Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 282 avis sur 509." "
10 – Excellent
282
Note des voyageurs de 8 (Bien), d’après 135 avis sur 509." "
8 – Bien
135
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 509." "
6 – Satisfaisant
48
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 509." "
4 – Médiocre
27
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 509." "
2 – Horrible
17
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 Excellent
alexandre
Voyage d’affaires
8 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
alexandre
Séjour de 3 nuits en juillet 2022
10/10 Excellent
Alex
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always stay here when heading to race track with kids, great place and affordable.
Alex
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Alex,We're thrilled to hear that you consistently choose to stay with us when heading to the race track with your kids! Providing a great and affordable experience for our guests is important to us, and we're delighted that we've been able to meet your expectations. We appreciate your loyalty and look forward to welcoming you and your family back for many more great stays in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
Angella, Sykesville
Voyage en famille
8 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The first room we were put in had a broken tv, hole in the wall from construction going on, gum on the wall and no hot water. The gentleman at the front desk was very accommodating. He was working alone so it took some time for us to switch rooms. There were no rooms available with 2 beds so he put us in a suite.
Angella
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Dear Angella,We sincerely apologize for the inconvenience you encountered during your initial stay with us. It's disheartening to hear about the issues with the room, including the broken TV, construction-related damage, and lack of hot water. However, we're glad to hear that the gentleman at the front desk was accommodating and took steps to rectify the situation by upgrading you to a suite. Please rest assured that we'll address the maintenance issues promptly to prevent similar occurrences in the future. Your feedback is valuable to us, and we appreciate your understanding. Sincerely, Hotel Manager
10/10 Excellent
Ayan
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ayan
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Ayan,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
6/10 Satisfaisant
Deborah Lee
Voyage d’affaires
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The night clerk Rashad was very helpful and went above and beyond by helping me with getting my bags in the room to getting me drinks from the vending machine you see I have mobility issues and use a walker. Nice young man. Hang on to him
Deborah Lee
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Deborah,Thank you for sharing your positive experience with Rashad! We're delighted to hear that he provided exceptional service and went above and beyond to assist you during your stay, especially considering your mobility challenges. Rashad's dedication to ensuring your comfort and satisfaction is truly commendable, and we will definitely pass along your kind words to him. Guests like you are at the heart of everything we do, and we're grateful for the opportunity to have made a positive difference in your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
4/10 Médiocre
Jill
18 mars 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We were told the hotel was having a “soft” renovation. They assigned us a room directly beneath a room that had workers hammering throughout the day. It seems logical that they would put our room in a different location. The hotel was not full-maybe 10 cars in parking lot.
It took at least 4 minutes of running water to get it warm for a shower.
Ice maker did not work.
Back door into hotel broken & not in use.
I would not recommend this hotel.
Jill
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 20 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will address these issues to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager
6/10 Satisfaisant
Leslie
Voyage en famille
18 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
⭐️⭐️⭐️...Very basic hotel. Front desk staff was not at desk on arrival or check out so we had to wait for them to appear. Hotel is full of pink sticky notes denoting areas that need repairs & they were everywhere. Obvious bodily fluid stain on pull-out couch mattress. Included breakfast is underwhelming. If you're looking for a quick, basic place to lay your head as you pass through the area, this will work.
Leslie
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Leslie,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. It is disappointing to hear about the lapses in service at the front desk and the condition of the room, including the bodily fluid stain on the pull-out couch mattress. Your feedback regarding the breakfast and the need for repairs is duly noted, and we will work diligently to address these issues to improve the overall guest experience. We appreciate your candid review and hope to have the opportunity to exceed your expectations should you choose to stay with us again in the future.Sincerely, Hotel Manager
10/10 Excellent
Paul
Voyage d’affaires
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy check in and very clean
Paul
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 14 févr. 2024
Dear Paul,Thank you for your stay. We're thrilled to hear that your check-in experience was smooth and that you found our hotel to be very clean. Providing a seamless and welcoming experience is our goal, and your positive feedback is truly appreciated. We look forward to hosting you again in the future.Sincerely, Hotel Manager
8/10 Bien
joseph p
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place, great location
Nice clean hotel, spacious room, in a great location. Fantastic breakfast layout, ample parking. Recommended
joseph p
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 26 janv. 2024
Dear Joseph p,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found the hotel nice and clean, the room spacious, and the location convenient. We're also pleased that you enjoyed the fantastic breakfast layout and had ample parking. Your recommendation is greatly appreciated. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
4/10 Médiocre
Aundria
12 janv. 2024
Aundria
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 14 janv. 2024
Dear Guest,We appreciate your feedback and apologize for any shortcomings during your stay. Your input is valuable, and we will use it to address the issues you encountered to enhance our services. If there are specific details you'd like to share, please feel free to reach out.Sincerely, Hotel Manager
10/10 Excellent
Tracey
Voyage en famille, Voyage d’affaires
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff friendly and overall quaint option for quick overnight trip
Tracey
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 11 janv. 2024
Dear Tracey,Thank you for your stay and positive feedback. We're pleased to hear that you found our staff friendly and the overall atmosphere quaint, providing a suitable option for your quick overnight trip. We appreciate your choice and hope to welcome you back for future stays.Sincerely, Hotel Manager
4/10 Médiocre
conor
Voyage d’affaires
9 janv. 2024
No hot water in shower. Shower head did not work. Towels not clean. TV remote did not work. TV not functional. Juice dispenser in dining room does not work.
Other than above grear
conor
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 10 janv. 2024
Dear Conor,Thanks for the feedback. We are sorry that we failed to meet your expectations in some ways. Your comments are very important in helping us improve our services and facilities. We apologize and shall work further to improve the amenities based on your observations. Hope you will visit again soon.Sincerely, Hotel Manager
10/10 Excellent
Lynette
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😊😊😊
Lynette
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 28 janv. 2024
Dear Guest,Thank you for sharing your positive experience! We're delighted to receive your 5-star rating. If there's anything specific you enjoyed about your stay or any feedback you'd like to provide, we'd love to hear it. We hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
8/10 Bien
Cathy
Voyage en famille
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Much improved
Much improved since my last stay! Upgraded tvs and some cosmetic repairs completed. The shower takes a little long to get hot. Side door not working. Staff is awesome and accommodating. Much improved!
Cathy
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 14 janv. 2024
Dear Guest,Thank you for your feedback, and we're glad to hear about the improvements during your stay. We appreciate your positive comments on upgraded amenities and our accommodating staff. If there are specific areas we can further enhance, please let us know. We look forward to hosting you again.Sincerely, Hotel Manager
8/10 Bien
Theresa, Kensington
16 déc. 2023
Theresa
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 10 janv. 2024
Dear Theresa,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager
10/10 Excellent
Alex
Voyage en groupe
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WC trip.
Stayed 2 days for world cup. Good location, clean and good breakfast.
Alex
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 14 janv. 2024
Dear Guest,Thank you for the perfect rating and positive feedback about your stay during the World Cup. We're delighted to hear you enjoyed our location, cleanliness, and breakfast. Your satisfaction is our priority, and we look forward to hosting you again.Sincerely, Hotel Manager
10/10 Excellent
Rosibel
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosibel
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 14 janv. 2024
Dear Guest,Thank you for the 5 out of 5 rating! We appreciate your positive feedback. If you have any specific comments or suggestions to share, please feel free to let us know. We look forward to hosting you again.Sincerely, Hotel Manager
4/10 Médiocre
Heather
Voyage en famille
13 nov. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Needs work
Carpets throughout the hotel were very stained. As was the recliner in our room. From the location of the stain, it looked like dirty hair impression. We chose not to use the chair. First night we couldn't sleep because it was so hot. Turning on the a/c caused a noise like it was freezing up. Something was wrong with the alarm clock. It made a constant buzzing noise and had to be unplugged. Still using single serve plastics. Internet was very poor. Couldn't work. Coffee in the room was horrible.
Heather
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Luis
Voyage en groupe
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luis
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Vernetta
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and wonderful breakfast spread 😋.
Vernetta
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Radu
24 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Clean and convenient, as always
Radu
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Tiffany
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Tiffany
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Lauren
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lauren
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Priscilla
Voyage d’affaires
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Priscilla
Séjour de 2 nuits en octobre 2023
8/10 Bien
James
Voyage en couple
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonably priced and close to the base. Rooms were clean and good sized. Free breakfast was OK. The scrambled eggs were awful.
James
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Radu
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Radu
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Victoria
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victoria
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Kingston
14 sept. 2023
Kingston
Séjour de 3 nuits en septembre 2023
6/10 Satisfaisant
Toru, Lynnwood
Voyage en famille avec de jeunes enfants
8 sept. 2023
Les points forts : Propreté
Property itself clean enough.
Shower had good water pressure. However TV was not working at all. Well we did late check in and only stay 1 night so not huge issue but still inconvenient.
Toru
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Paulette
Voyage en groupe
5 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing!
On entering the room there was a weird odor, not a fresh one. Went to breakfast at 9:00, almost none of the gadgets worked (including the toaster!!!). They ran out of orange juice at 9:00! It’s safe to say I will not be returning to this hotel. Definitely NOT worth the money I paid. No thank you!
Paulette
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Irwin
3 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Clean, comfortable and the staff was very accommodating
Irwin
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Shawanda
Voyage en famille
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shawanda
Séjour de 3 nuits en août 2023
10/10 Excellent
MED
Voyage d’affaires
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MED
Séjour de 1 nuit en août 2023
2/10 Horrible
Lisa
11 août 2023
Lisa
Séjour de 1 nuit en août 2023
6/10 Satisfaisant
Janet
Voyage en couple
10 août 2023
Les points forts : Propreté, personnel et service, équipements
The front desk staff was courteous and helpful. Problems with TV and phones in room were not able to be resolved and general management has not responded to phone calls or email regarding reparations. Otherwise, a nice hotel, but the general manager's lack of response leaves a sour taste.
Janet
Séjour de 1 nuit en août 2023
6/10 Satisfaisant
Julie
7 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was a weird sound coming from the pipes that lasted until morning, kept me and my mom up the entire night. It also smelled old and dirty in the hallways and elevators.
Julie
Séjour de 1 nuit en août 2023
8/10 Bien
Edward
7 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en août 2023
10/10 Excellent
Meleane
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meleane
Séjour de 1 nuit en août 2023
10/10 Excellent
Abdourahmane
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Abdourahmane
Séjour de 1 nuit en août 2023
8/10 Bien
Betty
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Betty
Séjour de 1 nuit en juillet 2023
2/10 Horrible
Myisha
31 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
During my stay here, we had to switch rooms because the original room had blood on the furniture, the rugs were nasty and dirty and the hotel had a very bad smell, later during our stay it was a hotel party with kids drinks and grown guys, which is unsafe for children
Myisha
Séjour de 3 nuits en juillet 2023
10/10 Excellent
Dale
Voyage en couple
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very good.
Dale
Séjour de 2 nuits en juillet 2023
10/10 Excellent
DELMY E.
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like that the rooms are big. Lots of stores near by. The amc theater is close by.
DELMY E.
Séjour de 1 nuit en juillet 2023
6/10 Satisfaisant
Miss Nicki
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unfortunately there is no "Queit Time" set for this hotel for guest to go by so people were very noisy, playing and loud in the hallways all hours. It was my first uncomfortable stay. The guest overtop of me were so noisy that I could not sleep. Had to go to my car at 3am. Next day confronted front desk on the situation and to please change my room. Lillian was so nice and helpful my whole stay and changed my room with no issues. Thanks Lillian for being so helpful and apologetic.🙂
Miss Nicki
Séjour de 3 nuits en juillet 2023
10/10 Excellent
cruz godoy
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was excellent staying there
cruz godoy
Séjour de 1 nuit en juin 2023
10/10 Excellent
Katharine
Voyage en couple
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
convenience and breakfast room
Katharine
Séjour de 2 nuits en juillet 2023
4/10 Médiocre
ANNE
Voyage en couple
7 juil. 2023
Les points faibles : Propreté et personnel et service
ANNE
Séjour de 1 nuit en juin 2023
10/10 Excellent
Rosibel
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosibel
Séjour de 1 nuit en juin 2023
8/10 Bien
Holly
Voyage en famille
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement