Dear guest,Your kind words are deeply appreciated. It's wonderful to hear that you had a fantastic stay and felt compelled to recommend us. At Casas da Baixa Team, our ultimate goal is to provide an experience that is both enjoyable and memorable. Your positive feedback is a testament to our team's continuous efforts. We hope to welcome you back soon for another delightful experience.Best regards,

Dear Guest,We regret to hear about the inconveniences you faced during your stay. Your comfort and satisfaction are of utmost importance to us at Casas da Baixa Team.We recognize that a timely and efficient communication is key to a pleasant stay. We constantly strive to ensure that our guests' needs and concerns are addressed promptly. Please accept our sincere apologies for any discomfort caused by the air conditioning issue. We assure you, this is not the standard of service we strive to deliver.We hope for an opportunity to serve you better in the future and to provide the quality service that we are known for.Best Regards,