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Avis sur Raia Hotel & Convention Centre Terengganu

4 out of 5
Raia Hotel & Convention Centre Terengganu
Jalan Lapangan Terbang, Gong Badak, Kuala Terengganu, Terengganu

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 76 avis sur 295." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 295." "
Note des voyageurs de 6 (Satisfaisant), d’après 52 avis sur 295." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 295." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 295." "

8,0/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Kevin

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Moyen
Chambre un peu vétuste, juste pratique pour l'aéroport.
Séjour de 1 nuit en juillet 2017

2/10 Horrible

Francoise

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fuyez cet hotel qui est en plus très cher
Ma chambre était vraiment très très très sale ça sentait mauvais , le couloir digne d un bouge et qui puait....quand au restaurant c était franchement pas bon et le service très très long ( en fait il n y a aucun service!)

6/10 Satisfaisant

Khalil, Paris

Les points forts : Propreté, personnel et service, confort de la chambre
Bon séjour, reposant. Navettes à disposition.

8/10 Bien

Olivier, HCMC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hotel
Bon hotel pour un transit car tout pres de l'aeroport. La qualite de la chambre etait bien au dessus de nos attentes en comparaison du prix. Je mettrais 4+ étoiles pour la chambre.

10/10 Excellent

Lakehal, Sevran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour dans ce sublime hôtel !!!
Ayant réservé cet hôtel à la dernière minute, suite à un problème avec l'hôtel où je séjournais... Je fus très agréablement surpris par la grande qualité dans son ensemble qui affiche un rapport qualité/prix proche du 10/10! En effet, c'est un hôtel récent (datant de 2010) avec des chambres très spacieuses et très design (on se croirait au Mercure Hôtel!) Le petit-déjeuner continental inclus dans la réservation est plus que satisfaisant (plats locaux, fruits,gâteaux sucrés, céréales,etc...) Le déjeuner ou le diner peuvent être pris sur place et il y a le choix de manger à la carte ou au buffet (prix très très raisonnable) C'est l'un des seuls hôtels qui offre une piscine et de surcroit, une piscine extérieure comportant une piscine pour enfant avec toboggan et jeux d'eau! Il y a aussi une piscine couverte réservée à la gente féminine. Par contre, "tenue correcte exigée"...En effet, il est à noter que Kuala Terengganu est une ville très pratiquante. Le personnel de l'hôtel a été d'une gentillesse et d'une disponibilité incroyable. Les points qui peuvent un peu gênant sont : - Qu'il est assez excentré du centre ville (il y a quand même une navette gratuite qui permet d'être déposé à 3 endroits de la ville mais dernier retour 18h30 donc pour une soirée en ville, il faudra un taxi...) - Le wifi dans les chambres ne fonctionne pas, il faudra se rendre dans le lobby pour pouvoir surfer sur internet.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
a éviter
Chambre grande mais ayant une très forte odeur d'humidité. Malgré la gentillesse du personnel et un petit déjeuner bien je ne conseille pas cet hotel et nous n'y retournerons pas.

10/10 Excellent

TENGKU PUTERI ZAINORAZIAH

Séjour de 1 nuit en avril 2024

10/10 Excellent

ab rahman thobroni

Séjour de 1 nuit en novembre 2023

8/10 Bien

Gregory

Les points forts : Propreté, personnel et service, équipements
It was under construction and being renovated. When it gets done the place will be very nice. The pool looked amazing and they even had a lazy river. The rooms could use a little updating but the beds amd amenities were very nice. When the work is done it will be a gem of a hotel!!!
Séjour de 1 nuit en décembre 2023
Réponse de Raia Hotel le 20 mars 2024
Dear Gregory, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconveniences, and we thank you for your understanding. We do hope that we have the opportunity to welcome you back to Raia Hotel in the near future.

8/10 Bien

Muhammad Ilham bin Ahmad, Jenjarom

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
I reserve my 5 star for after renovation. I will comeback again. As of now, the room was good. The breakfast buffet was good. Location is good for someone who dont mind to drive. Nothing is walkable distance , fyi. But to find this hotel was easy. Parking lots is a abundant.
Séjour de 2 nuits en octobre 2023
Réponse de Raia Hotel le 16 nov. 2023
Dear Muhammad Ilham, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better.

2/10 Horrible

JAMES

Voyage en famille
Les points faibles : Équipements
You should not sell rooms when you are on renovation. I was not able to use the pool as it was stated pool available
Séjour de 1 nuit en octobre 2023
Réponse de Raia Hotel le 16 nov. 2023
Dear James, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconvenience caused by the facilities, however we have placed the announcement for teh renovation since March'23. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. Please do look forward to a brighter and enhanced stay experience with Raia!

10/10 Excellent

Yamaguchi

Séjour de 1 nuit en août 2023

8/10 Bien

Komala, Petaling Jaya

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay
Séjour de 3 nuits en février 2023
Réponse de Raia Hotel le 16 nov. 2023
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.

8/10 Bien

Komala, Petaling Jaya

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place for stay
Séjour de 1 nuit en mars 2023
Réponse de Raia Hotel le 16 nov. 2023
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.

10/10 Excellent

phaik wen

Séjour de 1 nuit en janvier 2023

8/10 Bien

Irma Intan Ezliena

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

8/10 Bien

Irma Intan Ezliena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

6/10 Satisfaisant

ZARINA

Séjour de 2 nuits en janvier 2022

8/10 Bien

Ahmad Zaidi Laynan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021

6/10 Satisfaisant

Idham

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service
Hilarious check in process. Staff did not attend guest by turn. Early arrived but ignored.
Séjour de 1 nuit en décembre 2021

8/10 Bien

Raina Azene

Voyage d’affaires
Les points forts : Personnel et service
Room
one kind of smell in the room after i switch on the Air Cond.
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Ridzwana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021

8/10 Bien

Kamal Azizi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel is generally OK but the stay was during the time hotel was used for a COVID quarantine location, so it was a bit gloomy and quiet, felt a bit scary as well.
Séjour de 1 nuit en septembre 2021

8/10 Bien

Azlan

Voyage d’affaires
Les points forts : Confort de la chambre
Séjour de 1 nuit en septembre 2021

8/10 Bien

HIROSHI

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable!!!
Very comfortable stay in one night there.
Séjour de 1 nuit en mai 2021
Réponse de EMarketing Raiahotels Terengganu le 11 mai 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

8/10 Bien

Cheng

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2021
Réponse de EMarketing Raiahotels Terengganu le 17 avr. 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reasonable price with cleanliness & service.
I'm satisfied with the level of cleanliness of the room, comfort and service provided. However, i suggest the hotel should provide family rooms at all level because when i ask for other level, they said there's no room, only at that level.
Séjour de 2 nuits en mars 2021
Réponse de EMarketing Raiahotels Terengganu le 13 mars 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 Excellent

Izaha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2021
Réponse de EMarketing Raiahotels le 14 janv. 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 Excellent

Nur Amanina

Séjour de 1 nuit en janvier 2021
Réponse de EMarketing Raiahotels Terengganu le 18 janv. 2021
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2020
Réponse de EMarketing Raiahotels le 25 nov. 2020
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 Excellent

ZULKIFLI

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de EMarketing Raiahotels le 25 nov. 2020
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

10/10 Excellent

siti aishah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sangat puas hati
Hotel yang sangat selesa, bersih dan mudah untuk cari kawasan makan
Séjour de 1 nuit en septembre 2020
Réponse de EMarketing le 23 sept. 2020
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

Stephen-Claude

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
It was an overnight stay on the way to Redang Island. It was adequate but dated. The view from the room was lovely, but staff could be friendlier.
Séjour de 1 nuit en août 2020
Réponse de EMarketing le 22 août 2020
Dear Guest, Thank you for staying at Raia Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 Bien

Ilham, Kuala Lumpur

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raia Hotels need some work to do before it can be a great hotel. Your guests parked at the side of the road but a designated parking area is available and empty. Something wrong here is it? And breakfast buffet was frustrating. You have the facilities, you got the potential. Still can improve. Other than this, everything was good. The room was good, the staff was nice, the hotel itself looks good inside and outside. Recommended for business travellers like me as it is near the airport, but for vacation, probably hotels in Kuala Terengganu City would be better.
Séjour de 3 nuits en août 2020
Réponse de EMarketing le 19 août 2020
Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future.

8/10 Bien

Mohd Shukri

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Séjour de 2 nuits en mars 2020
Réponse de EMarketing THHT le 18 mars 2020
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

Sathiabama

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Work in Terengganu
It was a convenient hotel for my work trip
Séjour de 1 nuit en janvier 2020
Réponse de E-Marketing THHT le 28 janv. 2020
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Emarketing THHT le 7 déc. 2019
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not recommend!!! Food not good, hotel not clean. Room not clean.
Séjour de 1 nuit en novembre 2019
Réponse de Emarketing THHT le 27 nov. 2019
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the strategic location. that near to town and airport.
Séjour de 4 nuits en octobre 2019
Réponse de Emarketing THHT le 15 oct. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Not bad..
The hotel was a bit run down. The room is big but the hosekeeping did not clean the room properly. There was a food in the fridge and there was a used shower cap hanging at the toilet. Even a few bundle of hairs every where at the toilet and on the bed.. the carpet on the walk way to the room looks bad. Overall the hotel is big and was okay stay. Could improve in future.
Séjour de 1 nuit en septembre 2019
Réponse de EMARKETING THHT le 12 oct. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i like everything about this hotel. tq
Séjour de 1 nuit en octobre 2019
Réponse de EMARKETING THHT le 12 oct. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

David

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Not Helpful Hotel Receptionist
It was quite disappointed that the Hotel receptionist declined our request to call for a Grab with the reason that they don't have the driver list. Actually, they might use the appropriate apps because our phone could not download the Grab Apps due to technical problem. Moreover, hotel wifi sometimes was not connected.
Séjour de 1 nuit en septembre 2019
Réponse de Emarketing THHT le 3 oct. 2019
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

6/10 Satisfaisant

HASAN

Voyage en famille
Les points forts : Propreté et confort de la chambre
Please wake up, dear Hotel Manager
The facilities are good and new but the staffs are not good, they are giving poor service. The PR is very poor. The hotel manager may be sleeping. This is my 5th stayed in this hotel since the last 3 years., and noted the PR geeting poor and poorer. This hotel is still among the good hotel to stay in Kuala Terengganu but unfortunately the Hotel Manager is not taking this opportunity.
Séjour de 1 nuit en septembre 2019
Réponse de Emarketing THHT le 25 sept. 2019
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Emarketing THHT le 29 sept. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good
restricted islamic area, so there is no alcohol around here. facility is perfect.
Séjour de 1 nuit en août 2019
Réponse de Emarketing THHT le 19 sept. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

xsan, johor

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good place to stay.variety of breakfast which different from day to day.
Séjour de 2 nuits en juillet 2019
Réponse de Emarketing THHT le 9 août 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

MOHD YAAKUB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019

10/10 Excellent

SHAHLIZA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the environment & cleanliness
Séjour de 2 nuits en juillet 2019
Réponse de Emarketing THHT le 19 sept. 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

SMN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was good and strategic location
Séjour de 1 nuit en juillet 2019
Réponse de Emarketing THHT le 9 août 2019
Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

8/10 Bien

short_escape

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
love the private swimming pool for ladies...the TV in the room is outdated and also it does not support USB for movie..
Séjour de 2 nuits en juin 2019
Réponse de Emarketing THHT le 9 août 2019
Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management