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Avis sur Candlewood Suites Lafayette - River Ranch, an IHG Hotel

2.5 out of 5
Candlewood Suites Lafayette - River Ranch, an IHG Hotel
2105 Kaliste Saloom Rd, Lafayette, LA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 224 avis sur 493." "
Note des voyageurs de 8 (Bien), d’après 134 avis sur 493." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 493." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 493." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 493." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était parfait pour nous. Impressionnant toutes les commodités disponible dans la chambre même si non utilisé pour la plupart.
Séjour de 1 nuit en mars 2019

8/10 Bien

agnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2018

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really like Candlewood Suites too bad Expedia messed up my reservation
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 2 mai 2024
Thank you so much for your review of our hotel. We were so happy to accommodate you.

10/10 Excellent

Alicia

Séjour de 2 nuits en avril 2024

8/10 Bien

Cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Place
Séjour de 2 nuits en avril 2024
Réponse de Candlewood Suites Lafayette le 18 avr. 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the review for the hotel.

10/10 Excellent

Hailey

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was great for a weekend stay!
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 12 avr. 2024
Thank you so much for choosing to stay withs at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team.

8/10 Bien

TONI MORTILLARO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Candlewood suites Lafayette le 12 avr. 2024
Thank you so much for choosing to stay with us at the Candlewood suites Lafayette and thank you so much for the review of the hotel.

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
loved it
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 29 mars 2024
Thank you so much for choosing to stay with us at the Candlewood Lafayette. Thank you so much for the great review of our hotel. Thank you so much.

10/10 Excellent

Neil

Séjour de 3 nuits en mars 2024
Réponse de Candlewood Suites Lafayette le 15 avr. 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team

10/10 Excellent

Madison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 21 mars 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team.

4/10 Médiocre

Shawadra

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room smelled like a dirty dog. The counter top was smeared. The furniture was dusty. The windows were dirty. One of the lamps in the bedroom didnt work and it stink in the hallways. Toilet is too low.
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 10 mars 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. We apologize for any inconveniences that you may experienced during your stay. Once again thank you so much and we look forward into accomdating you in the near future.

10/10 Excellent

Lucas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 10 mars 2024
Thank you for staying with us at the Candlewood Suites Lafayette. Thank you for your review of our hotel, I was so excited to share with the team.

2/10 Horrible

Kennedy

Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mouse in the room. One associate told me to deal with it on my own.
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 7 mars 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. We do apologize for any inconveniences that you may have experienced during your stay. Once again thank you so much and we look forward into accommodating you in the near future.

10/10 Excellent

TONI MORTILLARO

Voyage en groupe, Voyage d’affaires
Very clean and convenient.
Séjour de 1 nuit en mars 2024
Réponse de Candlewood Suites Lafayette le 3 mars 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites LAFAYETTE - RIVER RANCH.Please know that your feedback is extremely valuable to us. Again, thank you for choosing Candlewood Suites

10/10 Excellent

Keigen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved that the kitchen et actualy had the equipment to cook in and not just a microwave the room was well clean and the staf was so helpful deff will book again
Séjour de 1 nuit en février 2024
Réponse de Candlewood Suites Lafayette le 26 févr. 2024
Thank you for choosing to stay at the Candlewood Suites Lafayette. Thank you for your review of our hotel

8/10 Bien

Brock

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 26 févr. 2024
Thank you for choosing to stay at the Candlewood Suites Lafayette. Thank you for your review of our hotel.

10/10 Excellent

Luis Alberto

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 25 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. Thank you for the great review of our hotel, I was so excited to share with the team.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Candlewood Suites Lafayette le 25 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. We apologize for any inconveniences that you may have experienced during your stay. If we can be of any service please give us a call at 337-984-6900

8/10 Bien

Nicola

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for animal owners and great location.
If you have a dog this is an awesome choice. I did not and the dog next door whined for two days. The hotel is in an excellent location. Tiffany on night duty was absolutely amazing- loved her. I had a safe and trouble free stay. Would definitely return.
Séjour de 4 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 21 févr. 2024
Thank you so much for staying with us at the Candlewood Suites Lafayette. Thank you so much for the review of our hotel, I was so excited to share with the team.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
The key card was cut off before it was time to check out. I then called and inquired about it and she lied and said he had to do with day light savings time??? Go figure
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 21 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. We apologize for any inconveniences that you may have experienced during your stay. Once again thank you and we look forward into accommodating you in the near future.

6/10 Satisfaisant

Rita

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The animals smell is something I really didn't care for, I would have rather been where there were nobdogs.
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 18 févr. 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites LAFAYETTE - RIVER RANCH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 3379846900 or gmcwlft@gaphotels.net.

8/10 Bien

Rietta

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, Great area/environment.
Nice hotel and was in a very convenient area. The staff were really nice. The hotel was clean. Nice patio area outside also. The only dislikes I encountered were that when you needed more towels, the guest had to bring their used towels down to the front desk in order to retrieve new towels to bathe with. The tv also skipped in between shows the times we watched tv.
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 14 févr. 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the review of our hotel, i shared with the team. Thank you so much.

8/10 Bien

Vanessa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very hospitable and nice! Good customer service. Nice clean room and all around nice area to be in. Plenty of food places stores and shops .
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 12 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette, Thank you so much for the great review of our hotel ,I was so excited to share with the team.

10/10 Excellent

linda

Séjour de 3 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 21 mars 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team.

2/10 Horrible

Jessie

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our room was infested with baby roaches. Then after moving rooms the tv in the room did not work. This is by far the worst hotel that I’ve ever stayed at.
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 12 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. We apologize for any inconveniences that you may have experienced during your stay.

8/10 Bien

nadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thanks for the wonderful stay
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 11 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette, Thank you so much for the great review of our hotel ,I was so excited to share with the team.

10/10 Excellent

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Candlewood Suites Lafayette le 11 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette, Thank you so much for the great review of our hotel ,I was so excited to share with the team.

10/10 Excellent

Mary

Séjour de 1 nuit en février 2024
Réponse de Candlewood Suites Lafayette le 21 mars 2024
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team.

2/10 Horrible

Taylor

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Candlewood Suites Lafayette le 30 janv. 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites LAFAYETTE - RIVER RANCH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

8/10 Bien

TONI MORTILLARO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Robert Torregano le 29 janv. 2024
Thank you so much for choosing to stay with at the Candlewood Suites Lafayette, Thank you so much for the great review of the hotel, I was so excited to share with the team.

10/10 Excellent

Latarsha

Séjour de 1 nuit en janvier 2024
Réponse de Candlewood Suites Lafayette le 11 févr. 2024
Thank you for choosing to stay with us at the Candlewood Suites Lafayette, Thank you so much for the great review of our hotel ,I was so excited to share with the team.

2/10 Horrible

Khadee

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Candlewood suites le 13 janv. 2024
Thank you so much for your review of the hotel. We apologize for any inconveniences that you may have experienced during your stay. Once again thank you so much and we look forward into accommodating you in the future

10/10 Excellent

Bryan

Séjour de 1 nuit en janvier 2024
Réponse de Candlewood Suites Lafayette le 12 janv. 2024
Thank you so much for the great review of our hotel, I was so excited to share with the team. Thank you so much and we hope to see you soon

10/10 Excellent

Erika, Alexandria

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a nice stay
Séjour de 1 nuit en décembre 2023
Réponse de Robert Torregano le 31 déc. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel. Once again thank you so much and we look forward into accommodating you in the future.

6/10 Satisfaisant

Samuel

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Robert Torregano le 28 déc. 2023
Thank you for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the review. Once again thank you so much and we look forward into accommodating you in the near future.

10/10 Excellent

Norbert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleasant stay
We spent 3 nights at the hotel. Overall great experience, nice well appointed room with kitchen, very clean, comfy beds. The three reception counter persons we interacted with were all very attentive and helpful with any questions and made you feel appreciated as a guest. The only 2 remarks being the thru the wall Ac/heating unit made some noises when cycling, off mostly, and the (free( wi-fi is somewhat weak and is unprotected, no security installed, so do not use for any sensitive communications such as online banking or purchases.
Séjour de 3 nuits en décembre 2023
Réponse de Robert Torregano le 24 déc. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team. Once again thank you so much and we look forward into accommodating you in the near future.

10/10 Excellent

JOSEPH

Séjour de 1 nuit en décembre 2023
Réponse de Robert Torregano le 14 déc. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I was so excited to share with the team. Once again thank you so much and we look forward into accommodating you soon.

10/10 Excellent

Pamela, Ponder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Candlewood Suites le 9 déc. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of the hotel. Once again thank you so much and we look forward into accommodating you soo.

10/10 Excellent

Jessie

Voyage en famille
Les points forts : Propreté et équipements
Great hotel. Very pleased.
Séjour de 2 nuits en novembre 2023
Réponse de Candlewood Suites le 20 nov. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel. Once again thank you so much and we look forward into accommodating you in the future.

8/10 Bien

Earl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Our stay was very comfortable and when we got in on the November 16, 2023 the night girl was sooooo sweet. They had been having trouble with TVs, but even with no tv will were happy. The desk girl wanted to see for another room but it was too much trouble.. She even said she would speak to manager to discount the room since we didn't have a tv..
Séjour de 1 nuit en novembre 2023
Réponse de Candlewood Suites le 18 nov. 2023
Thank you so much for choosing to stay with us at the Candlewood suites Lafayette, It was a pleasure to accommodate you. Thank you so much for the review of our hotel and we look forward into accommodating you in the near future.

2/10 Horrible

Donald

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en novembre 2023
Réponse de Candlewood Suites le 13 nov. 2023
Thank you for choosing to stay with us at the Candlewood Lafayette. We do apologize for any inconveniences that you may have experienced while staying us. Once again thank you so much and we look forward into accommodating you in the near future,

10/10 Excellent

Tara

Séjour de 1 nuit en novembre 2023
Réponse de Candlewood Suites le 30 nov. 2023
Thank you so much for choosing to stay with us at Candlewood Suites Lafayette, it was an honor to accommodate you. Thank you for the great review of our hotel, I was so excited to share with the team. Once again thank you so much and we look forward into accommodating you soon.

2/10 Horrible

Cayla

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room smelled like pee. It was damp and hot and smelled of animal urine, like a wet kennel! Our toilet barely flushed. The mattress on the sofa bed was nothing but springs and a cloth. No one slept.
Séjour de 1 nuit en novembre 2023
Réponse de Candlewood Suites le 10 nov. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites LAFAYETTE - RIVER RANCH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 3379846900 or gmcwlft@gaphotels.net.

10/10 Excellent

Laura

Séjour de 1 nuit en novembre 2023
Réponse de Candlewood Suites le 11 nov. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel.

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Henil le 6 nov. 2023
Thank you so much for taking the time and reviewing us. Your feedback is greatly appreciated. We are glad that you liked the stay and we look forward to accommodating you again.

10/10 Excellent

Norma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 16 oct. 2023
Thank you so much for choosing to stay with us at the Candlewood suites Lafayette. Thank you so much for your review of the hotel, I was so excited to share with the team. Once again thank you so much and we look forward into accomdating you in the future

8/10 Bien

Tanya

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en octobre 2023
Réponse de General Manager le 14 oct. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you for the review of our hotel, I was so excited to share with the team. Once again thank you so much and we look forward into accommodating you in the future.

8/10 Bien

Tyrone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en octobre 2023
Réponse de Candlewood Suites le 2 oct. 2023
Thank you for choosing to stay with us at the Candlewood Lafayette. Thank you for the review of our hotel, i was so excited to share with the team.

10/10 Excellent

jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 28 sept. 2023
Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette, we were so glad to accommodate you. I was so happy to share your review with the team . Once again thank you so much and we look forward into accommodating you in the near future.

4/10 Médiocre

Kimberly

Voyage en famille, Voyage en groupe
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 25 sept. 2023
Thank you for choosing to stay with us at the Candlewood suites Lafayette. We apologize for any inconveniences that you may have experienced during your stay. I have shared your review with the team to make sure we are making all guest stay memorable. Once again thank you so much and we look forward into accomdating you in the near future.