We thought we booked a room through VRBO at The James across the street but the confirmation came through for the Curry Mansion. I called the property manager when I arrived and was told it is a VRBO error, nothing they can do, and the James is sold out so can’t fix. I did verify with VRBO we paid the higher rate for the James King Suite with a balcony.
When we arrived at the room all the art had been removed from the walls, just screws sticking out.
My wife stepped on a stair and the wood was rotted, it broke, lucky she was not hurt.
I have pics of the broken stair and missing art but can’t upload.
People below had loud music on a Bluetooth speaker by the pool all night. They also let their dog swim in the pool and pee on the pool deck.
I did call VRBO about the booking error when I got home. They said I was charged for the James (about 100 more per night) and they don’t know why the confirmation was for the Curry Mansion. I only asked for the difference in price back. VRBO said I need to request the refund of the difference from the property manager (they have the money) and they emailed the property manager about what happened, and request they call me. I also left a msg for the property managers and have not received a call back from anyone.
The positive - great location, the main mansion house looks amazing (we were stuck in the building behind it). They have free washer and dryer by the pool, which is thoughtful. Large fridge on the room is nice.