Vue de la chambre

Avis sur Sanderling Resort

4 out of 5
Sanderling Resort
1461 Duck Rd, Kitty Hawk, NC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 237 avis sur 370." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 370." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 370." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 370." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 370." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Hello Virginia, Thanks for the fantastic review! We’re thrilled to hear that you and your partner enjoyed the cleanliness, staff, amenities, and our property’s condition. It’s great to know that our team provided excellent service during your stay.We hope you had a chance to explore Duck Rd and check out Kitty Hawk—both are such amazing spots to visit! Your positive feedback means a lot to us, and we're always here to make your stay as enjoyable as possible. Looking forward to welcoming you back soon for another wonderful experience. Safe travels!

6/10 Satisfaisant

Kavin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Facilities worn and need update.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Hello Kavin, Thank you for choosing to stay with us and sharing your experience. We’re glad you appreciated the cleanliness and amenities. Guest satisfaction is our utmost priority, and we're taking your feedback about the facilities seriously. We'd love to hear more about your stay to see how we can make it better next time. Feel free to reach out directly so we can chat more. Thanks again, and hope to welcome you back soon!

10/10 Excellent

Canaan, Virginia Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was remarkable! The dining was superb. I just wish I had more time to spend there. The booking availability is confusing depending on your site of choosing.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Hello Canaan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us, from our remarkable staff to our superb dining options. We appreciate your feedback on booking availability, If you ever need assistance with booking in the future, please don't hesitate to reach out to us directly, and we'll be more than happy to help. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

10/10 Excellent

william

Voyage en famille
Quiet atmosphere with a lot of amenities, the gym was my personal favorite.
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Hello William, We're thrilled to hear that you enjoyed your stay with us and found our atmosphere quiet and welcoming. It's fantastic to know that you appreciated our range of amenities, especially the gym! Your satisfaction is our priority, and we're delighted that you had a positive experience. Thank you for choosing to stay with us, and we hope to welcome you and your family back soon for another enjoyable visit!

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Hello Jane, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Ailene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Hello Ailene, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Dawn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly, professional, and accommodating. The room was very nice with ample space. My only suggestion would be to deep clean or replace the hall carpeting, particularly around the elevator.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 6 mai 2024
Hello Dawn, We're glad to hear that you had a wonderful experience with our friendly and accommodating staff. It's fantastic to know that you enjoyed your room and found it spacious. Your feedback regarding the hall carpeting is duly noted, and we'll make sure to address it to maintain a clean and comfortable environment throughout the resort. Thank you for your valuable suggestion, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has so many amenities and they are all top notch. The service is absolutely amazing! Every single person is so friendly and helpful and goes the extra mile to make your stay enjoyable. Highly recommend!
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Hello Lynne, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our top-notch amenities and experienced amazing service during your stay with us. Our team takes pride in going the extra mile to ensure that every guest has a memorable and enjoyable experience. Your recommendation means the world to us, and we can't wait to welcome you back for another wonderful stay at our resort!

8/10 Bien

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Hi Jamie, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

6/10 Satisfaisant

Rick

Voyage en famille
Les points forts : Propreté
Not much
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Hello Rick, Thanks for sharing your thoughts on your recent stay with us. We're pleased to hear you found our resort clean, that's always our goal! We'd love to hear more about your stay to see how we can make it even better next time. Feel free to reach out directly so we can chat more. Thanks again, and hope to welcome you back soon!

10/10 Excellent

Kara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Hi Kara, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Nathan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calvin did a great job welcoming our family to celebrate my mother’s 80th birthday. The onsite restaurant had great service, amazing food, and I felt the prices were on point. Being the second year we have vacationed here we were not disappointed and will likely be back!
Séjour de 1 nuit en avril 2024
Réponse de Calvin Darrington le 8 avr. 2024
Thank you all very much. It is so nice to hear those kind words, I only hope I can make it as special in the future for you both. all the best! -Calvin Darrington

10/10 Excellent

Keyla

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
The Sanderling Resort offers a fantastic experience overall, characterized by its stunning location and excellent staff. However, one aspect to note is the challenge of securing early check-in, which could be improved through enhanced transparency in communication. Despite this, the resort's staff members stand out for their exceptional service, enhancing the overall guest experience. This resort is ideal for both cold weather escapes and summer retreats, providing a welcoming atmosphere for various occasions, including family gatherings. The picturesque location adds to the charm, offering a beautiful backdrop for memorable moments. The dining options at the resort are top-notch, with excellent restaurants serving delicious food to satisfy every palate. Additionally, guests can expect clean and inviting rooms that contribute to a comfortable and pleasant stay. The refreshing scent in the rooms enhances the overall ambiance, adding to the positive experience for guests.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Hello Keyla, We're so grateful for your detailed feedback about your stay at Sanderling Resort. While we're thrilled to hear you enjoyed our stunning location and exceptional staff, we're taking note of your comments about early check-in challenges. We'll work on enhancing transparency in communication to ensure a smoother experience for our guests. Our team takes pride in providing exceptional service and creating a welcoming atmosphere for all occasions, whether it's a cold weather escape or a summer retreat. We're delighted you appreciated our top-notch dining options and clean, inviting rooms, and we look forward to welcoming you back for another memorable stay!

10/10 Excellent

Katherine, Lynchburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Hi, Thank you so much for leaving us a stellar review!

10/10 Excellent

Ann, Norfolk

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A beautiful beachside resort. Front-row seats to a full moon and a fireplace: doesn’t get better.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Hi Ann, Thanks so much for sharing your wonderful experience with us. We're thrilled you enjoyed our beachside resort and the magical moments of a full moon and cozy fireplace – it truly doesn't get better than that! Providing front-row seats to unforgettable moments is what we strive for. Your feedback means the world to us, and we can't wait to welcome you back for more memorable stays at Sanderling Resort!

10/10 Excellent

lamont

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room and staff were excellent. Restaurant was way overpriced for the amount of food
Séjour de 3 nuits en février 2024
Réponse de General Manager le 18 mars 2024
Hello, We're so glad to hear that you enjoyed your room and found our staff excellent – that's fantastic to hear! We appreciate your feedback regarding the pricing at our restaurant, and we'll definitely take it into consideration as we continue to improve our offerings. Your input is invaluable to us, and we look forward to welcoming you back for another great stay soon!

6/10 Satisfaisant

Kelly

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Hello Kelly, thanks for sharing your experience with us. We genuinely appreciate your feedback as it helps us understand areas where we can improve. We appreciate your insights and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Eileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Hi, Eileen! Thank you so much for taking the time to provide feedback on your recent stay, we're so glad you enjoyed your visit. We hope to see you again soon!

10/10 Excellent

Meeteese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a great time
Séjour de 1 nuit en février 2024
Réponse de General Manager le 26 févr. 2024
Meeteese, We're thrilled to hear that you had a great time during your stay with us! At our beachy retreat on the Outer Banks, creating memorable experiences for our guests is what we're all about. Whether you were soaking up the sun on our sandy shores or exploring the beauty of OBX, we're delighted that you enjoyed your time with us. We can't wait to welcome you back for more fun and relaxation in the future!

10/10 Excellent

James

Voyage en couple
Both my wife and I are in our 70’s (71&76). Not having ramps or an elevator made getting around fairly difficult for us. Also, the wooden exterior hand rails gave my wife slivers several times. I suggest either having painted metal rails or some kind of a TREX rail system. The rest of our experience was fine. J. Lindberg
Séjour de 2 nuits en février 2024
Réponse de General Manager le 16 févr. 2024
James, We're delighted to hear that overall, you had a fine experience during your stay with us! We appreciate your valuable feedback regarding accessibility concerns, especially for guests in their golden years. Your suggestion for painted metal rails or a TREX rail system is noted, and we'll certainly take it into consideration for future improvements. It's our goal to ensure all guests feel comfortable and safe during their time at our beachy retreat on the Outer Banks. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Marisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful resort
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 25 janv. 2024
MArisa, We're absolutely thrilled that you found our resort to be beautiful! At our little slice of paradise on the Outer Banks, we aim to capture the essence of the beachy, laid-back vibes that make OBX so special. From the stunning views of the North Carolina coast to the cozy charm of our accommodations, we're delighted to know you felt the beauty of our beach retreat. Can't wait to welcome you back for more sun and sand.

10/10 Excellent

Jenni

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 10 janv. 2024
Jenni, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 Bien

Keyan

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is truly pet friendly. They welcome dogs on majority of the property with the expectation of pool and gym. However, they do charge you a 300 USD pet fee per stay per room. So if you are only staying for a night or two, it’s really pricey. For this fee, they provide you some convenience items for your pet…. So it’s a nice little souvenir to take home too. We came during the off season, some amenities are not open. Seems to be a nice place to vacation in the summer time with many activities.
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 4 janv. 2024
Hi Keyan, thank you for staying with us st Sanderling Resort! We're delighted to hear that you found our hotel accommodating for your furry companion. It's great to know that you appreciated the convenience items provided for your pet. We also acknowledge that some amenities may not be available during the off-season, but we're glad you recognized that our property offers a wide range of activities in the summer. We hope you consider returning during the warmer months to enjoy all that we have to offer. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place. Greeted with a hot coco bar. Kimball’s restaurant was good- only downer was when the heat came on sounded like the room next door was running a long shower all hours of the night in the building we were in
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 1 févr. 2024
Steve, We're delighted to hear that you had a wonderful stay with us and enjoyed the cozy atmosphere of our hot coco bar upon arrival! It's fantastic that you found Kimball's restaurant to your liking. We'll be sure to investigate the issue with the heating system to ensure a more peaceful night's sleep for all our guests in the future. Your feedback is invaluable to us as we strive to create memorable experiences on the beautiful Outer Banks. We can't wait to welcome you back for another enjoyable stay soon!

4/10 Médiocre

Catherine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is in dire need of a facelift. It is not the Sanderling of yesteryear. The daily resort fee was so deceptive! Unbelievable! To think I actually contemplated having my daughter’s wedding there.
Séjour de 4 nuits en novembre 2023
Réponse de General Manager le 6 déc. 2023
Catherine, thank you for sharing your feedback about your recent experience. While we're glad that you received attentive service from our dedicated staff, we are disappointed that the remainder of your stay fell short of your expectations. We understand your concerns and take your feedback seriously. Guest satisfaction is of the utmost importance to us and we are continually working to make enhancements to provide a better experience for our guests. Thank you again and we hope we will have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Elisa Silvia

Séjour de 5 nuits en juillet 2023
Réponse de General Manager le 6 déc. 2023
Elisa, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very relaxing
I wanted a resort with a spa and restaurant for a much-needed respite from work, and the Sanderling fit the bill exactly! I wish I had come a couple of weeks earlier as some things in the area were considered post-season and not available or were limited, but the trade-off was the peace and quiet. My room was comfortable and the staff were helpful- highly recommend!
Séjour de 4 nuits en octobre 2023
Réponse de General Manager le 7 nov. 2023
Sheila, we're thrilled to hear that the Sanderling was the perfect choice for your laid-back getaway from work. It's wonderful to know that our friendly and attentive staff provided you with outstanding service and that you were able to unwind in our welcoming, comfortable atmosphere. While it's unfortunate that some things in the area were limited due to the post-season, it's wonderful to know that the peace and quiet of the surroundings added to your overall experience. Thank you for the recommendation, and we hope to have the pleasure of welcoming you back for another relaxing getaway in the future!

4/10 Médiocre

Don Sr

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room had a broken screen on deck door, both bars were closed, cockroach on bedroom floor still alive, adult pool not heated.
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 7 nov. 2023
Don, thank you for sharing your concerns with us and leaving your review. We are disappointed to read about the experience you described. We truly value your feedback and can assure you that we are always looking for ways to improve our facilities. Guest comfort and satisfaction are important to us, and we appreciate your patience and understanding.Your comments will be shared with our leadership team, and we do hope we will have the opportunity to welcome you back in the future.

6/10 Satisfaisant

Diane, THE PLAINS

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 6 nov. 2023
Diane, thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 6 nov. 2023
Michelle, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

6/10 Satisfaisant

Dr. Tammy

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property overall is run down. The pool area was overgrown with long grass and weeds. It was clear that the property is not being kept up. Also, the onsite dining is limited, and the one restaurant on the property is ridiculously overpriced. Very disappointing, especially for the cost of staying at this resort. Don't think we will be back.
Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 19 oct. 2023
Hello Dr. Tammy, thank you for taking the time to share your concerns. We appreciate your insights and we are disheartened to hear of the inconveniences you encountered during your stay. Our guests' satisfaction is of the utmost importance to us and it's disappointing to know that your visit fell short of your expectations. Your feedback is valuable, and will help us make necessary improvements to provide a better experience for our guests in the future. Thank you again and we wish you safe travels.

10/10 Excellent

LINDA, BURKE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 11 oct. 2023
Linda, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

4/10 Médiocre

Linda

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
VERY expensive for a very mediocre room, noisy hvac, poor amenities (beach chairs / umbrella we self setup, no streaming services, and coffee was only available in one building…).
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 11 oct. 2023
Linda, we appreciate your feedback regarding your recent stay and are disappointed to know that your experience did not meet your expectations. The inconveniences you encountered have been noted and will be taken into consideration as we work to improve our offerings. We understand the importance of providing a comfortable and convenient experience for our guests, and we'll strive to make necessary improvements. Your feedback is valuable as we continually seek to enhance our guest experience. Thank you for sharing your observations, and we hope you'll consider giving us another opportunity to provide you with a more satisfying experience in the future.

8/10 Bien

LeeAnn

Voyage en famille
We be back. Great property
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 9 oct. 2023
LeeAnn, thank you for sharing your thoughts regarding your recent visit to Sanderling Resort! We're delighted to hear that you plan to return to our property and that you had a positive overall experience. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future. Thank you for choosing our property, and we can't wait to host you again!

10/10 Excellent

Garfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Team
Excellent stay and great staff. The Lifesaving Station and front desk reception team made our time there even more delightful for our 30 year anniversary.
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 3 oct. 2023
Hi Garfield, thank you for staying with us at Sanderling Resort! We're thrilled to hear that you had an excellent stay and that our friendly staff, especially at Lifesaving Station and front desk, contributed to making your 30th anniversary celebration even more delightful. Your kind words are greatly appreciated, and we're delighted to have been part of such a special occasion. Thank you for choosing us for your celebration, and we look forward to welcoming you back for future memorable moments.

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very nice property and pretty much the only resort type place on this part of the Outer Banks. Loved our spacious room and modern bathroom. Pretty pools but you couldn’t see the beach from them because of the necessary protective dunes—not a negative really because the practical is critical here. Only negative is that they seemed to be short staffed with longer than comfortable or necessary waits for food at the breakfast place. Once we got it the food was excellent. All in all, a nice experience.
Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 25 sept. 2023
Patricia, thank you for staying with us at Sanderling Resort! It's wonderful to hear that you loved our spacious rooms and modern bathroom, and we're glad you enjoyed our amenities like our relaxing pools. We're disappointed to hear about the inconveniences you encountered and your feedback has been noted. Thank you for sharing your overall positive experience, and we hope to have the pleasure of welcoming you back for an even smoother and more enjoyable stay in the future.

6/10 Satisfaisant

Christopher

No elevator to start with ... overpriced for just a visit.. they offer alot of options... overrated.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 2 oct. 2023
Christopher, thank you for sharing your honest feedback on your recent experience. We are disappointed that your stay with us did not reach your expectations and we appreciate you sharing your concerns. Your thoughts have been communicated with our leadership team and will be reviewed as we continue towards enhancing our guests' experience. Thank you for sharing your thoughts, and we hope that you'll consider giving us another chance in the future to provide you with a more satisfying experience.

8/10 Bien

Marc, Bloomington

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beach plus pool combo is unbeatable.
Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 25 sept. 2023
Hi Marc, thank you for staying with us at Sanderling Resort! We are thrilled to hear that you enjoyed our beach access and various amenities, including our stunning pools. The combination of a beautiful beach and our refreshing pools offers the best of both worlds for relaxation and recreation. We're thrilled you enjoyed this fantastic feature during your stay, and we look forward to hosting you again for more beach and poolside enjoyment in the future!

10/10 Excellent

Joanna

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Loved this hotel, so much better than I was expecting. Great facility.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 19 sept. 2023
Joanna, thank you for your kind words regarding your recent stay at Sanderling Resort! We're delighted to hear that you had such a wonderful time with us and that it exceeded your expectations. Providing a great facility and a memorable experience for our guests is of the utmost important to us and we are glad you experienced this firsthand. Thank you for choosing us, and we look forward to hosting you again in the future!

8/10 Bien

lindsey leigh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy beach access!!!
Séjour de 5 nuits en septembre 2023
Réponse de General Manager le 19 sept. 2023
Hi Lindsey, thank you for staying with us at Sanderling Resort! It's wonderful to hear that you enjoyed your recent visit and our convenient beach access. We strive to make your beach stay as convenient and enjoyable as possible. We are looking forward to welcoming you back for another relaxing visit!

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 19 sept. 2023
Karen, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 Bien

Jaime

Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 9 oct. 2023
Jaime, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

6/10 Satisfaisant

Ryan, New Brighton

Voyage en couple
It was nice but overpriced for the room that faced the parking lot.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 14 sept. 2023
Hi Ryan, thank you for taking the time to share your thoughts. While we are glad that you had a great overall experience, we're disappointed aspects of your stay fell short of your expectations. We strive to offer a variety of room options to suit different preferences and we regret that your accommodations were not what you expected. Your feedback is invaluable and will be taken into account as we continually work on improving our guests' experience. We appreciate your input and hope to have another opportunity to welcome you back.

10/10 Excellent

amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived an hour early for check-in and were greeted with smiles from the second we pulled into the parking lot to the moment we arrived at the front desk. Check -in was seamless and we were able to begin our special getaway sooner than expected. The beach access was easy to maneuver (I have mobility issues) as was the ingress and egress points going to and from our room. The view was exceptional and service impeccable.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 11 sept. 2023
Hi Amy, thank you for staying with us at Sanderling Resort! We're absolutely delighted to hear about your positive experience from the moment you arrived. Making check-in seamless and service impeccable are some of our top priorities, and we're pleased that we met your expectations. Thank you for your kind words about the exceptional view and the friendly welcome you received. Your feedback encourages us to continue offering the level of service that you enjoyed. We look forward to welcoming you back for another special getaway.

8/10 Bien

Maura

Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 2 oct. 2023
Maura, thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

10/10 Excellent

Arvind

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyable stay
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 8 sept. 2023
Hello Arvind, thank you for staying with us at Sanderling Resort! It's wonderful to know that you had a great time during your time with us. Our goal is to provide our guests with a relaxing and comfortable atmosphere and we are thrilled that this was reflected in your stay. It was a pleasure welcoming you and we're looking forward to your next visit!

10/10 Excellent

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice beach hotel in a nice city
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 8 sept. 2023
Hi Martin, thank you for staying at Sanderling Resort! We're thrilled to hear that you enjoyed our beachfront location and comfortable accommodations. We strive to provide our guests with a relaxing and seamless experience and it's wonderful to know that you experienced this firsthand. Thank you again and we're looking forward to welcoming you back again soon!

10/10 Excellent

LINDA, Washington Crossing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 7 sept. 2023
Linda, thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient to beach. would suggest installing a ramp to the beach for handicap people easy access.
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 7 sept. 2023
Marcia, thank you for taking your time to share your experience at Sanderling Resort! We are pleased to hear that you enjoyed our location's proximity to the beach. Your additional feedback is appreciated and will be shared with our team as we continue to work towards enhancing our guests' experience. Thank you again and we can't wait to welcome you back for another memorable experience.

8/10 Bien

Michael

Séjour de 6 nuits en août 2023
Réponse de General Manager le 25 sept. 2023
Michaell, thank you for staying with us. It was a pleasure having you and I look forward to welcoming you again!