Hôtel Kannapali Beach Area, Hawaï

« Bonjour, Je souhaite vous faire part de notre déception concernant notre récent séjour dans votre établissement. Tout d’abord, étant membre Gold, nous avons été surpris de constater que des frais supplémentaires nous ont été facturés, dépassant le montant normalement dû pour les resort fees. Cette situation nous a semblé incohérente avec le statut et les avantages associés. De plus, durant notre séjour, il y a eu un dégât d’eau provenant de la chambre au-dessus de la nôtre. Nous avons dû...

« We really enjoyed every day of our 16 day stay in the Whaler Resort. The studio condo was nicely remodeled and tastefully decorated. It was comfortable and generously equipped with home and kitchen necessities. The Whaler's staff was professional and helpful. The only maintenance problem we had was accidental (the bed frame was left unlocked at one of the corners, which made the bed squeaky) and it was swiftly diagnosed and repaired by dexterous Casey from the maintenance department. Additional...

« Ma chambre directement à la plage était spacieuse et très belle vue ! Personnel vraiment courtois. Belle Hôtel. »

« Magnifique lieu, apaisant, chambre propre et confortable. Plage magnifique et sécuritaire. Personnel tres aimable. Hot tub très apprécie! »

« clean room »

« Unfortunately there was a ton of loud construction going on. The pool with the waterfall that we would’ve liked to use had loud construction going on, so for us it was unusable. We did use the other pool it was small but fine. The rooms are nice but have a bad lay out everything faces the wrong direction. Furniture should be placed to view the ocean not the TV. Balcony was not out front like a normal balcony. It was tucked in making it uncomfortable to use with no breeze. The room looked clean...

« Emplacement parfait, accès facile à une plage magnifique. Personnel des plus courtois, professionnels et attentionnés. Chambre d'un confort exemplaire, tranquille. Jardins, piscines et végétation magnifique. Les restaurants n'étaient pas les meilleurs qu'on a essayés sur l'ile (à l'exception du restaurant Italien, qui sert de repas excquis), mais les restaurants sont faciles d'accès et répondent aux besoins, sans avoir à se déplacer. »

« We had an amazing stay. Our room was gorgeous and clean. The property was wonderful location wise. »

« Went for our honeymoon and the Whaler didn’t disappoint. The room was clean and set up pretty well. The communication and follow up was the best I’ve experienced, we wanted to experience a bunch of local spots and the staff was extremely nice and helpful. The location is perfect. Very centralized to snorkeling, pool, or the ocean. A bunch of good food in walking distance and even some others for a short drive. Was able to whale watch from the room and a short walk to black rock we seen dolphins....

« We have had a good experience in this hotel even if we didn't spend a lot of time in the hotel. The staff was really helpfull and kind especially the Hawaiian woman in the small valet office. The pool was fantastic and just in front of the beach. We were able to rent free recent movies in order to watch them on our room. There is a daily program in the hotel such as Yukulele classes, surf or others but unfortunately we didn't have the time to enjoy the hotel's activities as we had a busy...

« Beautiful location! Could use some TLC in the hallways that feel cold and some touch up throughout that make it look dated and not taken care of. But you’re not there for baseboards and hallways so I am splitting hairs! Location is stunning, staff remarkable and attentive, and plenty for kids to do. »

« It’s walking distance to the beach. »

« Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation. »

« We will not be returning to this hotel. They had horrible customer service and were not very helpful. The nicest employee on the campus works in the gift shop. »