4/10 Médiocre
Mina Z.
27 févr. 2025
Disappointing and unsafe!
(I rented this apartment for my parents for 10 days.)The decor is lovely and looks great in pictures. However, there were many issues in the first days - there is no heat, so the power blew out while using the space heaters the first night; multiple texts and calls to the outsourced call center who did not know the apartment and suggested we move the washer/dryer unit ourselves to access the breakers (which none of us could); waiting hours in a half dark apartment for the handyman to address the problem; concern about using the space heaters again for fear they would blow the breakers; a sink that didn't drain; some dirty bed linens; no interior door to the unit so you must use a baby gate to ensure you don't fall out of the apartment in the middle of the night, etc.. These were minor inconveniences that, taken on their own, would not warrant this review.The biggest problem is that the unit has two sets of steep stairs to access the 2nd floor apartment, but there were no railings anywhere (code issue?!) After moving them in, my parents could not leave the unit unassisted due to the lack of railings. Also, what if a fire broke out? Finally, after three days and multiple emails, texts, and phone calls, they put up railings, only for the lower stairs. We were lucky no one had an accident. The management/owner was slow to respond, and the response was ultimately insufficient. I hope they correct these problems in the future.
Mina Z.
Séjour de 10 nuits en janvier 2025