Hotel Keysville

« We were told upon arrival that we could not test in the room we booked due to a water leak and mold. Moved to another room that also had mold. Decided to cancel the stay after seeing this. Reached out to oyo as well as Expedia. Expedia was helpful on reaching out to staff about the cancellation policy and a refund. I was told they waived the cancellation and would issue a refund since we provided proof of mold. Nothing has since been processed and I am unable to contact anyone. »

« Staff were very nice, a nice clean room. »

« The room was clean, front desk and GM were awesome, housekeeping was great… »

« The staff appeared overwhelmed. Virginia was rude on the phone but appear a little nicer at the desk in person. It’s a beautiful hotel and location. Weekends needs more help to Support there attitudes. So they can meet the needs of there customers »

« I did not like the mattress because it was very hard.. The mattress needs to be replaced, »

« Clean, spacious, great food and location! Only missing a USB outlet or USB alarm clock. »

« Room 101 beds were clunky, and noisy, making godawful sounds. Bathroom fan is going to burn up a bearing as it makes a horrible screeching noise. You have part of a coffee maker in there but no pot and no coffee. We learned from last time we stayed here to bring our own K cup maker. »

« Staff was very friendly and helpful. It was like staying at grandma’s house. »

« Convenient to shops nearby, clean room, staff very friendly, »

« Proche de la sortie d'autoroute mais plutôt calme »

« Everything was great. »

« Property was not clean »

« Bel hôtel, belle chambre lit confortable,, petit frigo pratique. Endroit très calme à 5 min en voiture de la belle Historic Main street. 10 min à aller a la High Bridge Trail mais 20 min au retour en vélo car il y a une très grosse côte à monter!! On est au centre de la Trail on a fait la moitié aller/retour une journée et l’autre moitié le lendemain. »

« The building and parking lot are run down. There was a group of young guys outside drinking in the parking lot. The clerk didn't bother to put down her cell phone while checking us in. Our first room, the bed slid across the room when I went to sit down on it. It made terrible clanging noises just sitting on it. You couldn't move on the bed without loud metal clanking. I went down and complained and they move us to another room. The bed was quieter. However, there was only 1 towel and no...

« The pool was trashed. When asked they were not going to repair it. It also smelled like moth balls in numerous areas. The hotel is in a stare of disrepair and we are not sure they are repairing anything. The room was clean just dated. »

« The room was in desperate need of upkeep and repairs. Too many issues to list here but definitely will not be staying at this location again in the future. »

« Very clean, and smelled wonderful. Only reason for Four instead of Five is no place to sit in the room, except the bed. There’s room for one. Overall I’d recommend it. »