Extérieur

Avis sur Baymont by Wyndham Lawrenceburg

2.5 out of 5
Baymont by Wyndham Lawrenceburg
1000 E Eads Parkway, Lawrenceburg, IN

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 74 avis sur 282." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 282." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 282." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 282." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 282." "

7,0/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Karlvee Joy

Les points forts : Équipements
I heard footsteps and voices outside my room which made me hard to sleep during the night. The reception was unmanned despite having lots of people checking out in the morning. Good for the price.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Chris

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024

8/10 Bien

JIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 11 mai 2024
Thank you for your valuable rating. We are glad you enjoyed your stay. We hope you come back soon!!

8/10 Bien

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking lot has big holes. Poor paint job in room. Breakfast was great !
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 11 mai 2024
We appreciate your comments as they can only help us do a better job going forward. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Médiocre

Rachel

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
WOOF. This place is bad for the price range. Needs major rennovations, during my stay i had to go to my car in the middle of the night and encountered some shady individuals hanging out on the outskirts of the property. The room was dirty and almost every single surface in that building is sticky. The carpet was coming up on one side of the room, decals missing, paint caked over dirt, food debris found under the bed. I was about to leave after seeing how filthy it was but the rest of the hotel would have been just as dirty and i didnt feel like doing a last minute booking. I'm used to dank hotels just not for this price point. Only redeeming factors: friendly staff, no bed bugs. Its really just a place to sleep for the night, nothing more than that.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 11 mai 2024
Rachel, We appreciate you taking the time to reach out after your recent stay! It is our goal to make sure each guest enjoys friendly service and relaxing accommodations. We apologize for the issues you encountered. We will use your comments to continually improve the experience we offer. Please come stay with us again next time!

10/10 Excellent

Barbara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hot breakfast was great! Pool was enjoyed by us!!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 11 mai 2024
We are happy to hear you found us to be centrally located and our team to be welcoming. We pride ourselves on exceptional customer service and it sounds like we succeeded on that end. We hope to see you again on your next trip to Lawrenceburg, IN. It will be our pleasure to be your welcoming hosts once again.

4/10 Médiocre

Daniel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Thank you for taking the time to let us know about your stay. Please know your feedback is very important to us and we will be discussing your concerns with our team as we strive to improve our overall guest experience. We wish you safe future travels.

6/10 Satisfaisant

Darlene

Voyage en famille
Les points forts : Personnel et service
It wasn’t the cleanest hotel in general but the room we had was nice and it was clean. There was working going on in the hotel it’s self so it wasn’t the cleanest due to that and I didn’t care about the location. The closet nice restaurant was the Maverick ( it’s like a steakhouse) the food was awesome but the service sucked. Not the friendliest servers and it took forever for our order to be taken and forever to get our food. We had to ask for our table to be cleaned when we set down. You basically had to seat yourself wherever you could find a seat.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
We appreciate your helpful feedback and will certainly be looking into how we can improve these areas.

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
We appreciate your feedback. We are thrilled to know you enjoyed your recent stay with us. We look forward to your next visit.

8/10 Bien

Kristin

Voyage en famille
Les points forts : Propreté et personnel et service
The room was clean and the employees were very nice. They were remodeling the lobby but were quiet.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to the Baymont by Wyndham, Lawrenceburg, IN soon.

10/10 Excellent

Shannon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean the staff was friendly
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
We appreciate your great feedback. Thank you for taking the time to share your thoughts with us! We were delighted to help you feel at home in Lawrenceburg, IN, and we hope to indeed welcome you back again soon.

6/10 Satisfaisant

Edwina

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Thank you so much for your feedback. We are disappointed to know that we failed to meet your expectations. We apologize for any inconvenience you went through during your stay. We hope that you will consider staying with us again in the future.

8/10 Bien

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the cleanliness and friendly staff, how everyone made you feel welcome and i definitely want to take advantage of the pool next year
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

6/10 Satisfaisant

Zelda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room smelled musty and hot tub in room was dirty and had missing parts. Staff was friendly but not concerned over tornado sirens goings off when we were checking in.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
We appreciate your comments as they can only help us do a better job going forward. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

George

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 mai 2024
We appreciate your feedback. We are thrilled to know you enjoyed your recent stay with us. We look forward to your next visit.

8/10 Bien

Virginia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was older...that doesnt borher me as long as it is clean. And it is clean. Grandkids loved the pool and breakfast was great. Beds are hard so be prepared. Granny loved the staff and the price. Thank you
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 avr. 2024
Thank you for your feedback. Our team works hard to ensure our guests have a great stay and I know they will be happy to read your comments. Thanks again for sharing with us your experience, and we hope to welcome you back again soon.

4/10 Médiocre

MJ

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property sits on a busy street but it has thin windows so lots of traffic noise in the rooms facing the road. The space around the HVAC unit was not properly caulked, so there was a crawling ant on the wall upon entering. The tile on the bathroom floor was cracked and missing grout which scrapped the bare foot (no break in the skin but a reminder to wear shoes). The fridge froze the food and the microwave turntable was broken so it could not heat food adequately. Hot breakfast was down to a single DIY waffle maker, cold cereal, and no apple juice at 8am with the blame placed on the 3rd shift staff (no apology given the front desk, only blame). Hot breakfast was to be served until 9am. The general manager's number is the front desk number and the email was a gmail account that one can assume would be the front desk again. Need consistent wi-fi? Not here. This was a budget choice with a name that is familiar and a previous stay the was good (different location) but the extra $20 a night at a different chain down the road might have been the better choice. Lesson learned.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 avr. 2024
Thank you so much for your feedback. We are disappointed to know that we failed to meet your expectations. We apologize for any inconvenience you went through during your stay. We hope that you will consider staying with us again in the future.

8/10 Bien

Elizabeth

Les points forts : Propreté et personnel et service
Staff was friendly and helpful. The bed was very comfortable and warm
Séjour de 2 nuits en mars 2024
Réponse de Sheila Chauncy le 27 mars 2024
We are very appreciative for your feedback and it was certainly our pleasure to ensure you had everything you needed for a comfortable and productive stay. We can't wait to have you back!

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my go to
Séjour de 1 nuit en mars 2024
Réponse de Sheila Chauncy le 27 mars 2024
We appreciate that you chose to stay with us, and we appreciate you taking the time to leave us a review. It's great to know that you had a comfortable stay. Our friendly staff will be glad to read your 5-Star review. Next time you're in town, we invite you to stay with us again at Baymont by Wyndham, Lawrenceburg, IN.

8/10 Bien

Stefan

Les points forts : Personnel et service
Old hotel, issues with toliet on arrival.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 avr. 2024
We appreciate your helpful feedback and will certainly be looking into how we can improve these areas.

8/10 Bien

Tasha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We rented the jacuzzi sweet. The rooms are made for 2 but we brought a twin air mattress for a teen. My husband and son night ski. This gave me a quiet place to soak my bones after a long day of skiing. It was a pleasant feature and it is a huge tub. I wish there were hotels with hot tubs; however, I had this one all to myself. The staff was friendly. This was close to slopes. DO NOT EAT AT THE GAS STATION CAFE across the street - very little food that cost a fortune and it was not cooked properly!! The breakfast was nice each morning ant the hotel and the facility was clean. There were a few that tried to party and drank a lot causing a commotion. The people that run the hotel took care of it quickly and appropriately. This is a family friendly hotel and they will make sure of it - thank goodness. We will stay here again! This was our 5th time choosing this Baymont and we have never had a bad experience during our stay.
Séjour de 3 nuits en février 2024
Réponse de General Manager le 16 mars 2024
Dear Tasha, We appreciate that you chose to stay with us, and we appreciate you taking the time to leave us a review. It's great to know that you had a comfortable stay. Our friendly staff will be glad to read your 5-Star review. Next time you're in town, we invite you to stay with us again at Baymont by Wyndham, Lawrenceburg, IN.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool was amazing this was the 2nd time we stayed so our 4 yr old granddaughter could swim and the employees were super nice and breakfast was amazing as well I know we will be staying more in the future
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Michael, Thank you for staying with us at Baymont by Wyndham, Lawrenceburg, IN and taking time to share your review with us. We can't wait to pass along your kind words to our team. Should your travels bring you back to the Needles area, we hope you'll choose us again for another five-star experience.

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was very nice
Séjour de 1 nuit en février 2024
Réponse de General Manager le 16 mars 2024
Doug, Thank you so much for your feedback and I am pleased to hear that you had an enjoyable stay at the Baymont by Wyndham, Lawrenceburg, IN. Hoping to see you again in the future!

8/10 Bien

Fabrianne

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 avr. 2024
We are happy to know that you had great experience staying at Baymont by Wyndham, Lawrenceburg, IN. It would be great to see you again when your adventures bring you back this way!

8/10 Bien

James

Séjour de 1 nuit en février 2024
Réponse de General Manager le 29 avr. 2024
Thank you for your kind words. Our team strives to provide each of our guests, comfortable and relaxing experience. We are happy to hear that your accommodations met your expectations. We can't wait to see you again!

10/10 Excellent

Shawn

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Équipements
The lady was so nice
Séjour de 1 nuit en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
Thank you for your 5-Star rating.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
Thank you for your 5-Star rating.

6/10 Satisfaisant

Tony

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
Thank you so much for taking the time to send us a rating. We hope to serve you better in the future.

8/10 Bien

Yogeswaran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
Thank you for taking the time to let us know about your stay. Please know your feedback is very important to us and we will be discussing your concerns with our team as we strive to improve our overall guest experience. We wish you safe future travels.

10/10 Excellent

Loretta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We are having a great experiment here at Baymont Inn in Lawrenceburg Indiana. I was very pleased with the curtinous of the desk clerk that checked us in, the cleanliness of everything, inside & out, the continental breakfast is always a plus to start the day, & the brand of the amenities was really nice to see instead of off brand ones. Plus the points that I get to save is awesome as well. So thanks Wyndom & Baymont Inn for making our stay so memorable!!! We had an awesome stay!!❤️💯😁
Séjour de 1 nuit en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacuzzi tub was great
Séjour de 2 nuits en février 2024
Réponse de Sheila Chauncy le 1 mars 2024
Thank you for your 5-Star rating.

10/10 Excellent

Connie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and family came to swim witn me and people were nice and didnt complain about my family being here. Enjoyed the swim and enjoyed the stay
Séjour de 1 nuit en février 2024
Réponse de General Manager le 13 févr. 2024
Dear Connie, Thank you for your stay with us at the Baymont by Wyndham, Lawrenceburg, IN. We're thrilled to hear that your accommodation was comfortable, and our team made sure you had everything you needed during your time with us.

8/10 Bien

Randy

Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 13 févr. 2024
Randy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great and the breakfast was good. For the price it was better than expected.
Séjour de 1 nuit en février 2024
Réponse de Sheila Chauncy le 5 févr. 2024
Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Sridhar, Brentwood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great, convenient property to go skiing at Perfect North slopes!
Séjour de 2 nuits en janvier 2024
Réponse de Sheila Chauncy le 29 janv. 2024
Thank you for your 5-Star rating.

10/10 Excellent

Kendra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pool
Wasn't sure what time the pool was open in Saturday cause there wasn't want times by the pool to let anyone know the time. Other then that it was good.
Séjour de 2 nuits en janvier 2024
Réponse de Sheila Chauncy le 5 févr. 2024
Thank you for your 5-Star rating.

8/10 Bien

Eric

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Lots of Peking space. Kinda of dark looking on the outside
Séjour de 2 nuits en janvier 2024
Réponse de Sheila Chauncy le 29 janv. 2024
Thank you for your 4 star review

6/10 Satisfaisant

James

Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 13 févr. 2024
James, We appreciate your rating and can't wait to see you again next time you visit us at Baymont by Wyndham, Lawrenceburg, IN.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Sheila Chauncy le 29 janv. 2024
Thank you for your 5-Star rating.

10/10 Excellent

Wenqing

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel. Deserves higher ranking!
Séjour de 1 nuit en janvier 2024
Réponse de Sheila Chauncy le 29 janv. 2024
Thank you for your 5-Star rating.

8/10 Bien

James

Séjour de 1 nuit en janvier 2024
Réponse de Sheila Chauncy le 5 févr. 2024
Thank you for your 4-Star rating.

10/10 Excellent

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de Sheila Chauncy le 10 janv. 2024
Thank you for your 5-Star rating.

10/10 Excellent

Keri Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great and friendly staff! Will definitely be back when we do another ski trip! Thanks so much!
Séjour de 1 nuit en décembre 2023
Réponse de Sheila Chauncy le 10 janv. 2024
We are happy to know that you had great experience staying at Baymont by Wyndham, Lawrenceburg, IN. It would be great to see you again when your adventures bring you back this way!

2/10 Horrible

Travis

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Got a jacuzzi tub room, no hot water. Luke warm at best. TV didn’t work until someone came in and had to reset the whole thing. The remote didn’t work properly. For the price and condition of the room and no hot water. It is not worth staying here.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 30 déc. 2023
We appreciate your insightful review. Please accept our apologies regarding the Jaccuzi Issue. Generally it takes a few minutes to get the hot water. Our team hope to have the chance to welcome you back should your travels bring you to the Lawrenceburg, IN area again.

10/10 Excellent

Johanna

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The rooms were exceptionally clean and the staff was amazing!
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 30 déc. 2023
Johanna, We are happy to hear you found us to be centrally located and our team to be welcoming. We pride ourselves on exceptional customer service and it sounds like we succeeded on that end. We hope to see you again on your next trip to Lawrenceburg, IN. It will be our pleasure to be your welcoming hosts once again.

6/10 Satisfaisant

Chris

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 30 déc. 2023
Chris, We are very appreciative for your feedback and it was certainly our pleasure to ensure you had everything you needed for a comfortable and productive stay. We can't wait to have you back!

4/10 Médiocre

Lesley

Séjour de 5 nuits en décembre 2023
Réponse de General Manager le 16 mars 2024
Lesley, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.

4/10 Médiocre

George

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In my many years of travel, it has been a very, very long time since we've stayed in a more dirty, worn and outdated hotel. The staff was absolutely unprofessional and seemed "put out" to have do some work instead of visiting with their friends. We were awaken after midnight by a car with door open, loud music blaring for over 15 minutes. The lobby and corridors smelled of urine. Avoid this place at all cost.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 30 déc. 2023
George, We appreciate your time in posting comments about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. We've shared your comments with our team to use as a training tool, ensuring a positive experience for all guests moving forward. We hope that you will consider staying with us again should your travels bring you back to the Lawrenceburg, IN area.

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de General Manager le 30 déc. 2023
Dear Shirley, Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to the Baymont by Wyndham, Lawrenceburg, IN soon.

2/10 Horrible

Richard

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noise from the highway was terrible. I tried to move to another room, and the TV didn’t work.
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 30 déc. 2023
Richard, Thank you for taking the time to let us know about your stay. Please know your feedback is very important to us and we will be discussing your concerns with our team as we strive to improve our overall guest experience. We wish you safe future travels.