Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 718 avis sur 1002." "
10 – Excellent
718
Note des voyageurs de 8 (Bien), d’après 161 avis sur 1002." "
8 – Bien
161
Note des voyageurs de 6 (Satisfaisant), d’après 71 avis sur 1002." "
6 – Satisfaisant
71
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1002." "
4 – Médiocre
31
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1002." "
2 – Horrible
21
9,4/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
10/10 Excellent
Matthew
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best property to stay at in Maui
Matthew
Séjour de 7 nuits en mai 2024
10/10 Excellent
Brooke
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brooke
Séjour de 5 nuits en mai 2024
10/10 Excellent
Anna
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are wonderful and kind. Property is beautiful and clean. Family friendly but not loud or obnoxious. There was construction happening while I was there but it was not an issue. Breakfast buffet probably the best I have ever had. I will be back.
Anna
Séjour de 4 nuits en mai 2024
10/10 Excellent
Brittiny
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David at the pool restaurant is the absolute BEST!
Brittiny
Séjour de 5 nuits en mai 2024
10/10 Excellent
Michael, Anaheim
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was wonderful, the staff very accommodating and the restored fantastic. We had an amazing time!
Michael
Séjour de 7 nuits en mai 2024
Réponse de Hotel Management le 24 mai 2024
Dear Michael,Mahalo for sharing your positive experience! We're thrilled to hear that you found the resort wonderful, our staff accommodating, and the restaurant fantastic. It's great to know that you had an amazing time with us. We look forward to welcoming you back for another memorable stay!
8/10 Bien
Ruben
Voyage en famille avec de jeunes enfants
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean nice place. Fun kids pool. Breakfast was good.
Pool side cocktails was worse and very expensive. Didn’t like sushi.
Ruben
Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Ruben,Mahalo for sharing your feedback. We're glad to hear that you enjoyed the cleanliness of our place, the fun kids' pool, and the breakfast. However, we're sorry that our poolside cocktails and sushi did not meet your expectations. We appreciate your comments as they help us identify areas for improvement. We hope to provide a more satisfying experience on your next visit.
10/10 Excellent
Michael
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice resort. It was everything we expected, no disappointments. Highly recommended.
Michael
Séjour de 7 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Michael,Mahalo for your glowing review! We're thrilled to hear that our resort met all your expectations. Your high recommendation is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit soon!
6/10 Satisfaisant
Indrajeet D.
19 mai 2024
Les points forts : Propreté et personnel et service
No
Indrajeet D.
Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Indrajeet,Mahalo for your feedback. We're sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to learn more about your visit and how we can improve. Please feel free to reach out to us directly with any further comments or suggestions.
10/10 Excellent
Paula
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would not go to any other resort on this strip. I loved that the area was quiet yet shopping and other restaurants were just a walk away. The staff was very professional, friendly, helpful (going above) to make sure we had anything we requested. The food was amazing, especially Japengo. Just a fabulous experience!!! 🌴🌊🌴
Paula
Séjour de 7 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Paula,Thank you so much for your review! We're delighted to hear that you enjoyed the quiet yet convenient location of our resort, close to shopping and dining options. It's wonderful to know that our staff's professionalism and friendliness made a significant impact on your stay, and that they went above and beyond to cater to your needs. We're also thrilled that you loved dining at Japengo and found the food amazing. We appreciate your kind words and look forward to providing another fabulous experience on your next visit! Mahalo!
4/10 Médiocre
christina
Voyage en couple
18 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
christina
Séjour de 9 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Christina,Mahalo for your review. We value your feedback and are continually seeking ways to improve. If there are particular areas you believe need enhancement, please reach out to us directly. We look forward to the opportunity to host you again and provide a more satisfying experience.
8/10 Bien
Guillermo
12 mai 2024
Guillermo
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Guillermo,Mahalo for your feedback! We're thrilled you enjoyed your stay with us and look forward to welcoming you back in the near future.
6/10 Satisfaisant
Cheryl Margaret
12 mai 2024
Les points forts : Propreté et personnel et service
Cheryl Margaret
Séjour de 7 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Cheryl,Mahalo for your review. We appreciate your feedback and are always looking for ways to improve. If there are specific areas you think we could enhance, please contact us directly. We hope to have the opportunity to welcome you back for a more satisfying experience.
8/10 Bien
Edgar
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really neat, clean, and friendly staff would stay here again
Edgar
Séjour de 5 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Edgar,Mahalo for your positive review! We're so glad to hear that you found our property neat and clean and that our staff made a great impression. We're thrilled you'd choose to stay with us again and look forward to welcoming you back in the future!
10/10 Excellent
Yigit
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very very nice place. While the building itself may be old - you don't feel that at all. Amazing ocean views, beautifully kept grounds, very nice staff.
A lot of kids around, so beware of that it's a kid-friendly hotel. Short walk to a mall nearby.
Yigit
Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 23 mai 2024
Dear Yigit,Mahalo for your wonderful review! We're thrilled to hear that you appreciated the well-maintained grounds, stunning ocean views, and the friendliness of our staff. We're also glad you enjoyed our hotel's family-friendly atmosphere and proximity to nearby shopping options. We look forward to welcoming you back for another enjoyable visit soon!
6/10 Satisfaisant
Siavash, Seattle
Voyage en famille
8 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
The beach in front of the hotel has erroded and is not as good as other resorts in the same area. There is also a lot of renovations going on around the pool which is very noisy and makes it difficult to relax. Overall I would not recommend.
Siavash
Séjour de 5 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Siavash,Mahalo for taking the time to provide feedback on your recent stay. We apologize for the issues you experienced with the beach and the noise from our renovations. We are working diligently to improve these areas and appreciate your patience and understanding. We hope to have the opportunity to better serve you in the future and demonstrate the high standards we strive to meet.
10/10 Excellent
Paulette
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TRANQUILITY
Paulette
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Paulette,Mahalo for your review! We're delighted that you found tranquility during your stay with us. We hope to welcome you back soon for another peaceful and rejuvenating visit.
10/10 Excellent
Anissa R
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay on a beautiful resort. They even left orchids in my room with a letter for me. My husband passed away in December and they left funeral lei for me to honor him. It was simply beautiful and touching. I’m so glad I came here. Would def stay again.
Anissa R
Séjour de 7 nuits en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Anissa,Mahalo for sharing such a heartfelt experience from your stay at our resort. We are deeply touched to know that our gesture of leaving orchids and a funeral lei in honor of your husband provided you with some comfort during this difficult time. It's truly important to us that our guests feel cared for in personal and meaningful ways. We're glad you found solace in your visit and we would be honored to welcome you back in the future.
10/10 Excellent
Breanna Cathlene
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hyatt Regency was awesome. From the staff to the property and the beach. 10/10 recommend. We didn’t want to leave. Loved that you could hang a notice on the door and receive a $10 credit for not using room service! Larry at Umalu was the best! Mahalo!!! ❤️
Breanna Cathlene
Séjour de 9 nuits en avril 2024
Réponse de Hotel Management le 2 mai 2024
Dear Breanna Cathlene,Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience from our staff to the property amenities and the beautiful beach nearby. We'll make sure to pass your kind words to Larry at Umalu – he'll be delighted to hear he made such a positive impact on your visit. Mahalo for your recommendation, and we hope to welcome you back again soon for another unforgettable stay!
10/10 Excellent
Olga
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
really liked animals
Olga
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 2 mai 2024
Dear Olga,Thank you for your feedback! We are happy to hear you enjoyed the animals on the property, they are such an important part of the experience here in Maui. We hope you can come back and visit soon!
10/10 Excellent
Abriana Eilene
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family and I had a wonderful stay. The whole staff was so nice and informative. We felt very welcomed. 2 names stood out to us Marisa from house keeping and Gary from the swan court. They made our experience so much nicer. Our boys will forever have their own hand shake because of Gary. Thank you To the beautiful people, even the animals from Maui. It was truly Paradise.
Abriana Eilene
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 2 mai 2024
Dear Abriana Eilene,Thank you so much for your kind review! We are delighted to hear that you and your family had a wonderful stay with us. It's heartwarming to know that Marisa and Gary made such memorable impressions; their commitment to our guests truly embodies the spirit of our team. How special that Gary helped create a lasting memory for your boys with their own handshake! We appreciate your thanks to our staff and even the local wildlife, and we are thrilled to have been a part of your paradise experience. We look forward to welcoming you back.
10/10 Excellent
Krikour
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel for couples and families I recommend for everyone
Krikour
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Mahalo for the amazing review. We hope to have you back soon!
10/10 Excellent
Lori
28 avr. 2024
Lori
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 mai 2024
Dear Lori,Mahalo for sharing your experience. We're happy to know you enjoyed your stay and eagerly anticipate your next visit.
10/10 Excellent
Nan
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a beautiful setting, staff were generous and kind, food delicious. Visit if you have the chance, you will enjoy every moment!
Nan
Séjour de 2 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Mahalo for the kind review! We are so happy you enjoyed your stay and hope to have you back soon.
10/10 Excellent
Paul
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything. Penguins, pool, restaurants, view. Room
Paul
Séjour de 5 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Aloha! Thank you for the kind review. We are glad you enjoyed your stay. Please visit us again soon!
10/10 Excellent
Yenni
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The faxt that it was not over crowded and that it was quite
Yenni
Séjour de 7 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Aloha! We're so glad you appreciated the peaceful, uncrowded atmosphere of our place. Mahalo for your feedback! We hope to welcome you back soon.
10/10 Excellent
Elias
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is our yearly family vacation destination!! We have been here twice and love it. Great food options and great customer service always. Highly recommended for any family with toddler or teenagers.
Elias
Séjour de 5 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Aloha! Mahalo for making us your yearly family vacation spot! We're thrilled to hear that you’ve consistently enjoyed our food and service. We look forward to many more visits from your 'ohana. Until next time!
10/10 Excellent
Nischal
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice beach
Nischal
Séjour de 5 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Mahalo for the kind review!
10/10 Excellent
KARL
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was on the beach and well manicured. Friendly staff.
KARL
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Aloha! We're delighted you enjoyed our beachfront location and well-maintained property. Mahalo for your kind words about our friendly staff. We hope to see you again soon!
10/10 Excellent
Victoria
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Club Room staff are the best!!!
Victoria
Séjour de 7 nuits en mars 2024
Réponse de Hyatt Regency Maui le 15 avr. 2024
Thank you for the kind review!
10/10 Excellent
Subin Ratna
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great experience
Subin Ratna
Séjour de 2 nuits en avril 2024
Réponse de Hyatt Regency Maui le 15 avr. 2024
Thank you for the great review!
10/10 Excellent
Miguel
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Miguel
Séjour de 4 nuits en mars 2024
Réponse de Hotel Management le 2 mai 2024
Mahalo for your review, Miguel! We are so glad you enjoyed your stay with us and we hope to welcome you back soon.
10/10 Excellent
Youngsoo
Voyage en famille avec de jeunes enfants, Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unrealistic
Youngsoo
Séjour de 2 nuits en mars 2024
Réponse de Hyatt Regency Maui le 29 avr. 2024
Mahalo for your review. We are taking your feedback seriously and this will help us improve.
10/10 Excellent
Masoud
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good
Masoud
Séjour de 5 nuits en mars 2024
Réponse de Hotel Management le 18 mars 2024
Dear Masoud,Mahalo for sharing your thoughts with us! We're overjoyed to hear you enjoyed your stay. Looking forward to welcoming you back in the near future.
10/10 Excellent
Robert
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 10 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Robert,Mahalo for taking the time to share your experience. We're so glad you had a memorable stay and look forward to your next visit with us.
10/10 Excellent
Jazzmin
Voyage en famille avec de jeunes enfants
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just beautiful & breathtaking
Jazzmin
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Jazzmin,Mahalo for your feedback. We're delighted to hear that you found our property both beautiful and breathtaking. It's our goal to provide a setting that truly captivates our guests, and we're thrilled we could offer you such an experience. We look forward to the opportunity to welcome you back for another enchanting visit.
6/10 Satisfaisant
Bernard John, Costa Mesa
Voyage en famille
28 févr. 2024
The property currently houses approximately 400 displaced Lahaina fire victims. You don’t find out about it until after you check in and they don’t tell you anything unless you ask. There is no break in rates and they actually charge you top dollar and say it is because they are fully booked. Only true because half of the hotel is housing fire victims probably paying nothing. Steer clear of this hotel until the fire relief issue is resolved or until paying customers receive something for this inconvenience. Does not have the feel of a 5 star resort while this is going on.
Bernard John
Séjour de 7 nuits en février 2024
10/10 Excellent
Laleh
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laleh
Séjour de 6 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Mahalo for your kind words, Laleh! It's wonderful to know you enjoyed your time here. We hope to see you again very soon.
6/10 Satisfaisant
Abdolreza
27 févr. 2024
Abdolreza
Séjour de 6 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Abdolreza,Mahalo for your feedback. Please reach out to us directly so we can get a better understanding of where we fell short during your stay.
10/10 Excellent
Elena
26 févr. 2024
Elena
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Elena, Mahalo for your feedback. We're delighted you had a great stay and eagerly await your return visit soon!
10/10 Excellent
Joanne, Brentwood
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with great restaurants, gym, and activities.
Joanne
Séjour de 12 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Joanne,Mahalo for your kind words. We're delighted to hear you enjoyed our beautiful property, along with the variety of dining options, our well-equipped gym, and the range of activities available. We strive to create an exceptional experience for all our guests, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back for another enjoyable visit.
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가족 여행에 최적의 숙소, 너무 좋네요
가족 여행으로 너무 만족스럽네요.
다른 후기들처럼, 수영장이 여러 군데 있어서 좋았고
수영장 바로 옆에 작은 SPA도 있어서 좋았습니다.
조식도 좋네요
Voyageur vérifié
Séjour de 5 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Guest,We're thrilled to hear that your family trip was a satisfying experience and that you enjoyed the variety of swimming pools and the convenience of having the spa adjacent to the pool area. We aim to provide a comfortable and enjoyable environment for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you and your family back for another delightful stay.
10/10 Excellent
Alys Ann
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous Hyatt. The grounds, rooms and interior areas were spotlessly clean. ALL of the staff were friendly and helpful. We especially liked the penguins and all the parrots and other birds that were so well taken care of at this Hyatt. Rob at the bar down by the pool made the best drinks and was very personable to everyone, he is the perfect bartender. We just had such a fabulous stay and it made us proud to say we are Hyatt members. Thank you so very much for such a memorable stay. The grounds and landscaping surrounded resort is just so beautiful.
Alys Ann
Séjour de 5 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Alys Ann,Mahalo for your glowing review of your stay at our property. We're thrilled to hear that you found the grounds, rooms, and interior areas impeccably clean, and that our staff across the board were friendly and helpful. It's wonderful to know that the penguins, parrots, and other birds added a special touch to your visit, and we're glad you appreciated our efforts in their care. We'll be sure to pass along your compliments to Rob at the pool bar for his exceptional service and delightful drinks. As Hyatt members, your satisfaction and pride in your membership mean the world to us. We're honored to have provided you with a memorable stay and look forward to welcoming you back to enjoy the beautiful grounds and landscaping once again.
4/10 Médiocre
Maciej
Voyage en groupe, Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Outdated hotel. For $800 a night average experience. Cheep scratchy loud uncomfortable bed sheets. Eggs at breakfast are synthetic and terrible. Must be powered eggs. Just horrible. Staff was nice overall. Jepengo the restaurant was great. Steakhouse decent.
Maciej
Séjour de 5 nuits en février 2024
Réponse de Hotel Management le 18 mars 2024
Dear Maciej,Mahalo for sharing your feedback. We're sorry to hear that your experience did not meet expectations, especially considering the rate. We apologize for the discomfort caused by the bedding and the quality of breakfast eggs. We're glad, however, that you found our staff to be pleasant and enjoyed dining at Japengo and found our steakhouse to be decent. We value your input as it helps us identify areas for improvement to enhance our guest experience. We hope to have the opportunity to provide you with a more satisfying stay in the future.
8/10 Bien
Emily
Voyage en couple
10 févr. 2024
This hotel had a lot of displaced residents in it still which is fine but you definitely don’t receive the same 4-star experience. Our room was dirty
Emily
Séjour de 4 nuits en février 2024
10/10 Excellent
Robert
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved everything about the Hyatt. Swans, Parrots, Birds and Penguins. Saw a whale Breach fromour balcony. All the staff were very helpful.
Highly recommend
Robert
Séjour de 5 nuits en janvier 2024
Réponse de Hyatt Regency Maui le 5 févr. 2024
Thank you so much for sharing your wonderful experience at the Hyatt! We're thrilled to hear that the swans, parrots, birds, and penguins added a unique touch to your stay, and witnessing a whale breach from your balcony must have been a truly spectacular sight. It's heartwarming to know that our staff contributed positively to your visit, making it more enjoyable and memorable. We're grateful for your high recommendation and look forward to welcoming you back for another delightful stay in the future. Thank you for choosing the Hyatt!
10/10 Excellent
Samuel
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s one of our favorite places to stay
Samuel
Séjour de 1 nuit en janvier 2024
Réponse de Hyatt Regency Maui le 5 févr. 2024
Mahalo! We love to host you.
10/10 Excellent
Antoine
Voyage en couple
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great staff, great accomodations not much more to say!
Antoine
Séjour de 7 nuits en janvier 2024
Réponse de Hyatt Regecny Maui le 5 févr. 2024
Mahalo for the amazing review!
10/10 Excellent
Christina
16 janv. 2024
Les points forts : Propreté
Christina
Séjour de 1 nuit en janvier 2024
6/10 Satisfaisant
Cindy
Voyage en famille
9 janv. 2024
All charges are pretty high
Cindy
Séjour de 3 nuits en janvier 2024
Réponse de Hyatt Regency Maui le 5 févr. 2024
Thank you for your feedback. We understand your concerns regarding the pricing. We strive to provide a high-quality experience and ensure that every aspect of our service justifies the value. However, we take your input seriously and will review our pricing structure to ensure that it reflects the quality and the services we offer. If there are specific areas where you felt the value did not meet the cost, please let us know so we can address these concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to improve.
10/10 Excellent
Michael
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay. The staff was still recovering from the wildfire but was incredibly friendly and welcoming. The grounds are beautiful. The penguins and birds in the lobby are super fun and my kid loved it. The only thing pool grotto was under construction, which was a little disappointing as we were looking forward to that but everything else was amazing.
Michael
Séjour de 5 nuits en décembre 2023
Réponse de Hyatt Regency Maui le 5 févr. 2024
Thank you for your kind words and for taking the time to share your positive experience with us. It's heartening to hear that despite the challenges following the wildfire, our staff was able to provide a friendly and welcoming atmosphere during your stay. We're delighted that you found the grounds beautiful and that the penguins and birds in the lobby added an element of fun and enjoyment for your child.We understand your disappointment regarding the pool grotto being under construction, and we apologize for any inconvenience this may have caused. Your anticipation of enjoying that particular feature is completely understandable, and we're sorry that it wasn't available during your visit.We're thrilled to know that, overall, you had an amazing stay with us. Your feedback is greatly appreciated as it helps us to continue providing a great experience for our guests. We hope to have the pleasure of welcoming you back again soon, hopefully with all amenities, including the pool grotto, fully accessible for you and your family to enjoy.