024