2/10 – Ungenügend
Joey C.
29. Juni 2025
Verbesserungswürdig: Sauberkeit
Terrible customer service
Our family vacation consisted of myself, my mother, my younger daughter, my older daughter and her family and young children. We arrived to a place that looked like multiple people were currently living in the residence. The upstairs had not been vacuumed, multiple bottles of half used body wash, shampoo, etc.. in every bathroom. Along with this, partially used condiments remained to include a partial stick of butter. When I called the owner I was told that I was being petty and I could just throw the stuff in the trash. The owner did offer to have the cleaning provider come clean the property but it was late and the kids were ready to go to sleep. The owner never apologized, only kept referring to me as being petty. I will attach pictures of findings to include used toothbrush, used toothpaste, etc... The system only allows for eight pictures, however, I can assure you that many more were taken. If the owner would have taken responsibility instead of calling me petty, this could have been resolved more easily. I would give less than one star if the option was available.
Joey C.
Aufenthalt von 4 Nächten im Juni 2025