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Avis sur Pullman Kuching

4.5 out of 5
Pullman Kuching
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 366 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 400 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 144 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 1001." "

8,2/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Driss

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Pullman Kuching le 30 déc. 2022
Dear Driss,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Driss

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Pullman Kuching le 29 déc. 2022
Dear Driss,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Mustapha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Hotel!!!!
Séjour de 3 nuits en avril 2019

8/10 Bien

Gauthier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seulement 2 restos au Pullman nous avons pris nos repas à l'extérieur Topspot restos de seafood à 2 pas de l'hôtel bonne ambiance et prix très raisonnables
Réponse de Tania le 12 avr. 2018
Dear Gauthier, Many thanks for your review of your recent stay at the Pullman Kuching. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Regards, Marjorie Tania Guest Experience Manager

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pullman à la dérive !
Au restaurant comme au lounge, la nourriture est malheureusement exécrable : tout baigne dans l'huile, produits de mauvaise qualité, restes récupérés puis frits ou panés et servis (desséchés) à l'heure du cocktail à l'executive lounge. Tout est industriel, desserts épouvantables, même les confitures de l'executive lounge étaient de piètre qualité. Un royaume pour saveurs et colorants artificiels ! Au rez de chaussée, beaucoup de choix pour le petit déjeuner mais le même constat : franchement mauvais. Nous avons tenté deux cocktails et aussitôt abandonné, pour nous rabattre pendant la durée du séjour sur des fruits coupés et de la bière en bouteille. Dans la salle de sport, peu de climatisation et pas au bon endroit : on suffoque après 5 mn d'effort. En conclusion, une grande déception - et une vraie méfiance désormais vis-à-vis des critères Pullman en Asie ! Nous avons décidé d'éviter les hôtels du groupe.
Séjour de 3 nuits en mai 2017
Au nom de Pullman Kuching, veuillez accepter mes excuses sincères pour votre séjour désagréable au Pullman Kuching récemment. Nous nous efforçons de faire en sorte que nos clients connaissent les meilleures visites possibles lors de leurs déplacements et nous avons dépassé notre objectif cette fois-ci. Assurez-vous d'avoir mon chef de département pour examiner les problèmes qui concernent nos services et les faire appliquer leurs plans d'action pour améliorer leur niveau de services. Nous espérons que ce séjour ne vous empêchera pas de revenir à Pullman Kuching dans le futur. Nous espérons que nous pourrons vous servir à nouveau dans un proche avenir. Cordialement, Annie Majidi Gestionnaire de l'expérience des invités

10/10 Excellent

FREDERIC, Mont de Marsan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kuching 2016
Fin de séjour dans un hôtel confortable que je connaissais déjà,hall d'entrée trop réfrigéré dommage,très bien quand-même.
Réponse de General Manager le 18 oct. 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Celine, Tarbes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super adresse à Kuching
Cet hôtel est immense, à l'image de son impressionnant lobby. Vaste chambre parfaitement équipée, la literie est royale, on nous dépose le journal tous les matins. Les dimensions de la piscine sont hallucinantes et il est très agréable de s'y poser pour un moment de détente. La salle de sport est également grande et bien équipée. A noter un atout inattendu : on peut accéder directement par les ascenseurs au mall "The Hills" situé sous l'hôtel, où on a 10 % de réduction dans les restaurants en montrant la carte de sa chambre. La rivière Sarawak n'est qu'à quelques minutes à pied (croisière sympa), de même qu'un petit supermarché aux tarifs défiant toute concurrence.
Réponse de General Manager le 17 août 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Bien

laurent, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful staff, top hotel
Réponse de Borhan le 9 juil. 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Bruno, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lits très confortables
Très bel hôtel, bien placé, très calme et literie excellente, et proche de tout
Réponse de Borhan le 18 oct. 2014
Monsieur/Madame + Bruno, Nous vous remercions pour vos commentaires suite à votre séjour à Pullman Kuching. C’est avec grand plaisir que nous acceptons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Une nouvelle fois, nous vous remercions de nous avoir fait connaître votre satisfaction à la suite de votre séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur/Madame, en l’expression de nos sentiments les meilleurs. Borhan Bin Salleh Guest Experience Manager

8/10 Bien

gilles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Annie le 9 juil. 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de Borhan le 9 juil. 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Satisfaisant

Benjamin Hng

Voyage d’affaires
The hotel looks old and the amenities are quite limited.
Séjour de 2 nuits en avril 2024
Réponse de Pullman Kuching le 27 avr. 2024
Dear Benjamin Hng, Thank you for taking the time to share your experience. We are sorry that your experience did not quite meet your expectations. Our hotel is scheduled for renovation and upgrading works this year to provide our valued guests a better experience. Once again, thank you for staying with us, and we hope to have the opportunity of welcoming you back in the future. Yours sincerely, Pullman Kuching

10/10 Excellent

Bhaskar Deb

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious lobby and facilities.
Séjour de 2 nuits en avril 2024
Réponse de Pullman Kuching le 4 avr. 2024
Dear Bhaskar Deb, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

JOO LEONG

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the Good hospitality in Kuching city
Séjour de 3 nuits en mars 2024
Réponse de Pullman Kuching le 2 avr. 2024
Dear JOO LEONG,Your positive feedback means so much to us, and we are honored that you chose to stay with us. We look forward to welcoming you back soon and continuing to exceed your expectations. Thank you again for your kind words and for choosing to stay with us.Warm regards,Pullman Kuching

10/10 Excellent

Changsheng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en mars 2024
Réponse de Pullman Kuching le 1 avr. 2024
Dear Changsheng,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Chwee Poh

Séjour de 3 nuits en mars 2024
Réponse de Pullman Kuching le 1 avr. 2024
Dear Chwee Poh,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

AH CHOO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is easy to walk down to the waterfront and back. Good if you can provide more information on eateries, places of interest, shops, etc on the map you provided. Its too few, brief and not accurate enough.
Séjour de 2 nuits en mars 2024
Réponse de Pullman Kuching le 6 mars 2024
Dear AH CHOO, Thank you for taking the time to review your stay with us. Your feedback is duly noted, and will be shared with the team for further review. In the meantime, do approach our Concierge for more information. Thank you. Warm regards,Pullman Kuching

10/10 Excellent

JUNYA

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelent service.
Séjour de 1 nuit en février 2024
Réponse de Pullman Kuching le 6 mars 2024
Dear JUNYA, We are thrilled to learn that you had an enjoyable stay with us. Thank you for the kind words as it serve as an encouragement to the team to strive better. We look forward to welcoming you again in the near future. Thank you. Warm regards,Pullman Kuching

8/10 Bien

Raffles Kean Yee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to choices of restaurants, cafes, and pubs.
Séjour de 1 nuit en février 2024
Réponse de Pullman Kuching le 21 févr. 2024
Dear Raffles Kean Yee,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Wei Di

Voyage en couple
Les points forts : Personnel et service
Overall stay was good. Found some old blood stains on the sheets.
Séjour de 3 nuits en février 2024
Réponse de Pullman Kuching le 21 févr. 2024
Dear Wei Di,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Kye Myung

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 4 nuits en janvier 2024
Réponse de Pullman Kuching le 21 févr. 2024
Dear Kye Myung,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

2/10 Horrible

poul e

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
This is a 5 Star Hotel - 5 very small stars
The good thing first - the bed was comfortable and the air con worked Then the bad - No hot water for showering, bathroom sink was blocked at arrival and had to call maintenance, bar fridge had to be deiced and then barely cooled, only 4 lifts for the size of hotel should be at least 6-8 so long waits, car park is really annoying coz they charge you RM5 per day, which is ok if you didn't have to go outside the building to pay the 5RM in an unsafe area - why do they bother charge RM5 instead on making it free parking is beyond me. All in all a hotel very much build on a budget and maintenance is poor.
Séjour de 1 nuit en décembre 2023
Réponse de Pullman Kuching le 7 janv. 2024
Dear poul e,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Masahiko

Les points forts : Propreté
Séjour de 5 nuits en décembre 2023
Réponse de Pullman Kuching le 21 févr. 2024
Dear Masahiko,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Confort de la chambre
A great hotel but not with good services
The hotel rooms were not clean with lots of thick dust. Lots of things are missing like small towel, lotion. The kettle and ac control is broken upon checking in. The room wasnt cleaned properly for the subsequent days. Glass was not washed, floor wasnt mopped, towel wasnt given. The conceige service was great. Parking fee was also not explained clearly which created lots of confusion
Séjour de 5 nuits en décembre 2023
Réponse de Pullman Kuching le 7 janv. 2024
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Guan Hoe Donald

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean facility. Many eating options around the vicinity.
Séjour de 3 nuits en décembre 2023
Réponse de Pullman Kuching le 7 janv. 2024
Dear Guan Hoe Donald,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Eugene

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Pullman Kuching le 18 déc. 2023
Dear Eugene,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

4/10 Médiocre

Ching

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stink
Séjour de 3 nuits en décembre 2023
Réponse de Pullman Kuching le 18 déc. 2023
Dear Ching,Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

Leong Sim

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
City centre, convenient walking distances to places of interests.
Séjour de 5 nuits en novembre 2023
Réponse de Pullman Kuching le 13 déc. 2023
Dear Leong Sim,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Kanyapat

Séjour de 1 nuit en décembre 2023
Réponse de Pullman Kuching le 13 déc. 2023
Dear Kanyapat,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Smoking and tobacco smell in lobby area
Good stay at a good location. Only complaint is the smoking stench in the main lobby. They should be more stricter with smokers snoking in a designated area further away so tge ventilation doesnt blow into the lobby.
Séjour de 2 nuits en novembre 2023
Réponse de Pullman Kuching le 13 déc. 2023
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

JUNYA

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excelent.
Séjour de 1 nuit en novembre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear JUNYA,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

christa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Es war ein wirklich großes Zimmer mit wunderbarer Aussicht. Das Personal sehr freundlich. Einige Dinge ( Bodenfliessen locker, damenumkleide unsauber) könnten verbessert werden
Séjour de 3 nuits en novembre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear christa,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good location, service could be improved
The hotel is located close to the Kuching Hilton, and is a short walk uphill from the Waterfront. The property presents itself as an up-market establishment and makes a great impression upon arrival. However once inside, one is slightly underwhelmed. Parking is shared with the shopping center downstairs and is not complementary. The air conditioning in the room did not cool fully despite adjusting the controls. The TV stations offered did not match what was printed in the list in the room. Sometimes it was difficult to get towels at the swimming pool. Also housekeeping sometimes missed replenishing the in-room amenities. Most disappointing was neither the front desk nor housekeeping answered when telephoned from the room. Overall, it just missed on making itself the premier destination in town.
Séjour de 3 nuits en novembre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear Valued Guest,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

INYUB

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
편안한 숙박
숙박할 수 있는 공간이 매우 넓고 좋았어요. 특히나 화장실은 매우 넓었습니다. 화장실에서 냄새가 올라오긴 했지만, 문을 닫고 있으면 괜찮았어요:) 편안한 숙박이었습니다.
Séjour de 3 nuits en novembre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear INYUB,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Han Peng

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff were pleasant and helpful but property’s wear and tear, especially mold and broken fixtures, need serious attention.
Séjour de 3 nuits en novembre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear Han Peng,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Sung Ho

Voyage d’affaires
Les points faibles : Propreté
Séjour de 7 nuits en octobre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear Sung Ho,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Khairiana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bfast is great. Near to foodcourt. And toilet is big for deluxe room
Séjour de 2 nuits en octobre 2023
Réponse de Pullman Kuching le 4 déc. 2023
Dear Khairiana,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Bien

King Hong

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear King Hong,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

4/10 Médiocre

Ada, San Leandro

Les points forts : Personnel et service
Les points faibles : Propreté
Stain on bedding. Horrible!
Séjour de 2 nuits en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear Ada,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Prabakar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear Prabakar,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
dirty toilet & poor paper quality
very bad and dirty toilet at the lobby level. room small roll tissue is rough, facial tissue is very thin that sticks on the face.
Séjour de 2 nuits en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

4/10 Médiocre

Esther

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear Esther,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Thomas

Séjour de 6 nuits en octobre 2023
Réponse de Pullman Kuching le 4 nov. 2023
Dear Thomas,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Iz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel room overseeing the Sarawak River. Splendid view. Very clean roon.
Séjour de 3 nuits en septembre 2023
Réponse de Pullman Kuching le 5 oct. 2023
Dear Iz,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Wee Jung

Les points forts : Personnel et service
Séjour de 4 nuits en septembre 2023
Réponse de Pullman Kuching le 29 sept. 2023
Dear Wee Jung,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Yih Wey, Port Dickson

Les points forts : Propreté, personnel et service, équipements
Air-conditioning is not that well. No exemptions for parking at the basement/no onsite parking
Séjour de 3 nuits en septembre 2023
Réponse de Pullman Kuching le 29 sept. 2023
Dear Yih Wey,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

8/10 Bien

jaidi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Pullman Kuching le 23 sept. 2023
Dear jaidi,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Kwet

Les points forts : Personnel et service
Hotel room need a good maintenance, ac in the room is not cooling. Two bottles of water in room every day, that very nice.
Séjour de 1 nuit en septembre 2023
Réponse de Pullman Kuching le 22 sept. 2023
Dear Kwet,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Satisfaisant

Yasushi

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Pullman Kuching le 22 sept. 2023
Dear Yasushi,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

John, Petaling Jaya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the location of this hotel as it is very convinient.
Séjour de 2 nuits en septembre 2023
Réponse de Pullman Kuching le 22 sept. 2023
Dear John,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching