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Avis sur Beachwoods Resort

4 out of 5
Beachwoods Resort
1 Cypress Knee Trail, Kitty Hawk, NC

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 538 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 229 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 128 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 1000." "

8,6/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle surprise, condo 3 chambres à coucher spacieux avec cuisinette, parc aquatique sur place, les enfants ont adoré. Sea food market, épicerie, café à proximité.
Séjour de 1 nuit en mars 2018

10/10 Excellent

Samy, Chesapeake

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is our third visit this year. And it is better every time. Very friendly staff. Pool was very clean and crystal clear.
Séjour de 1 nuit en mai 2024
Réponse de Michele le 14 mai 2024
Thank you for your feedback. We are glad to hear you have enjoyed your stay at Beachwoods. Please visit us again soon.

10/10 Excellent

alana

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place for family or anyone waiting to enjoy the area
Séjour de 3 nuits en mars 2024
Réponse de Michele le 13 mai 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Michele le 13 mai 2024
Thank you for your feedback. We look forward to seeing you again soon.

2/10 Horrible

Kennedy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rude staff, a bunch of amenities were closed and still paid $559 for one night. A big on one of the beds, was told “there’s nothing we can do”. Watersides were rusted and unappealing to look at.
Séjour de 1 nuit en mai 2024
Réponse de Michele le 11 mai 2024
We are sorry to hear your experience was not what you expected. Our website audit reveals that the slide closure is clearly stated. When we are notified of guest concerns prior to check-out, we do our best to address the concern during their visit. I'm sorry we were not given the opportunity to address your concern until check-out.

10/10 Excellent

Lindsay, Hubert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was absolutely beautiful! We loved the homey vibe and all the available amenities. We will definitely be staying here again on our next trip to OBX!
Séjour de 1 nuit en avril 2024
Réponse de Michele le 11 mai 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay The room and the grounds were very very nice and the staff was very upbeat and helpful We were very impressed !!!!
Séjour de 1 nuit en mai 2024
Réponse de Michele le 7 mai 2024
We are pleased to hear you enjoyed your time here. Thank you for the feedback. Please come back soon!

8/10 Bien

Megan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice pool for children and paddle boats kid friendly Staff very nice to children
Séjour de 2 nuits en avril 2024
Réponse de Michele le 4 mai 2024
Thank you for your feedback! We hope to see you again soon.

6/10 Satisfaisant

Wendy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Michele le 3 mai 2024
Thank you for your feedback. We look forward to seeing you again soon.

6/10 Satisfaisant

Eugene

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was nice. We weren't real impressed by the check-in apparently, the facility was short staffed. The rooms were nice and clean, bit noisy due to the thin walls.
Séjour de 2 nuits en avril 2024
Réponse de Michele le 26 avr. 2024
Thank you for your feedback. We hope you will come see us again soon!

8/10 Bien

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
We liked the lake, water park and paddle boats for the kids. Beachwoods exclusive parking for beach access is nice. Need to get the big slide operational or replace with something else. Also the game room wasn't open which was disappointing for our kids. We stayed in one of the older models and it could really be felt in the floors and seen on the exterior. Overall it was a good experience with a few inconveniences.
Séjour de 5 nuits en avril 2024
Réponse de Michele le 26 avr. 2024
Thank you for your feedback. We are pleased that you had a good experience.

10/10 Excellent

Stephen N

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed the crafts activities for the kids. The boats were fun and of course the water parks was Great!! 2nd time there. Would recommend staying there
Séjour de 2 nuits en avril 2024
Réponse de Michele le 22 avr. 2024
We are pleased to hear you enjoyed our resort. Thank you for your feedback!

6/10 Satisfaisant

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Biggest issue we had with staying here was that the entire indoor water park wash shut down for renovations and this is not disclosed while booking. Then after having booked the NON REFUNDABLE reservation we received a “thank you for booking” email and buried in all the fine print mentioning that the water park is closed. Now we were stuck with this hotel. Very sneaky. If the water park is a big deciding factor for you to want your kids to have a good time, be aware. You may consider calling to check first. Kind of a pain to be calling every hotel I’m considering to book to verify everything is open as advertised :(
Réponse de Michele le 18 avr. 2024
I am not sure which dates you are referring to. We have not had a water park closure recently. The large slide is closed, but the rest of the entire indoor pool has remained open. We hope you will visit with us again soon.

10/10 Excellent

booker

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean
Séjour de 2 nuits en avril 2024
Réponse de Michele le 12 avr. 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Satisfaisant

Aijia

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our suite was spacious and very clean (except for a dead cockroach we found, which kind of ruined it). However, it was WAY older and shabbier than the pictures; the walls are super thin, so we listened to the crying children next door all week; and we paid $150 in resort fees for amenities that were almost all closed. Anyone who sees this, please turn back now!! They do not offer refunds, and there are probably 10-15 way better hotels/resorts just within a couple miles. Don’t waste your money
Séjour de 4 nuits en avril 2024
Réponse de Michele le 13 avr. 2024
Thank you for your feedback. We do apologize that your stay was not what you had expected. We hope you will give us another chance to make a better impression.

6/10 Satisfaisant

Carson

Voyage en famille avec de jeunes enfants
Pool hours were not as listed on website, and pool water slide was rusty and big slide was out of service and seemed to have been for a long time. We stayed there just for the water slides for the kids had we known only the small one worked we probably would not have stayed! And chlorine smell in pool area burned your eyes it was so strong, seemed way over treated so much so wster was very cloudy.
Séjour de 1 nuit en avril 2024
Réponse de Michele le 9 avr. 2024
We apologize for any inconvenience. The large green slide closure is listed on all our websites; we apologize you were not informed of the closure. Thank you for your feedback.

8/10 Bien

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Michele le 9 avr. 2024
Thank you for your feedback. Please come visit with us again soon.

10/10 Excellent

Robin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was unique; there were some very noisy kids above us at night, but other than that, it was a nice property. Get the top cabin!
Séjour de 1 nuit en avril 2024
Réponse de Michele le 7 avr. 2024
Thank you for your feedback! We hope you will visit us again soon.

10/10 Excellent

Tyrone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will go back again
Séjour de 2 nuits en février 2024
Réponse de Michele le 7 avr. 2024
We appreciate your feedback and look forward to seeing you again soon!

6/10 Satisfaisant

Michelle

Voyage en famille
Les points forts : Équipements
The property itself is super nice. Maybe it was just really busy when checking in. The unit didn’t have sheets or blankets for the pullout sofa bed. Otherwise beautiful and comfy property
Séjour de 1 nuit en avril 2024
Réponse de Michele le 6 avr. 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

8/10 Bien

Kathleen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were a family of 4, including my 8 year old grandson. The indoor water park wasa huge hit with him, and the adults enjoyed the hot tib The beach is a short drive away. Games are provided to bring to your room. Close to restaurants. Friendly staff.
Séjour de 2 nuits en avril 2024
Réponse de Michele le 6 avr. 2024
Thank you for your response. We are pleased to hear that you enjoyed your stay with us. We hope you come see us again soon!

8/10 Bien

Austin

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Michele le 6 avr. 2024
Thank you for your response. We are glad you enjoyed your stay with us.

8/10 Bien

Judy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Michele le 3 avr. 2024
Thank you for your feedback. We are glad to hear you enjoyed your stay. Please visit us again soon!

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great family resort
Séjour de 3 nuits en mars 2024
Réponse de Michele le 1 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us. Please visit us again soon!

8/10 Bien

Kolja, Aurora

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
It’s a good resort with some comfort but everything looks just a bit run down.
Séjour de 2 nuits en mars 2024
Réponse de Michele le 1 avr. 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. Please visit us again soon.

8/10 Bien

heather

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Hot tub was out of service, gaming room was out of service all for maintenance. I wish this would have been advertised online as we booked during a day it rained all day so there was only the pool to get in which the heat should be warmer than 80 in the off season maybe like 85-90 would feel better
Séjour de 2 nuits en mars 2024
Réponse de Michele le 30 mars 2024
Thank you for your feedback. We do apologize for the inconvenience during your stay. The closures were unavoidable and for the safety of our guests. Please come visit with us again!

10/10 Excellent

Tawny

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great amenities for the price and wonderful for a family with children.
Séjour de 3 nuits en mars 2024
Réponse de Michele le 30 mars 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. Please come visit us again soon!

8/10 Bien

Verity

Séjour de 4 nuits en mars 2024
Réponse de Michele le 22 avr. 2024
Thank you for your feedback. We hope you will visit us again soon.

10/10 Excellent

Stevan

Séjour de 2 nuits en mars 2024
Réponse de Michele le 30 mars 2024
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. Please visit us again soon!

10/10 Excellent

Melody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Went during off season (March). The resort is beautiful. Staff and rooms were great. It would have been nice if they had some sort of cafe. I believe they accommodate that during the peak season. Highly reccomend!
Séjour de 1 nuit en mars 2024
Réponse de Michele le 29 mars 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. Please visit us again soon!

2/10 Horrible

Jenny

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Michele le 26 mars 2024
We do apologize that your stay was not what you had expected. We hope you will give us another chance to make a better impression.

8/10 Bien

Nikki

Séjour de 1 nuit en mars 2024
Réponse de Michele le 26 mars 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Please come see us again soon!

8/10 Bien

Robert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
We were only there one night. When we first got to the room we noticed that the trashcan under the sink had not been emptied. Had a bunch of trash in it. Other than that, the room was fine. Bed mattress was ok. Front desk person and staff at inside pool were good. I didn’t really appreciate the “selling” experience at check- in. If I was interested in a timeshare or such, I would have asked. Other than my son getting his IPod stolen by cleaning staff at checkout, I thought the facility was fairly safe for the family.
Séjour de 1 nuit en mars 2024
Réponse de Michele le 26 mars 2024
Thank you for your feedback. We are glad you were able to get your son's property returned to you. We are in the process of revising housekeeping standards to ensure better guest satisfaction in the future. We hope you will stay with us again in the future.

6/10 Satisfaisant

Elijah

Voyage en famille avec de jeunes enfants
Property was great just unfortunate that they were doing the floors in the arcade and that was not explained put in email to let guest know. Other than that great time
Séjour de 1 nuit en mars 2024
Réponse de Michele le 24 mars 2024
We are glad you enjoyed your stay with us. Thank you for your feedback. Please visit us again soon!

6/10 Satisfaisant

Bianca

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Staff was friendly….albeit to sell us a timeshare. Mai. Facility's seemed very nice. However, once we got to our room though clean, it is very tired and used. Because it is both a hotel and timeshare not sure if the rooms are the responsibility of hotel or individual owners. This trip was all adults. Room maybe be perfect if you have a lot of children running around
Séjour de 1 nuit en février 2024
Réponse de Michele le 23 mars 2024
Thank you for your honest feedback. We do apologize that your stay wasn't a 5-star stay. We hope you will give us another chance to serve you.

10/10 Excellent

Tyrone D

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my family enjoyed it. Didnt get to try everything because some stuff wasnt open but overall a great time. We will be returning
Séjour de 1 nuit en mars 2024
Réponse de Michele le 18 mars 2024
Thank you for your feedback. We are please to hear that you enjoyed your stay. We hope you will visit with us again soon!

10/10 Excellent

Janina

Les points forts : Équipements
We had a great time!
Séjour de 1 nuit en mars 2024
Réponse de Michele le 18 mars 2024
Thank you for your feedback. We are glad you enjoyed your stay. Please visit us again soon!

6/10 Satisfaisant

Athena

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We stayed at Beachwood Resort for a relaxing weekend with the kids. After looking at pictures online, we were excited about the indoor waterpark with 2 slides water basketball hoops, and the arcade. However, after we arrived, we learned that the big green water slide was permanently closed and looked like it had been for a very long time. There were no water basketball hoops either, so the pictures online are very misleading. The water park area is old and very rusty. The indoor pool water is VERY cold and the kids did not enjoy it. The arcade was closed the entire time we were there, which was such a bummer for the kids! There are not a lot of walking paths along the resort, so we had to walk in the road to get to the tennis courts and basketball courts. The resort is a little dated, however, we still made the best out of the circumstances, and enjoyed our time together! I would not go back unless the water is heated.
Séjour de 2 nuits en mars 2024
Réponse de Michele le 18 mars 2024
Thank you for your feedback. We do apologize that your stay wasn't what you had expected. We hope you will give us another chance in the future.

8/10 Bien

Mark, Aston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was good. The only issue was the onslaught of pressure tactics to get me to attend a sales presentation. Not very professional.
Séjour de 3 nuits en mars 2024
Réponse de Michele le 10 mars 2024
Thank you for your feedback. We hope you will visit us again soon!

10/10 Excellent

Frank

Séjour de 1 nuit en mars 2024
Réponse de Michele le 30 mars 2024
We are pleased to hear that you enjoyed your stay with us. Please come see us again soon. Thank you for your feedback.

10/10 Excellent

Kevin

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Michele le 12 mars 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Bien

Nichole

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Had some nice amenities, pool is not a water park but had a slide and lazy river and a hottub. The extra areas are outdated the cabins are outdated but still really nice. They dont offer breakfast and there isnt good food options right close but within a 10min drive. Beach is about a 5-10 min drive as well. Overall a really nice place to stay and staff were great.
Séjour de 6 nuits en mars 2024
Réponse de Michele le 10 mars 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

NIGAR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Heather W. le 9 mars 2024
Thank you for staying with us, we look forward to seeing you again!

10/10 Excellent

Sue

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a wonderful experience.
Séjour de 1 nuit en février 2024
Réponse de Michele le 27 févr. 2024
Thank you for your feedback! We hope to see you again soon.

10/10 Excellent

Arthur

Welcoming staff, nice setting, good facilities
Séjour de 1 nuit en février 2024
Réponse de Michele le 25 févr. 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Come back soon!

6/10 Satisfaisant

Emily

Voyage en couple
Les points forts : Personnel et service
A lot of construction by our room so views were not good. We had to pay for a facility fee of $30 some dollars for pool and amenities that we never used.
Séjour de 1 nuit en février 2024
Réponse de Michele le 23 févr. 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Devonia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just a little reset from the daily norms!! Kids needed a little break!! Up to date and very spacious!! Enjoyed our stay!!
Séjour de 3 nuits en février 2024
Réponse de Michele le 23 févr. 2024
We are glad you enjoyed you stay with us. Please visit us again soon!

8/10 Bien

Sara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family fun
Large rooms with plenty of room for our family of five! The pool is fun, despite the big slide being closed. Games to check out, trails for walking, paddle boats. Bummed there is no coffee in the lobby, but otherwise a great stay!
Séjour de 2 nuits en février 2024
Réponse de Michele le 23 févr. 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ivan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service!
Séjour de 1 nuit en février 2024
Réponse de Michele le 23 févr. 2024
We are glad you enjoyed your stay with us. We hope you will visit again soon!

10/10 Excellent

Kristin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Michele le 19 févr. 2024
Thank you for your feedback! We look forward to seeing you again soon.