« A great place for a couple of days staycation. The personell was amazing. Fantastic food, specially the breakfast. An old mansion turned in to a hotel as I understand. It is not super modern and has a bit of wear and tear but for me it is part of the charm. Very calm surroundings. Maybe not for the traveller that is looking for an action filled adventure. For me, that wanted a couple of lazy days, away from "it all", this was perfect. »
« Ja det er et dejlig sted men Det ligger lige lidt udenfor byen Det er svÊrt at fÄ en taxa nÄr man forsÞger pÄ at booke kan da godt gÄ op til en hel time fÞr de kommer en der vil kÞre med dig men ellers faciliteter Alt er bare i Top men kan godt se at det vÊre reager vÊre 100 Är men det er jo ogsÄ en charme »
« No tvs in room and was told on checkout day there was one in lounge area!
Breakfast is decent but predictable
Staff are very friendly
Floors in ngong cottage were broken (tiles in bad condition) and bathroom very tight & stuffy »
« Staff was great and helpful. The rooms were spacious and very clean. There are some restaurants close by that are walkable, but should be cautious. The breakfast buffet is ok and a bit pricey. »
« Easy access to shuttle, excellent staff, excellent staff, I felt very safe. Very clean hotel. Simply perfect and 10 min from airport with free shuttle. »
« Personnel trÚs serviable et professionnel
Petit dejeuner delicieux avec bcp de choix
Chambre et hĂŽtel trĂšs propre
Restaurant trĂšs bon
Rien à redire »
"Let me take a moment to share my experience at this hotel. Initially, I had booked from September 2 to September 11. I extended my stay for two more nights so a total of 11 nights at the hotel.
First of all, the condition of the hotel.
This is a very reputable hotel â beautiful, very clean, and well-maintained. The rooms were spotless, and the facilities provided were excellent. The gym, the swimming pool, and the 7th floor with its view over the city were all wonderful.
I must be honest: I had a truly pleasant experience here. From the chef, to the receptionists, the cooks, the porters, and the pool staff â I sincerely thank you all for the outstanding hospitality you provided.
For me, it was easy to build a good relationship with the staff because I took the time to talk with them, learn about their stories, and ask for advice on activities or places to visit in the city.This curiosity and approach allowed me to form genuine connections throughout my stay.
A small situation occurred where I had to pay extra charges due to a mistake made by the kitchen staff. However, when I spoke to the manager (who is very competent), she immediately acknowledged the error on behalf of the hotel, ensured I was taken care of, and made sure the matter was resolved fairly. It was not a major issue, but I could see the effort and sincerity in wanting to make things right.I truly appreciated how seriously she took the situation and how committed she was to ensuring I had the best experience"
