Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 348 avis sur 1005." "
10 – Excellent
348
Note des voyageurs de 8 (Bien), d’après 261 avis sur 1005." "
8 – Bien
261
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1005." "
6 – Satisfaisant
165
Note des voyageurs de 4 (Médiocre), d’après 102 avis sur 1005." "
4 – Médiocre
102
Note des voyageurs de 2 (Horrible), d’après 129 avis sur 1005." "
2 – Horrible
129
7,2/10
Propreté
8,0/10
Personnel et service
7,0/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
6/10 Satisfaisant
Ginette
25 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
La chambre , mais surtout les planchers étaient très sales
Ginette
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Ginette, We are sorry to hear about your experience with the cleanliness of the room and floors. Your feedback is valuable for us to improve our services for future guests. We recommend reaching out to our management team to address your concerns further.
8/10 Bien
Guy
Voyage en couple
29 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hôtel bien situé avec tout les commodités. Excellent rapport qualité/prix. Seul petit bémol en général manque un peu de propreté.
Guy
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 30 sept. 2022
Hello Guy,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again in the future.
8/10 Bien
John
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, boat parking,helping staff,3 pillows per bed. For my budget it was perfect.
Thanks for everything
John
Séjour de 2 nuits en mai 2024
10/10 Excellent
Bruce, Santa Barbara
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inexpensive accommodation. No frills but adequate for the price.
Bruce
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Bruce,We appreciate your feedback on our accommodation offerings and are glad you found them adequate for the price. We strive to provide a comfortable stay for all our guests with a focus on value. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 Excellent
Jorge
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Jorge
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Jorge, Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. Please feel free to reach out to our management team for any further assistance.
10/10 Excellent
Rebecca
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay, hotel very clean with lots of amenities. Loved the hot tub and pool. Helpful and caring staff. I will definitely stay here again.
Rebecca
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Rebecca,Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our clean facilities, amenities, and the attentiveness of our staff. We can't wait to welcome you back for another fantastic stay in the future.
8/10 Bien
Andy
16 mai 2024
Les points forts : Propreté et personnel et service
Too loud
Andy
Séjour de 5 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Andy,We regret to hear about the noise disturbance you encountered during your stay. We value your feedback and will address this internally to ensure a more peaceful experience for our future guests.
10/10 Excellent
Michelle
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This was an AMAZING STAY for the price!!!!! The staff were SUPER accommodating and friendly. The ONLY thing that we were really disappointed in was that the pool was shut down for 3 of the 4 days we were there due to over chlorinating it!!! This was the second time the pool was shut down staying here. Other than this issue the room was super clean and the king bed was as so comfy!
Michelle
Séjour de 4 nuits en mai 2024
Réponse de Manager le 19 mai 2024
Hello Michelle,We're thrilled to hear you had an overall amazing stay with us and enjoyed our friendly staff and comfortable rooms. We apologize for any inconvenience caused by the pool closure and appreciate your understanding. Your feedback is valuable, and we will address this issue internally to ensure a more consistent experience for all our guests.
6/10 Satisfaisant
Barbara
14 mai 2024
Les points forts : Personnel et service
not enough parking spaces for the amount of rooms, especially since they have quite a few charging stations.
breakfast was ok, but the bacon needed to be cooked longer and the toasters were extremely slow.
Barbara
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Barbara, We appreciate your feedback regarding the parking situation and breakfast experience. Guest input helps us improve our services constantly. Your comments will be shared with the relevant departments for their review and consideration moving forward.
10/10 Excellent
adolfo, margate
14 mai 2024
Les points forts : Propreté et équipements
Great place to stay the staff is very nice
adolfo
Séjour de 3 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello adolfo,We are thrilled to hear that you had a pleasant experience with our team during your stay. Our staff takes pride in providing excellent service to all our guests. Should you have any future accommodation needs, please do not hesitate to reach out to us.
8/10 Bien
Robert, Idaho Falls
Voyage en couple
14 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
In the middle of town, convenient to everything. Clean and inexpensive.
Robert
Séjour de 5 nuits en mai 2024
Réponse de Manager le 20 mai 2024
Hello Robert,We're glad to hear you found our hotel conveniently located and value for money during your stay! We strive to offer a comfortable and affordable accommodation for all our guests. Your feedback is truly appreciated, and we hope to welcome you back again soon for another enjoyable visit.
10/10 Excellent
Leslie
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Customer Service!
Leslie
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Leslie,We are pleased to hear that you appreciated our customer service during your stay. Your feedback is valuable to us, and we hope to welcome you back in the future.
10/10 Excellent
Johanna
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The checkin clerk was helpful and friendly.
Johanna
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Johanna,We're delighted to hear that our check-in clerk provided you with helpful and friendly service during your stay. We strive to offer exceptional customer service to all our guests. If you have any further feedback or questions, please don't hesitate to reach out to our management team directly.
8/10 Bien
Allan
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant surprise. Very nice for the price. Room was clean. Outside could use some upgrade and breakfast was a little weak. All in all a great deal.
Allan
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Allan,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found good value in your stay and appreciated the cleanliness of your room. Your comments about the exterior and breakfast will be shared with our team for their review and consideration. We hope to welcome you back again in the future.
10/10 Excellent
Angel
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms we’re comfortable & in a friendly area
Angel
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Angel,We're delighted to hear you found our rooms comfortable and enjoyed our friendly neighborhood. Your feedback is valuable to us for future improvements. Should you have any more comments or suggestions, please don't hesitate to contact us directly.
8/10 Bien
Linda, Grand Jct
Voyage d’affaires
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good pricing! Close to everything important in town.
Linda
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Linda,We're thrilled to hear you found our pricing competitive and our location convenient for your needs in town. Your satisfaction is our top priority, and we hope you'll choose to stay with us again in the future.
10/10 Excellent
Fnu
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All well
Fnu
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mai 2024
Hello Fnu,We appreciate you taking the time to share your feedback with us. If there are any further details you'd like to discuss, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us and we hope to welcome you back in the future.
8/10 Bien
Tim
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just what we needed. It was clean economic and fun. No issues. The staff was friendly and helpful. Lots of smiles. It was also safe and close to restaurants.
Tim
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 mai 2024
Hello Tim,We are thrilled to hear that you found our hotel clean, economical, and enjoyable during your stay. Our team takes pride in providing a friendly and helpful service to ensure our guests have a great experience. It's wonderful to know that you felt safe and found convenient dining options nearby. Thank you for sharing your positive feedback with us!
10/10 Excellent
Edward
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I have been traveling from Florida and Texas and so far the three young men have been the kindest and most welcoming people we have met. And the room was amazing for the price. Thank you guys for being so nice
Edward
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Edward,We are delighted to hear that you found our team to be welcoming and enjoyed your room during your stay with us. Our staff takes pride in providing exceptional service to all our guests. We hope you have many more wonderful adventures in your travels.
10/10 Excellent
Annette
Voyage en famille
3 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The rooms were so nice looking husband and I loved the room
Annette
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Annette,We appreciate your positive feedback on our room aesthetics. We strive to provide a pleasant ambiance for all our guests. Should you consider revisiting, we'd be thrilled to welcome you again.
10/10 Excellent
Sarah
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 3 nuits en avril 2024
10/10 Excellent
Patricia Yvonne
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia Yvonne
Séjour de 4 nuits en avril 2024
Réponse de Manager le 4 mai 2024
Hello Patricia Yvonne,We're thrilled to hear you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon!
10/10 Excellent
Elizabeth
Voyage en groupe
2 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Easy check in and conveniently located to the London Bridge…. Room was very clean and larger then most rooms with a double bed.
Elizabeth
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Elizabeth,We are delighted to hear that you enjoyed our convenient location and found your room spacious and clean with a comfortable double bed. Guest satisfaction is our top priority, and we strive to provide a seamless check-in experience. If there is anything else we can do to enhance your future stays, please do not hesitate to reach out.
6/10 Satisfaisant
Nicole
Voyage en famille avec de jeunes enfants
2 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
I was thankful we were able to check in early (I screwed up the times in my head). With that idk if it was limited based on what was available at that time. We were right next to a busy street so there was a lot of traffic noise. Dust was accumulated in the room on surfaces and on the lamps. The shower had mold/black spots on the caulk that was against the tub and the floor. I took the sheets off when we arrived to check the mattress and it was also dirty. It worked for the 1 night we were there but I wouldn’t recommend it at all to anyone. Best part about it was the location being close to what we were looking to do.
Nicole
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Nicole, We appreciate your feedback and are glad you found our early check-in process helpful. Our team strives to accommodate requests based on availability. We regret any inconvenience from noise and cleanliness issues you encountered. Rest assured, we have shared your comments with our housekeeping team for improvement. The location being close to your activities made your stay more convenient. Thank you for sharing your experience with us.
10/10 Excellent
Rhonda
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Rhonda
Séjour de 2 nuits en avril 2024
Réponse de Manager le 10 mai 2024
Hello Rhonda,We are thrilled to hear that you enjoyed your stay with us! If there is anything we can do to further enhance your experience in the future, please do not hesitate to reach out. Thank you for choosing to stay with us, and we hope to welcome you back soon.
4/10 Médiocre
Willie
24 avr. 2024
It was dirty
Willie
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Willie, We appreciate your feedback and regret to hear about your experience. Please feel free to reach out to our management team so they can address your concerns accordingly. Thank you for bringing this to our attention.
2/10 Horrible
Sara
21 avr. 2024
Sara
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 mai 2024
Hello Sara,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
4/10 Médiocre
Sara A
Voyage d’affaires
21 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Smells bad old and humid
Sara A
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 mai 2024
Hello Sara A, We appreciate your feedback and apologize for the odor concerns you experienced during your stay. Our team will address this matter to ensure a more pleasant environment for our future guests. Thank you for bringing this to our attention so we can strive to improve.
6/10 Satisfaisant
Debra
Voyage en couple
19 avr. 2024
Les points faibles : Propreté
The floors were disgusting in our room. I cleaned up a water spill and the napkin I used was black. We didn’t even take showers because the tub/shower were dirty.
Debra
Séjour de 2 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Debra,We appreciate you bringing this to our attention. We value cleanliness as a top priority and will address this with our housekeeping team for future improvements. Your feedback is important for us to maintain our high standards and we hope you'll give us another chance to exceed your expectations in the future.
6/10 Satisfaisant
Michelle
Voyage avec des animaux de compagnie, Voyage en couple
18 avr. 2024
Les points forts : Propreté
Terrible breakfast! Really?
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Michelle, We appreciate your feedback regarding your breakfast experience. Your comments will be shared with our team for further review and improvement. Thank you for letting us know.
8/10 Bien
John
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reasonable price, clean room
John
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello John,We appreciate your positive feedback regarding our reasonable prices and clean rooms. Our team strives to offer great value and a comfortable stay. Thank you for sharing your experience with us.
10/10 Excellent
John
17 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good for the buck
John
Séjour de 2 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Hello John,We're glad to hear you found value in your stay with us. We aim to provide a comfortable experience at an affordable rate. Your feedback is appreciated as we strive to continuously enhance our offerings for all guests.
10/10 Excellent
Han, Fredericksburg
16 avr. 2024
Les points forts : Personnel et service
Han
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Han,We are thrilled to hear that you had a wonderful experience during your stay with us! Please come back and visit us again soon.
10/10 Excellent
Ion, Gold Canyon
Voyage en groupe, Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, conveniently located close to all amenities. Good sleeping bed, good breakfast and nice and friendly staff.
Ion
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Ion,We are delighted to hear that you enjoyed our convenient location, comfortable beds, tasty breakfast, and friendly staff during your stay. Your kind words are truly appreciated and we look forward to welcoming you back in the future.
8/10 Bien
Mario
Voyage en groupe, Voyage d’affaires
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will stay again
Mario
Séjour de 5 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Mario,We appreciate your feedback and are delighted to hear that you enjoyed your stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.
10/10 Excellent
JENNIFER
Voyage en famille, Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had such a a great stay the staff and our room was awesome. Thanks we will be back.
JENNIFER
Séjour de 2 nuits en avril 2024
Réponse de manager le 11 avr. 2024
Thank you for your stay see you next visit........
10/10 Excellent
Julie
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and friendly customer services on all shifts.
It is so convenient to walk or eat in this area.
Clean Facilities.
Julie
Séjour de 2 nuits en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Julie,We're delighted to hear you appreciated our customer service and found our location convenient for dining and walking. Ensuring cleanliness is a top priority for us, so we're glad you found our facilities clean. Your feedback is much appreciated, and we hope to welcome you back in the future.
6/10 Satisfaisant
Susan, Bellevue
Voyage en groupe
7 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Friendly, helpful staff, great pool/hot tub, nice breakfast.
Unacceptable cleanliness-floors not swept or mopped (the walk from the shower to the bed left the bottom of my feet black). The bathroom light/fan looked like it hadn’t been cleaned in a year.
Susan
Séjour de 8 nuits en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Susan,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and facilities. We have noted your comments on cleanliness and will address them with our housekeeping team for improvement. Our goal is to ensure a comfortable stay for all our guests.
10/10 Excellent
Phuoc
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tesla EV charging is included. Really great!
Phuoc
Séjour de 2 nuits en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Phuoc,We're glad you enjoyed our complimentary Tesla EV charging service. We strive to provide convenient amenities for our guests' comfort and satisfaction. If you have any further feedback or suggestions, please feel free to reach out to us. Thank you for choosing our hotel.
10/10 Excellent
Swapna
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place but don’t expect much in breakfast
Swapna
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Swapna,We appreciate your feedback on our hotel. We will take your comments into consideration to further improve our services. Should you have any other concerns, please feel free to reach out to our management for further assistance.
8/10 Bien
Greg
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements
Good breakfast nice outdoor seating
Greg
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Greg,We are glad you enjoyed our breakfast options and outdoor seating area. Our team appreciates your positive feedback and hopes to welcome you back soon for another pleasant stay.
10/10 Excellent
Travis
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was easy check-in and quiet place to stay
Travis
Séjour de 2 nuits en mars 2024
Réponse de Manager le 29 mars 2024
Hello Travis,We are delighted to hear that you found the check-in process easy and enjoyed a peaceful stay with us. Providing a quiet and comfortable environment for our guests is a top priority for us. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
2/10 Horrible
Deanne
21 mars 2024
AWFUL
Deanne
Séjour de 4 nuits en mars 2024
Réponse de Manager le 22 mars 2024
Hello Deanne,We are sorry to hear about your experience. Guest feedback is valuable to us, and we will address any areas needing improvement. Thank you for bringing this to our attention.
6/10 Satisfaisant
arline
Voyage en famille
21 mars 2024
It worked for a one night stay, they were accommodating to our needs.
arline
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 mars 2024
Hello arline, We are pleased to hear that our team was able to accommodate your needs during your stay. Thank you for choosing to stay with us. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. We hope to welcome you back in the future.
8/10 Bien
Dan
Voyage en groupe
19 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, staff were very helpful
Dan
Séjour de 5 nuits en mars 2024
Réponse de Manager le 22 mars 2024
Hello Dan, We are pleased to hear that you found our location convenient and our staff helpful during your stay. Your feedback is greatly appreciated and we hope to welcome you back in the future.
6/10 Satisfaisant
Bryar
17 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bryar
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Bryar,We appreciate you choosing our hotel for your stay. Please don't hesitate to reach out to us with any feedback you may have so we can improve our services. We hope to welcome you back in the future for a better experience.
8/10 Bien
Chandra
Voyage en couple
15 mars 2024
Les points forts : Propreté et personnel et service
Basic and clean. Good for one night stay on the road. Our room was noisy as located next to breakfast room
Chandra
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello Chandra,We appreciate your feedback on your recent stay with us. We're glad you found our hotel suitable for a one-night stopover. Thank you for bringing the noise concern to our attention — we'll make sure to address it promptly to enhance our guests' experience.
8/10 Bien
John
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't appreciate the attempt to guilt me into leaving a tip for the maids
John
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello John, We appreciate your feedback regarding your recent stay, and we apologize if you felt uncomfortable with our tipping suggestions. It's important for us to ensure our guests have a pleasant experience, and we will address this matter with our staff. Thank you for bringing this to our attention.
4/10 Médiocre
KAREN
Voyage en famille
10 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room appeared to be recently remodeled with tile floors. The bathroom corners were brown with dirt. The white walls and woodwork need fresh paint. Shower was very good pressure. The amenity that I saw most useful was the electric car charging stations. The breakfast was passable and coffee better than expected. The linens all needed to be replaced. Busy transient town and I am sure this property gets used amd abused.
KAREN
Séjour de 3 nuits en mars 2024
Réponse de Manager le 13 mars 2024
Hello KAREN, Thank you for sharing your detailed feedback with us. We are glad you appreciated the recently remodeled room and the useful electric car charging stations. We will certainly share your comments about the cleanliness and linens with our team for further review. Your insights are valuable as we strive to improve our guests' experiences.
10/10 Excellent
David
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location for viewing the London Bridge and near shopping and dining
David
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello David,We are delighted that you enjoyed our hotel's prime location for exploring London Bridge and nearby attractions. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future!