Hotel Kapasia

« There was NO shuttle available and the staff spoke little English. Upon contacting the Hotel I was advised shuttle only from Hotel to Airport - I had to make my own way there in the first place? No buffet breakfast available due to low occupancy. The room was average despite being classed a 5* hotel. Tea making facility in the room was poor with plug for keetle at floor level and no Tea bags.The Hotel needs to remove SHUTTLE from their description. I would NOT book this Hotel again. »

« Stayed with family in jr suite. Excellent accommodation! Staff was extremely friendly! Shuddat was an excellent server. The breakfast menu was fantastic. Roof top swimming pool and view is one of kind. »

« Food at the resort was good unfortunately they continued to burn trash on the resort grounds which created a Sickening smell. »

« Staffs are nice and helpful. »

« The check-in process was not smooth because the staff seemed unfamiliar with the required documents. Room amenities were missing. There are also no nearby shops, and public transportation is difficult to find unless you walk to the bazaar. Improved training for the front desk staff would greatly enhance the guest experience. »

« Convenient location especially after arrival at night. »

« Wi-Fi doesn't work properly, Very noisy room, impossible to sleep during the night and awful breakfast. »