Coin salon dans le hall

Avis sur BURSA Hotel Kyiv

4 out of 5
BURSA Hotel Kyiv
Konstantinovskaya, 11, Kyiv

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 79 avis sur 101." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 101." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 101." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 101." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 101." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

ADAM

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place and cool staff. Very good located place, clean, quiet and modern!!!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Erlend

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabolous
This Hotel is fabolous, nothing less. Just book ….
Séjour de 3 nuits en avril 2023

10/10 Excellent

Sami

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023

8/10 Bien

Clara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall our stay at Bursa Hotel was good. The hotel is within walking distance to the metro & it is in a nice area. The lady that checked us in & out was very friendly and helpful & she always had a smile on her face. Breakfast was good, the room was clean. There were, however, a couple of issues: 1.The temperature in the room was too warm for me & I did request a few times to the staff to lower the temperature but it was still too warm (for some reason we weren't able to adjust the thermostat in the room) 2. The bottom of the bathroom shower glass had a leak, so everytime we took a shower there would be a puddle of water on the bathroom floor.
Séjour de 6 nuits en décembre 2021

10/10 Excellent

David

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I'm going to stay here again!
Superb hotel - great rooms, friendly staff - lovely breakfast... I'm going to stay here again! :-D
Séjour de 1 nuit en octobre 2021
Réponse de Iryna, Front Desk Manager le 5 nov. 2021
Dear Michael, Thank you for choosing BURSA and for your feedback! It is priceless for us to know how much you enjoyed your time. We can't wait to welcome you back (:

10/10 Excellent

Sofia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff is everything here!
Staff here is the best! Will definitely come back here just for them! Great location close to many things and the subway to get around. Breakfast is delicious.
Séjour de 3 nuits en octobre 2021
Réponse de Iryna, Front Desk Manager le 5 nov. 2021
Dear Sofia, Our guests are everything here! Thank you for your warm words and for choosing us! We can't wait to welcome you back <3

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was excellent and great option to have in bed. Rooms were clean and staff very professional. Also helped us organize our wedding night on beautiful terrace outside. Great hotel!
Séjour de 1 nuit en août 2021
Réponse de Iryna, Front Desk Manager le 11 août 2021
Dear Guest, Thank you for choosing BURSA Hotel for such an important day of your life and for your warm feedback, which is extremely important and valuable for us! We hope to see you next time to make your stay unforgettable <3

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Breakfast and design
Séjour de 4 nuits en juillet 2021
Réponse de Iryna, Front Desk Manager le 17 août 2021
Dear Guest, Thank you for your feedback! See you at BURSA <3

8/10 Bien

Anastasiia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel. A bit loud/noisy in the rooms. The restaurants are great
Séjour de 2 nuits en juillet 2021
Réponse de Iryna, Front Desk Manager le 17 août 2021
Dear Anastasiia, Thank you for your feedback! We are looking forward to welcoming you back (:

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Great hotel with a modern\industrial rustic interior design. The hotel location is not the best, but the vibes made it up for it. The staff was very nice and welcoming. And the entrance is casual and there's always different people either sitting or eating or whatever. I would recommend the hotel only for younger guests (20, 30 year olds).
Séjour de 4 nuits en juillet 2021
Réponse de Iryna, Front Desk Manager le 25 juil. 2021
Dear Guest, Thank you for your feedback! We will be happy to welcome you back to BURSA (:

10/10 Excellent

Dubravko

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel! Great design,comfortable rooms
Séjour de 4 nuits en juillet 2021
Réponse de Iryna, Front Desk Manager le 24 juil. 2021
Dear Dubravko, Thank you for your feedback! Hope to see you soon at BURSA again (:

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bursa hotel offers a unique stay at the heart of Kyiv. However, the only thing that bothered me are the washrooms as it offers no privacy at all. Other than that it was an amazing hotel and an amazing room.
Séjour de 2 nuits en juillet 2021
Réponse de Iryna, Front Desk Manager le 15 juil. 2021
Dear Guest, Thank you for choosing BURSA Hotel and for your feedback. We are happy that you enjoyed your stay with us, however, all the hotel rooms are unique in design and you were lucky to stay in one of the most interesting (; Looking forward to welcoming you back!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2021
Réponse de Iryna, Front Desk Manager le 24 juil. 2021
Thank you for your feedback!

10/10 Excellent

Viatcheslaw

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a very lively neighborhood. Always a pleasure to stay here. During covid times the service is up to the new standards.
Séjour de 4 nuits en février 2021
Réponse de Iryna Front Desk Manager le 1 mars 2021
Dear Guest, Thank you so much for your sincere review! We are glad to hear that no inconveniences were caused by some new routine forced by this quarantine times. Looking forward to welcoming you back (;

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my favorite choice when visiting Kyiv for business or tourism. Very good location, well designed interiors, and very attentive staff. The breakfast offers great value.
Séjour de 5 nuits en janvier 2021
Réponse de Iryna Front Desk Manager le 1 mars 2021
Dear Guest, Thank you for choosing BURSA Hotel and for your review. We are always happy to welcome both business and leisure travellers so we are looking forward to meeting you soon! :) Best regards!

4/10 Médiocre

Olga

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en septembre 2020

10/10 Excellent

David, Chile

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best hotels in Kyiv. Beautiful contemporary interior design, with attention to detail. The staff is very friendly and helpful, and the food is great. I've stayed before, and I was really looking to the tasty buffet breakfast, but because of sanitary measures for COVID is now a la carte, and even better. The library is a great place to get some work done.
Séjour de 4 nuits en septembre 2020
Réponse de Iryna le 17 sept. 2020
Dear David, Thank you for choosing BURSA Hotel and your review. We highly appreciate your loyalty and we are happy that you loved our new breakfast concept that much! We are already looking forward to welcoming you back:) Best regards, Iryna Front Desk Manager.

8/10 Bien

Pawel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Konstantin Trofimov Front Desk Manager le 19 mars 2020
Dear Pawel, thank you for choosing BURSA Hotel! As I see, your stay was not fully up to your satisfaction. I will appreciate if you can send your comments regarding your experience to general hotel email so I can take all appropriate actions to improve our service.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2020
Réponse de Konstantin Trofimov Front Desk Manager le 5 mars 2020
Dear Guest, it is a pleasure for our entire team that you enjoyed your time with us so much. I hope we will have a chance to welcome you back in recent future!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2020
Réponse de Konstantin Trofimov Front Desk Manager le 3 mars 2020
Dear Guest, it is a pleasure for our entire team that you enjoyed your time with us so much. I hope we will have a chance to welcome you back in recent future!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good
It has a business centre which is good when traveling for work
Séjour de 1 nuit en février 2020
Réponse de Konstantin Trofimov le 27 févr. 2020
Dear Guest, Thank you for choosing BURSA Hotel! It is a pleasure that you enjoyed your stay with us. I hope we will have a chance to welcome you many times in future!

10/10 Excellent

michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Konstantin Trofimov le 10 févr. 2020
Dear Michael, Thank you for choosing BURSA Hotel! It is a pleasure that you loved our hotel so much. Looking forward welcoming you back! With best regards, Konstantin Trofimov Front Desk Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de Konstantin Trofimov le 22 janv. 2020
Dear Guest, Thank you for choosing BURSA Hotel Kyiv! As I see, your stay was not fully up to your satisfaction. I will appreciate if you can email to general hotel email your comments on your experience so I can take all appropriate actions to improve service. With best regards, Konstantin Trofimov Front Desk Manager

10/10 Excellent

Rafi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel, friendly staff, great breakfast. Highly recommended. Will definitely stay there again.
Séjour de 2 nuits en décembre 2019
Réponse de VKhruslov le 18 déc. 2019
Dear Rafi, Thank you for choosing BURSA Hotel! It is a pleasure that you enjoyed your stay with us and our team made it a memorable experience! Looking forward welcoming you back! With best regards, Viacheslav Khruslov Front Desk Manager

8/10 Bien

Prashand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Friendly Place Away from Home
The Hotel was good. The service provided was awesome. The people working at the hotel were awesome and they made made my stay a very happy one. The wifi connection in the room to my computer had issues but the wifi on my phones were okay. However, the IT manager, Sergei helped me with it and he mentioned that they were in the process of replacing the routers. Thank you Sergei. It was a beautiful and lively hotel in the Podil area of Kiev which was a nice area to be in. A very lively hotel with the privacy of a nice hotel and the liveliness of a hostel. You could feel thr vibrations from the train while at the restaurant but I thought it was something interesting to remember. The restaurant and the hotel setup was rather unique. The staff at the hotel, Iryna, Antonina, Mark, Arthem & Nastya(at the restaurant), Bogdan and not forgetting Enya showed me what hospitality was all about and made my stay a memorable one.They made me feel special like a friend and I felt that I had to write this to thank them.
Séjour de 2 nuits en novembre 2019
Réponse de VKhruslov le 18 déc. 2019
Dear Prashand, Thank you for your lovely review! It is a pleasure for our entire team that you enjoyed your stay with us. Our team strives to provide passionate and personalized service and your comment will be a real pleasure for them to hear your kind words. I hope we will have a chance to welcome you many times in future at BURSA Hotel Kyiv With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
Love your botique hotel
Séjour de 2 nuits en novembre 2019
Réponse de VKhruslov le 13 déc. 2019
Dear Guest, Thank you for choosing BURSA Hotel! It is a pleasure that you loved our hotel so much. Looking forward welcoming you back! With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Magnus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in great location
Great hotel. Great location. Great staff. Everything great. Can't find anything to complain... Maybe the included breakfast was a bit on the simple side, but you could order whatever was missing, so no biggie... Close to everything and close to subway.
Séjour de 3 nuits en octobre 2019
Réponse de VKhruslov le 24 nov. 2019
Dear Magnus, Thank you for your review! It is a pleasure that you loved your stay so much! We hope to welcome you back in BURSA Hotel soon! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Very nice, clean and comfortable hotel close to the old city. Staff was friendly and I really liked the design of the room :)
Séjour de 2 nuits en novembre 2019
Réponse de VKhruslov le 27 nov. 2019
Dear Guest, Thank you for choosing BURSA Hotel while in Kyiv! We are delighted that you enjoyed your stay with us! Hope to welcome you again soon! With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2019
Réponse de VKhruslov le 18 nov. 2019
Dear Guest, Thank you for chooosing BURSA Hotel! We are looking forward welcoming you back! With best regards, Viacheslav Khuslov Front Desk Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The style, design of the hotel is great, however there were a few things that really bugged me, i.e. the stopper/softener for the entrance door was inconveniently located on the floor in front of the wardrobe and because u don’t remember it’s there you kick yourself quite often, as well as the distance between a tv and a bed. It’s very narrow and you can bump into one or another. Also because of the location of a tv and a construction/design of the bed , the metal leg is right in the middle of a tv screen so you can’t see a full picture. Cleaning lady shouldn’t change the way you left things, i.e. which shower you prefer to work. Staff is very helpful and friendly, however the staff in a restaurant is very slow and kind of inattentive.
Séjour de 2 nuits en novembre 2019
Réponse de VKhruslov le 9 nov. 2019
Dear Guest, Thank you for choosing BURSA Hotel and for your detailed review! I will address your comments to respective department head in order to improve service point as well as to check if we can make some of engineering arrangements to make room more comfortable. I hope we will have a chance to welcome you back again and see the positive change With best regards, Viacheslav Khruslov Front Desk Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté
This hotel came up in a ‘family friendly’ list on Expedia. It isn’t. It’s beautiful, spotlessly clean and stylish but a party hotel. For a group of friends happy to be out all hours it would be ideal. We were not. Also beware of booking a windowless room with open bunkbeds. They look nice but this just wasn’t an option for us being stowed away with a 1 year old 7pm-7am with no daylight and a dangerous drop. We were offered another room, which was great but at an additional cost. Unfortunately this turned out to be above a rave come 9pm on Friday. The staff cheerily told us ‘they’ll be a party below your room tonight but there are ear plugs’. Tell that to a one year old. This place needs to decide if it’s a hotel or a nightclub. Fine if you want to blur those boundaries, we didn't.
Séjour de 2 nuits en octobre 2019
Réponse de VKhruslov le 7 nov. 2019
Dear Guest, Thank you for your review! We are touched that you liked our hotel's design, however I am very upset that your stay with us was not up to your satisfaction. Never the less when you booked Nice Cubed room there was a clear indication on Expedia that this particular room has no window, when you requested a room with window after check out we were only able to provide you the only room left which was in higher category which was directly above PARAKALO Bar where the party. We consider our self as family friendly hotel, and when ever we see remarks that guests are traveling with children we are always prepare couple of allocation options especially on Friday nights when we have a party, unfortunately your reservation did not have such indication. I hop you will give us a second chance and we will be able to provide you with truly BURSA experience! With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Sherif

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of my favorite hotels in the world!
This is not only the best hotel in Kyiv but also one of my favorite hotels in the world. I travel 4 months out of the year and I always get excited to stay here. The staff is awesome and attentive and smart. The area is great. The breakfast is awesome! And they just make you feel at home. I hope they open more hotels!
Séjour de 1 nuit en octobre 2019
Réponse de VKhruslov le 7 nov. 2019
Dear Sherif, Thank you for choosing BURSA hotel and such a lovely review! It is a pleasure for our entire team to see you among our loyal guests and that you feel like at home with us. I hope that we will see you many times in future and will create more pleasant memories for you! With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked simply everything about the hotel! The warm welcome, considerate Bursa touches throughout, helpful, efficient and friendly staff and the grest location were all superb.
Séjour de 4 nuits en octobre 2019
Réponse de VKhruslov le 5 nov. 2019
Dear Guest, Thank you for staying with us at BURSA Hotel! It is a pleasure that you enjoyed your time with us so much and we created a memorable experience for you! I hope we will have a chance to welcome you back in recent future With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heel erg mooi en nieuwe allemaal. Alles is van hoe kwaliteit van eten tot service tot accommodatie.
Séjour de 5 nuits en octobre 2019
Réponse de VKhruslov le 29 oct. 2019
Dear Guest, Thank you for choosing BURSA Hotel! My team and I are delighted to see that you enjoyed a pleasant stay at our hotel and you appreciated the quality of the services offered by our staff. We are looking forward welcoming you back! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Wonderful staff. Only one minor issue which was promptly taken care of.
Séjour de 6 nuits en octobre 2019
Réponse de VKhruslov le 28 oct. 2019
Dear Philip, Thank you for choosing BURSA Hotel! It is a pleasure that our team made your stay a memorable experience! I hope we will have a chance to welcome you back in future With kind regards, Viacheslav Khruslov Front Desk Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2019
Réponse de VKhruslov le 24 oct. 2019
Dear Guest, Thank you for choosing BURSA Hotel! As I see, your stay was not fully up to your satisfaction. I will appreciate if you can email to general hotel email me your comments on your experience so I can take all appropriate actions to improve service With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en octobre 2019
Réponse de VKhruslov le 23 oct. 2019
Dear Guest, Thank you for your review! It is a pleasure that you enjoyed your stay with us. Looking forward welcoming you back! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2019
Réponse de VKhruslov le 21 oct. 2019
Dear Guest, Thank you for your review! We are looking forward welcoming you back at BURSA Hotel! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cleaning ladies are pushy.... so if you’re going to sleep late make sure you put the thing NOT to be bothered put your door.however this was my fault. This hotel is absolutely excellent. A must stay while in Kiev.
Séjour de 3 nuits en octobre 2019
Réponse de VKhruslov le 15 oct. 2019
Dear Guest, Thank you for taking the time to review your BURSA Hotel experience and recommending us to Expedia community. I hope we will have a chance to welcome you back again soon. With best regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Henrik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de VKhruslov le 9 oct. 2019
Dear Henrik, Thank you for choosing BURSA Hotel! It is a pleasure that you enjoyed your stay with us. I hope we will have a chance to welcome you back again while in Kyiv With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Henrik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de VKhruslov le 9 oct. 2019
Dear Henrik, Thank you for choosing BURSA Hotel! It is a pleasure that you enjoyed your stay with us. I hope we will have a chance to welcome you back again while in Kyiv With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Alexander

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place to stay in Kyiv
I totally agree with other reviewers - Bursa is simply the best boutique hotel in the city :) The only thing you guys could make even better is the variety of food for breakfast. I stayed for 6 nights and missed some porridge :) But it's wonderful you have freshly squeezed juices and even sparkling wine! Overall I would say it's 9.9 out of 10 :) See you in October!
Séjour de 6 nuits en septembre 2019
Réponse de VKhruslov le 3 oct. 2019
Dear Alexander, Thank you very much for choosing BURSA! it is a pleasure that you had such a lovely experience in our hotel! We are looking forward welcoming you back among our loyal guests in October! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service
Million Thanks to Mr. Slava who cares for me and my trip. BURSA is top!
Séjour de 4 nuits en septembre 2019
Réponse de VKhruslov le 28 sept. 2019
Dear Guest, Thank you very much for your kind words. It was a real pleasure for me. Looking forward welcoming you back at BURSA Hotel With kind regards, Slava Khruslov Front Desk Manager

10/10 Excellent

Galia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de VKhruslov le 15 sept. 2019
Dear Galia, Thank you for choosing BURSA Hotel! It is a pleasure that you enjoyed your stay with us. Looking forward welcoming you back! With kind regards, Viacheslav Khruslov Front Desk Manager

10/10 Excellent

Andréas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Great hotel with very special rooms and fantastic service.
Séjour de 2 nuits en septembre 2019
Réponse de VKhruslov le 12 sept. 2019
Dear Andreas, Thank you for staying with us at BURSA Hotel! It is a pleasure that you enjoyed your stay and our team provided professional and truly Ukrainian hospitality I hope we will have a chance to welcome you back soon With best regards, Viacheslav Khruslov Front Desk Manager

8/10 Bien

Essie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de VKhruslov le 11 sept. 2019
Dear Essie, Thank you for choosing BURSA hotel! We appreciate your feedback and hope we will welcome you again soon! With best regards, Viachslav Khruslov Front Desk Manager