6/10
We landed in the middle of night to learn that the 2 BR unit we booked was given to someone else. Mgmt was able to find us another room but not what we asked for. They said they'd comp us a night which has not occurred. We moved on day 3 in order to get into something closer to our original booking. Overall, we like Kam Sands but this was a majorly botched booking procedure that really affected our stay.
Dan J.
Séjour de 7 nuits en mars 2024