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Avis sur Makerere Serene Hotel

2.5 out of 5
Makerere Serene Hotel
Plot 183, Sir Apollo Kaggwa Rd, Kampala

Avis

2,0
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 2." "

6,0/10

Propreté

8,0/10

Personnel et service

4,0/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Voyageur vérifié

I booked for debulex but they provided single room instead. During the booking they said breakfast would be provided which was not the case. They didnot provide Wi-Fi password to hotellers and to make matters worse they were no sockets to charge phoness
Séjour de 1 nuit en juin 2018

2/10 Horrible

Peter, Alberta Canada

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Be careful
I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Séjour de 8 nuits en janvier 2018