Hotel Kelley

« I was locked out of my room for 12 hours because the lock wasn’t working. Tried 4 new keys and no one knew how to change the battery on the lock until the next shift came in. Every time I needed back in my room I had to go find the front desk person and have them unlock my door with the master key. Do you know how hard it is to always find a person at the front desk on a weekday??? They would put a sign out on the counter when no one was there and it said to ring the bell or call a certain phone...

« Super great hotel with awesome amenities. We were blown on away at how clean and nice the front desk man was. We will be back to stay here next time we are passing thru. »

« Very clean beautiful place they need to work more with the staff not friendly »

« The check in was super smooth and the agent very friendly. The room was comfy and there was ample parking. »

« Very clean and quiet. Staff was friendly and helpful. Would definitely stay here again whenever I’m through the Des Moines area! »

« Clean, good breakfast . Wish they had EV charging »

« Bon accueil. Très joli cadre (lac et golf). Petit déjeuner décevant par rapport à l'excellente qualité des autres prestations. Rapport qualité/prix excellent malgré petit déjeuner décevant. »

« We had access to the whole area, livingroom, kitchen and bedroom bath. It was a lovely establishment and the hosts were very friendly.The breakfast was wonderful. If you book directly with them it is free. »

« The room that I was in had an oder that would not leave even after spraying a can of lysol. The sealant around the tub and faucet had mold that needed to be addressed also. »

« There is a great Mexican restaurant next to it which makes it an easy place to stop on a long trip. They definitely need new towels. They were tiny, thin and one actually had a hole in it! »

« Perfect location »

« Our stay for one night was fine, but it's a rather tired hotel. You can just tell by little things like dirty hallways with old carpet, a wobbly toilet, and old furniture,that it's been around awhile. »

« Second year we have stayed there for a local family reunion. No complaints or issues. Well cared for property, helpful staff. decent breakfast and conveniently located to Ankeny/north Des Moines properties. Will stay again, »

« Piscine froide un peu. Le reste est très bien. Merci »

« Everything was very satisfactory »

« Staff was really helpful, hotel was clean, breakfast was amazing »

« Great clean hotel near Iowa State. »

« Décoration vieillotte, salle de bain vétuste dont le carrelage est décollé. Du bruit dans le couloir dès 7h du matin. »