Hotel Karlovo

« Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique. »

« Tres bien.Tres bon service,très agréable pour relaxer.Le spa est très calme et relaxant. »

« Çok iyi çok güzel temiz harika kahvaltı ve akiam yemeği sürpriz oldu »

« Modern dizayn edilmiş küçük villa tipi evler ile donatılmış harika bir tatil köyü. »

« The hotel is in very good condition with a very harmonious environment. The access road may look authentic original, but my car for sure didn't appreciated. The staff was friendly, with no staff speaking English in the restaurant, but at least they had the menu available in English language. The food was good, with a nice presentation too. For a short stay, the options in the menu are sufficient, but for who is intending to spend longer period... they may need to consider other places to eat...

« Clean room, friendly staff,-digital check in, surrounding area. »

« Catastrophique sur le plan de la réservation Ce sont mes premiers essais avec hôtel . Com J ai été débité sur mon comprte et en plus on m a demandé de régler à l arrivée dans l hôtel Par chance j’ai consulté mon relevé de banque et j’en me suis aperçu du débit Le pesonnel a l accueil a été incompétent Un hôtel de 200 chambrées où l accueil ne parle pas anglais Pas un seul mot d excuse C est lamentable et cela donne une tres mauvaise images de marque de l hôtellerie bulgare Pour bien...